18 Technical Support Jobs in the East Midlands

Technical Support Team Manager Location: Ashbourne, Derbyshire About MasterMover: MasterMover is a leading provider of innovative electric tug solutions, revolutionising the material handling industry. With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors enhance their operational efficiency and safety. … Job Purpose: MasterMover is seeking a dynamic and experienced Technical Support Team Manager to lead our dedicated technical support team. The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team … Manager, you will play a pivotal role in ensuring that our customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. Key Responsibilities: Lead and manage the technical support team, providing guidance, support, and mentorship to team members. Oversee the day-to more »

Technical Support Engineer/Applications Engineer/Instrumentation Engineer/Service Engineer/Instrumentation Specialist required for a global manufacturer located in Wellingborough, Northamptonshire. The Technical Support Engineer/Instrumentation Engineer/Applications Engineer will provide technical support and site support (includes international … to £50,000 dependent on experience. Bonus scheme. Hybrid working 34 days holiday (including bank holidays) Increasing with service. Pension Responsibilities: You will provide technical support to customers with instrumentation and flow meters going into a range of process industries including oil & gas, chemical, refineries, food manufacturing, shipping … and other industries. Responsible for first line support for technical queries and problem-solving Working together with Product Management to resolve technical and application problems Support customers with faults remotely, travelling to international sites for troubleshooting if required. Support Service in analysing faults Assisting in more »

Technical Support Agent/IT Support Stamford £12.91 per hour plus benefits Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Technical Support Agent/… IT Support candidate to join our Client's growing business. You will be responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge with an interest in … technical systems A strong work ethic, happy to work in a team environment You may be working in a Technical Support Agent or IT Support role at present and are looking for a change. You may be working in a customer service role, with an interest more »

Junior/Trainee IT Support/Technical Support Stamford £12.91 per hour plus benefits Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee IT … Support/Technical Support candidate to join our Client's growing business. You will be responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge … with an interest in technical systems A strong work ethic, happy to work in a team environment You may be working in a Technical Support Agent or IT Support role at present and are looking for a change. You may be working in a customer service more »

Role: Technical Support Engineer Location: East Midlands Rate: £240 p/d Inside IR35 Duration: 3 Months initial Hays Technology are looking for a Technical Support Engineer to join an exciting public sector client's team. What you will be doing: Manage and support all … IT infrastructure services across multiple sites Providing technical support Working collaboratively across the department Play an active role in supporting user base, team members and colleagues, 1st to 3rd line level technical support Working with servers Working with ITIL, cabinet management, Wan and Lan What we … are looking for: 1st to 3rd line support experience Knowledge of service systems' device support and configuration, including data and systems recovery Knowledge of network technology's Awareness of hardware and security tools Knowledge of current applications Experience with ITIL What you need to do now If you more »

Technical Support Engineer/Advisor Office Based - Manufacturer Renewable Heating Based Chesterfield Are you a Gas Engineer, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer, HVAC Engineer or Electrical Engineer looking for an office-based role? The Role : A European Manufacturer of Renewable Heating products which include; Ground … Source Heat Pumps, Air Source Heat Pumps, Solar, Cylinders & Heat Recovery heating solutions, are seeking a Technical Support Engineer to join their team. Based in their Chesterfield HQ, you will provide technical support on our range of renewable heating products to engineers, installers, consultants and third … Air Conditioning Engineer, HVAC Engineer or Electrical Engineer, with a knowledge or understanding of heating systems. Technically minded individual, capable of interpreting and understanding technical data and drawings. You will also possess good communication skills, comfortable and able to deal with clients by phone, together with basic computer skills more »

Technical Support - IoT - Pre/Post Sales Midlands/Onsite Salary : up to £55k Interview Process : 2 Stages – within 72 hours – Teams + Face to Face We’ve just started working with an IoT Business based in the midlands that have some pretty aggressive hiring plans for … given the success of their offering last year, we are looking for a Technical Support Engineer that has experience direct ticket support but also with helping the sales team close more deals on both pre and post sales meetings. Things like WiFi Planning and RF Planning would … be a a great starting point here. My client is seeking an Technical Support Engineer that is looking for a challenge both technically and commercially. You’ll be adept with knowledge of the IoT Eco-system including Wireless protocols such as MQTT , CoAP , WiFi , BLE and cloud technologies more »

Technical Support Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group, ensuring … a speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a TechnicalSupport Engineer, to support the Service Desk team with exceptional customer service and technical knowledge, whilst providing expert first line support to our … customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn new technologies and skills to drive your career forward. more »

IT Technical Support Engineer - Up to £28k - Ilkeston An incredible opportunity has presented itself whereby one of the best performing Managed Service companies in the Derbyshire area want to invest in your future! They have an exciting opportunity for ambitious and enthusiastic IT Technical Support Engineer … or surrounding East Midlands areas then please do not hesitate to get in touch via the application. These are incredible opportunities across the IT Support & Infrastructure sector that I do not want you to miss out on! Ideal candidates will have experience with Active Directory, Office 365, Windows OS …/Server, Azure AD, and excellent customer service and a technical background to IT. You will be exposed to the latest technology in the market, as well as being constantly enrolled in the company's training programme to develop your technical skillset. Skillset: Windows OS/Server Microsoft more »

As a Senior Supply Chain Technical Support Analyst, you will play a pivotal role in supporting our two key Supply Chain Platforms: Koerber (Warehouse Management) and GAINS (Forecasting and Replenishment). Reporting to the Global Platform Director, this position involves overseeing the Supply Chain System Analysts, managing their … they meet expected outcomes. Perform system configuration and administrative changes. Assess proposed changes to platforms, ensuring alignment with change processes and business impact. Provide technical expertise to the Design Center of Excellence (CoE). Actively support Change and Release management processes. Engage with stakeholders to facilitate understanding and … approval of technical changes. Ensure QA of solutions before production delivery. Manage day-to-day administration, troubleshooting, and platform performance monitoring. Who Should Apply: Individuals with 6+ years of IT development/configuration experience, preferably in a large international organization. Expertise in Köerber and GAINS platforms and Supply Chain more »

This is a full time position working within our Technical Services Team in our Chesterfield, Derbyshire office, whilst studying towards a degree. The degree is a work based programme designed to provide essential knowledge, understanding and skills required to operate effectively and successfully in a technical support … career at M.A.C. Solutions. We have had previous candidates develop at a fast pace, not only within their Degree studies, but also in their technical positions within the company, and are now graduating university, well positioned to step into senior positions. The qualities they possess include training others, delivering … The right candidate must be driven to succeed within the business. The role which we are currently looking to fill is that of a Support Engineer. The role will be predominantly office-based in Chesterfield, Derbyshire. The purpose of the apprenticeship role is: Providing first-class technical support more »

whether a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality. About the role The Technical Customer Support Agent is responsible for providing the best support and service to our FDS customers. This includes responding to their queries … in the most efficient way and adding value to our customers. The Technical Customer Support Agent is the first point of contact for customers once purchasing our software so must be polite and professional at all times and present the best image of the company. This includes providing … a quality service and being committed to deliver results for customers and the business. As part of the FDS Customer Support Team, the Technical Customer Support Agent must have excellent communications skills and be a team player. Main Responsibilities: Provide telephone and remote support to customers. more »

whether a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality. About the role The Technical Customer Support Agent is responsible for providing the best support and service to our FDS customers. This includes responding to their queries … in the most efficient way and adding value to our customers. The Technical Customer Support Agent is the first point of contact for customers once purchasing our software so must be polite and professional at all times and present the best image of the company. This includes providing … a quality service and being committed to deliver results for customers and the business. As part of the FDS Customer Support Team, the Technical Customer Support Agent must have excellent communications skills and be a team player. Main Responsibilities: Provide telephone and remote support to customers. more »

Technical Support Engineer/Advisor Office Based - Manufacturer Renewable Heating Based Chesterfield Are you a Gas Engineer, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer, HVAC Engineer or Electrical Engineer looking for an office-based role? The Role : A European Manufacturer of Renewable Heating products which include Ground more »

month maternity cover Location:Daventry, Northamptonshire NN11 4NR The Opportunity B-Tech AV Mounts are looking for a new member to join the Technical Sales Team at our global head office in Daventry, Northamptonshire. B-Tech, a 50-year old company who design and manufacture mounting solutions for professional … provider of innovative mounting solutions to the professional AV, CCTV. Broadcast and Systems Integrations industry. Working as a key part of the in-house Technical Sales Support Team, you will receive in-depth product training thus allowing you to assist in the specifying/quotation of numerous audio … getting hands-on with our products, using household tools (drills, screwdrivers etc.) to assemble and mount them onto walls, floors or ceilings. Key Duties Technical sales support to the internal and external sales teams and their customers Handling live chat customer enquiries via the company website Assisting in more »

We are seeking a dynamic and collaborative Systems Support Specialist to join our team. This role involves supporting our cutting-edge warehouse and transport management systems, including the Koerber Warehouse Management System, Gains Inventory Management System, and Oracle Transport Management System. Key Responsibilities: Provide first-line support for … closely with the business team to drive continuous improvement and innovative solutions. Who Should Apply: Individuals with 1-2 years of experience in a technical role. Those with technical skills like SQL, Linux (advantageous but not essential). Experience with warehouse or inventory management systems (e.g., Manhattan, Blue … good presentation abilities. Training & Development: Comprehensive training on Koerber Warehouse Management System, Gains Inventory Management System, and Oracle Transport Management System. On-the-job support and training sessions for various technical aspects, including database management, SQL, report writing, and introduction to Linux. Continuous learning opportunities with our Koerber more »

Role : Technical IT Support Engineer Area : Nottingham Salary - Up to £28,000 - Training & Development This role is not to be missed! I have a fantastic opportunity for a motivated IT Support Engineer who is looking to join one of the largest care and education providers in the … during such an exciting time in the company's journey. Ideal candidates will have experience within a Service Desk Environment, 1st and 2nd Line Support, Office 365 and Windows experience. You will be exposed to the latest technology in the market, as well as being constantly enrolled in the … company's training programme to develop your technical skillset. This is a hybrid position, in Nottingham, and is unable to provide sponsorship, so a valid right to work in the UK is required. We are looking for the following experience - 1st Line and 2nd Line Experience Active Directory Service more »

Fantastic opportunity for a technically minded individual who'll have the chance to get involved to support the assigned manufacturing areas for engineering investigations, learn how to actively assess areas and improve to achieve a robust standardised process/capability through detailed procedures and training. Apply today for a … cause and problem solving to improve process. Work with the team to investigate existing repeating issues and undertake continuous improvement projects. Learn how to support manufacturing areas with problem solving to ensure customer orders remain mobile and the areas meet the daily performance targets for output, reduced scrap and … APQP requirements. Understand to investigate and make engineering additions to the process as necessary to ensure customer compliance and throughput of orders within manufacturing. Support manufacturing areas with problem solving to ensure customer orders remain mobile and the areas meet the daily performance targets for output, reduced scrap and more »