5 Technical Support Jobs in North Yorkshire

Technical Support Administrator York, North Yorkshire About Us DGP Intelsius are leading manufacturers in the specialist packaging industry, producing a diverse range of sustainable and high-quality temperature-controlled packaging and sample transport solutions. Serving a variety of markets, our innovative products support the vital work of … and medical health industries, ensuring that crucial cargo from vaccines to clinical trial samples are preserved and protected. We are now looking for a Technical Support Administrator to join our team on a permanent, full-time basis. The Benefits - Salary from £27,000 per annum, depending on experience … days holiday - Company pension scheme - Company parking - Training opportunities This is a brilliant opportunity for a high-calibre individual with experience in a technical role or an enthusiastic graduate to join our leading organisation. Whatever your professional background, well provide expert training and support to enhance your skills more »

Technical Support Engineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking Technical Support Engineer Duties for this position will … include :- Providing technical support/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature … for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual, with English + more »

Our client, a leading manufacturing client based north of York, are looking to recruit a Technical Support Specialist to join the businesson a permanent basis. This recruitment drive is due to expansion of the System Support division and improvement of support to equipment deployed globally. The … successful candidate will be required to provide technical support solutions to end users, engineering, parts-sales and production as required. Candidates will ideally be qualified in an Electrical Discipline with knowledge of Mechanical Systems including but not limited to AC/DC systems, Hydraulics, Electrical Control Systems. Prior … experience providing Technical support would be highly advantageous experience with remote support systems would also be advantageous. Experience working with Oil and Gas/Subsea systems would be advantageous. You will also have excellent communication skills (Verbal and Written) as you will be dealing with Engineers in more »

meaningful outcomes for our customers. POSITION OVERVIEW *This is a hybrid role with 1 office day a week in our York Office* As the Technical Support Specialist, you will become an integral part of a dynamic and close-knit team. Your primary responsibility will be to serve as … entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software … to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events Monitors after-hours support on a rotating schedule Performs other related duties as assigned Able to work 8:30-5 PM QUALIFICATIONS Experience with SQL and basic SQLServer more »

2nd Line Technical Support | £30,000 | Middlesbrough | On-site My client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by … such as telephone or ticketing systems. Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems. Key Responsibilities: Respond … to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear more »