2 Contract Technical Support Jobs in the East of England

it is for you as well as giving you enough experience to make you a desirable candidate for any laboratory IT based role. To support the delivery of a high quality, safe and compassionate healthcare service,all staff are expected to act as a role model to others in … all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over … access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle more »

We have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality resulting in technical resolution of issues at the first point of contact. What I'll be doing - your accountabilities Skills required for the job * Highly professional customer … and complaints * Complete up to 2nd line diagnostics including but not exclusive to router diagnostics * Provide SME function for customers and customer solutions * Perform technical diagnostics and resolve incidents at first point of contact where possible * Train members of the team on new products/services * Lead role on … products/services, providing high level of technical expertise to customers both internal/external * Undertake personal training and development in line with departmental needs and in line with Personal Development Plan agreed with Line Manager * Excellent communication skills - Verbal/Written * Excellent customer service skills * Excellent IT literacy more »