Cambridge, Cambridgeshire, East Anglia, United Kingdom
Integrity Personnel Limited
Bilingual TechnicalSupport Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers and … Bilingual English and Italian/Spanish/French/Portuguese Must have full clean drivers licence and car A customer and quality focused Bilingual TechnicalSupport Engineer with a background in the communications product development industry (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) required for a thriving and … highly respected business with strong staff retention and opportunities to progress your career. This is a 1st/2nd line support role, handling predominantly email requests for support but with an increasing demand for phone support so excellent communication skills are a must. Dont miss out on more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Integrity Personnel Limited
TechnicalSupport Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers and in … bilingual English and Italian/Spanish/French/Portuguese Must have full clean drivers licence and car A customer and quality focused Bilingual TechnicalSupport Engineer with a background in the communications product development industry (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) required for a thriving and … highly respected business with strong staff retention and opportunities to progress your career. This is a 1st/2nd line support role, handling predominantly email requests for support but with an increasing demand for phone support so excellent communication skills are a must. Dont miss out on more »
head-on. It’s these qualities that have earned us recognition as an award-winning company within our industry. The role The role of TechnicalSupport Engineer at GIS presents an exciting opportunity for a skilled individual to join our Customer Support team based in North Cambridge. … As a Technical Customer Support Engineer, you will be technically hands-on, ensuring the delivery of top-notch assistance to our global customers on our full range of products. You will play a pivotal role in handling technical queries, providing in-house and remote customer training on … GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related more »