Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Zellis
37.5hrs between 08:00-18:00 Monday-Friday On-call on a rota basis, with additional payment, may be required once fully trained. The TechnicalSupport team forms a part of the Zellis IT department, acting as a last line of defence against incidents. As customers report incidents … into Zellis Support Services (ZSS), they go through triage and support where many issues will be resolved. If, however, ZSS are unable to determine the fault or something is not working as designed, they will engage Technical Support. It is then our responsibility to fill the customer … that the A-Team has been engaged and we WILL find the cause and implement corrective actions in the shortest possible timeframe. As a TechnicalSupport Analyst, you will predominantly be working on a Tier 2 service desk, with crossover into Tier 3. Our aim, simply put, is more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
H.L. Hutchinson Limited
Due to continued growth, Hutchinsons are delighted to recruit a newly created role for a TechnicalSupport Advisor to join our Omnia team, joining this newly established team based in our Wittering office. You will be developing and maintaining expert level knowledge of Omnia, our market leading digital … farming platform, to enable you to provide high quality technicalsupport to both internal and external users. KEY RESPONSIBILITIES Providing phone and email based technicalsupport to a variety of users, troubleshooting issues and providing guidance to enable best use of Omnia and TerraMap Support … with effectively, communicating the status and escalating issues where required. Supporting with the production and delivery of on-going training to all users Providing support throughout the on-boarding process Actively seeking feedback on the platform, sharing any potential developments with the team This role will suit someone with more »
Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Hudson Shribman
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »