9 Technical Support Jobs in Hertfordshire

Technical Support Consultant – BI/Reporting/ERP BI Tools – Reporting/Relational Databases - Data Warehousing Have you ever wanted to work for a top organisation providing business intelligence solutions for industries such as Aerospace & defence, financial, pharmaceutical, Healthcare and government bodies around the world? The company based … after a training and bedding in period. ***They will also consider fully remote for Cyberquery or Cyberscreen experience*** The successful candidate will be: - Providing support to customers and assisting with software installations and configurations across various platforms. - Managing the full life cycle of business intelligence and reporting projects for … this sounds like the role for you then send your CV through now for more information and a chance at interviewing for this role. Technical Support Consultant – BI/Reporting/ERP more »

As the Technical Support Center Engineer, you will be reporting to the Technical Support Center Manager (EMEA), responsible for providing 24/7 operational cover for all of our sites, 1st/2nd line support (being the first point of contact for client queries) whilst … using the SalesForce application to log, categorise and prioritise all support requests. NTT GDC EMEA are operating state-of-the-art Data Center facilities across the EMEA Region, providing highly resilient and energy efficient Data Center services, supporting business critical IT applications for some of the largest multi-national … within the next year and beyond. Your Responsibilities Excellent customer service skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management more »

Role Description Support to the EHV Technical Manager. Quality assurance and compliance for new EHV installations. Working closely with JSMs design team at design stage, through to the operational project teams at installation stage. General Duties Design stage product and system analysis alongside design team Supervision of cable more »

Technical Support Consultant BI/Reporting/ERP BI Tools Reporting/Relational Databases - Data Warehousing Have you ever wanted to work for a top organisation providing business intelligence solutions for industries such as Aerospace & defence, financial, pharmaceutical, Healthcare and government bodies around the world? The company based … after a training and bedding in period. ***They will also consider fully remote for Cyberquery/Cyberscreen experience*** The successful candidate will be: -Providing support to customers and assisting with software installations and configurations across various platforms. -Managing the full life cycle of business intelligence and reporting projects for … this sounds like the role for you then send your CV through now for more information and a chance at interviewing for this role. Technical Support Consultant BI/Reporting/ERP more »

We have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality resulting in technical resolution of issues at the first point of contact. What I'll be doing - your accountabilities Skills required for the job * Highly professional customer … and complaints * Complete up to 2nd line diagnostics including but not exclusive to router diagnostics * Provide SME function for customers and customer solutions * Perform technical diagnostics and resolve incidents at first point of contact where possible * Train members of the team on new products/services * Lead role on … products/services, providing high level of technical expertise to customers both internal/external * Undertake personal training and development in line with departmental needs and in line with Personal Development Plan agreed with Line Manager * Excellent communication skills - Verbal/Written * Excellent customer service skills * Excellent IT literacy more »

M365 Technical Support Engineer Location: Hertfordshire Salary: £33,000 The Technical Support Engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic environment, managing … service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert … or similar credentials are highly preferred. Previous experience as a 1st & Second line engineer Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or remotely more »

candidate to join their team. This position would suit someone who has worked within a customer service environment, this position will be assisting with technical faults so some interest in the technical world will be helpful. This is working within a team of 10 people, this person will … the customer is always kept up to date Logging all bugs, requirements and issues Escalating customer cases to the Manager where necessary Liaising with technical staff to ascertain the best way to solve issues Liaising with colleagues and customers to provide a professional service Fault finding to resolution Offer … in a professional manner. Good team player Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with more »

2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous … service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert … or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always more »

Job Title: Senior Technical Support and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am – 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing in … IT Software solutions. They are currently seeking a dedicated Senior Technical Support and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and written communication … infrastructure and security Knowledge and proficiency in Virtualization, High Availability, Load Balancing, and Disaster Recovery Desirable certifications such as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution more »