8 Permanent Technical Support Jobs in Berkshire

We have a fantastic new opportunity within our Technical Support Team (Flooring and Tiling). This is a field based training delivery position for someone with passion and experience of working within the construction industry. The successful candidate will focus on promoting our products, delivering training and technical support in the Southern Central region of England. This would primarily include: Oxfordshire Hampshire Buckinghamshire Job Role: Promote the ARDEX Academy via training and seminar attendance Travel to customer and training sites will be required Delivering training to a mixture of stakeholders, including but not limited to: Main … Contractors, Sub-Contractors, Suppliers and Internal Colleagues To provide Technical support to all ARDEX GROUP brands within the UK and customers in the geographic territory To report accurately and effectively within agreed deadlines To communicate effectively with Area Sales, Business Development, Marketing, Customer Services and Departmental Heads To more »

1st Line Technical Support Agent - On-site in Bracknell Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the … customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer … efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. more »

A fantastic position has become available at our Rainscreen Client for an experienced Technical Support Manager. We are looking for the perfect person to join their small and friendly team. They offer a vibrant and friendly working environment with a great team atmosphere, opportunity to take initiative and … Salary for the role is up to £50,000 with target driven bonuses on top. Ideally you will have Competence and experience in Internal Technical Support, with specific experience in Rainscreen Ability to develop the support team in catering for the needs of internal and external customers more »

Print Management software? Then keep on reading? Our Client Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting … print management space, who have trouble-shooting running through their veins! You will work with customers across the EMEA region, to help solve their technical problems with PaperCut, but also their surrounding IT Infrastructure environments. Along with supporting customers, you'll also get the opportunity to work on both … as Equitrac, Y-Soft, PrintCity etc… You love to provide fantastic experiences for customers and get a kick out of helping people solve their technical problems. Troubleshooting and solving puzzles is part of who you are. You're a knowledge sharing machine and love to collaborate with teams and more »

Print Management software? Then keep on reading? Our Client Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting … print management space, who have trouble-shooting running through their veins! You will work with customers across the EMEA region, to help solve their technical problems with PaperCut, but also their surrounding IT Infrastructure environments. Along with supporting customers, you'll also get the opportunity to work on both … as Equitrac, Y-Soft, PrintCity etc… You love to provide fantastic experiences for customers and get a kick out of helping people solve their technical problems. Troubleshooting and solving puzzles is part of who you are. You're a knowledge sharing machine and love to collaborate with teams and more »

better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role Aspen Technology is seeking a … Sr Principal Technical Support Engineer to join our industry leading Engineering software support team. The ideal candidate should be an innovative thinker, demonstrate high initiative, have great communication skills and work to the highest ethical standards. The candidate will work with our customer base to resolve problems … AspenTech. Work with cross functional management to ensure global issue escalation meets ongoing customer needs. Identify new content areas and lead teams to create technical white papers for publication to AspenTech’s web knowledgebase for areas of expertise Deliver high-quality advanced level and customized training classes, which are more »

Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident speaking … with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems in … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift more »

My client based in Reading are looking for a Senior Support Specialist to support their customers in the use of using their on-line learning platform. At least 2 years previous technical or software support is required. This is a Hybrid role paying £28-32Kpa … depending on experience. This role will suit a career minded, driven candidate with excellent attention to detail and proven technical ability. My client are committed to employee development and this could lead to a career in Account Management, Software Development or Team Management. • To report on a fixed cadence … resolve customer complaints, then escalating to senior management when a resolution cannot be identified, all within agreed KPI guidelines. • To regularly update all relevant Support Team procedures to maintain a quality delivery experience befitting of a world class support service. • To manage customers’ accounts and databases across Review more »