4 Permanent Technical Support Jobs in Leicestershire

As a Senior Supply Chain Technical Support Analyst, you will play a pivotal role in supporting our two key Supply Chain Platforms: Koerber (Warehouse Management) and GAINS (Forecasting and Replenishment). Reporting to the Global Platform Director, this position involves overseeing the Supply Chain System Analysts, managing their … they meet expected outcomes. Perform system configuration and administrative changes. Assess proposed changes to platforms, ensuring alignment with change processes and business impact. Provide technical expertise to the Design Center of Excellence (CoE). Actively support Change and Release management processes. Engage with stakeholders to facilitate understanding and … approval of technical changes. Ensure QA of solutions before production delivery. Manage day-to-day administration, troubleshooting, and platform performance monitoring. Who Should Apply: Individuals with 6+ years of IT development/configuration experience, preferably in a large international organization. Expertise in Köerber and GAINS platforms and Supply Chain more »

whether a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality. About the role The Technical Customer Support Agent is responsible for providing the best support and service to our FDS customers. This includes responding to their queries … in the most efficient way and adding value to our customers. The Technical Customer Support Agent is the first point of contact for customers once purchasing our software so must be polite and professional at all times and present the best image of the company. This includes providing … a quality service and being committed to deliver results for customers and the business. As part of the FDS Customer Support Team, the Technical Customer Support Agent must have excellent communications skills and be a team player. Main Responsibilities: Provide telephone and remote support to customers. more »

whether a whole room or a part of it, Cyncly equips customers with the software to transform vision into reality. About the role The Technical Customer Support Agent is responsible for providing the best support and service to our FDS customers. This includes responding to their queries … in the most efficient way and adding value to our customers. The Technical Customer Support Agent is the first point of contact for customers once purchasing our software so must be polite and professional at all times and present the best image of the company. This includes providing … a quality service and being committed to deliver results for customers and the business. As part of the FDS Customer Support Team, the Technical Customer Support Agent must have excellent communications skills and be a team player. Main Responsibilities: Provide telephone and remote support to customers. more »

We are seeking a dynamic and collaborative Systems Support Specialist to join our team. This role involves supporting our cutting-edge warehouse and transport management systems, including the Koerber Warehouse Management System, Gains Inventory Management System, and Oracle Transport Management System. Key Responsibilities: Provide first-line support for … closely with the business team to drive continuous improvement and innovative solutions. Who Should Apply: Individuals with 1-2 years of experience in a technical role. Those with technical skills like SQL, Linux (advantageous but not essential). Experience with warehouse or inventory management systems (e.g., Manhattan, Blue … good presentation abilities. Training & Development: Comprehensive training on Koerber Warehouse Management System, Gains Inventory Management System, and Oracle Transport Management System. On-the-job support and training sessions for various technical aspects, including database management, SQL, report writing, and introduction to Linux. Continuous learning opportunities with our Koerber more »