33 Technical Support Jobs in the South East

1st Line Technical Support Agent - On-site in Bracknell Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the … customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer … efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. more »

1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do … attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to more »

This unique MSP company in Worthing is looking for a strong 2nd Line Techncial Support Advisor to join their team. This position will cross into 2nd Line tasks and full training and mentoring is offered. This role has become available due to the business securing a large new client … have the ambition to be field based in the future, this business will prepare you for having the skills to also go out and support clients with technical issues at other businesses. If you want to progress by learning new skills and progressing on the support desk … such as flexible working arrangements to enhance your work life balance, learning opportunities and a supportive environment. Some of the main duties as a Technical Support include: Answering the phone or deal with incoming emails, with a calm and Customer service focused approach. Manage tickets assigned to you more »

As the Technical Support Center Engineer, you will be reporting to the Technical Support Center Manager (EMEA), responsible for providing 24/7 operational cover for all of our sites, 1st/2nd line support (being the first point of contact for client queries) whilst … using the SalesForce application to log, categorise and prioritise all support requests. NTT GDC EMEA are operating state-of-the-art Data Center facilities across the EMEA Region, providing highly resilient and energy efficient Data Center services, supporting business critical IT applications for some of the largest multi-national … within the next year and beyond. Your Responsibilities Excellent customer service skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management more »

Seeking a Technical Support Team Member in the FMCG industry, located in Camberley. This role involves providing technology support and helping to maintain and improve the IT infrastructure. Client Details Our client is a well-established organisation within the FMCG industry. They employ over a thousand people … globally and are recognised for their commitment to innovation and quality in the technology department. Description Provide first line support for IT-related queries and issues Assist in maintaining and improving the IT infrastructure Work collaboratively with the technology team to troubleshoot problems Help in the implementation of new … systems and technologies Monitor and manage IT systems to ensure optimal performance Ensure all IT policies and procedures are adhered to Support the training of staff on new technologies Contribute to IT projects within the organisation Profile A successful Technical Support Team Member should have: Knowledge of more »

Technical Support Consultant BI/Reporting/ERP BI Tools Reporting/Relational Databases - Data Warehousing Have you ever wanted to work for a top organisation providing business intelligence solutions for industries such as Aerospace & defence, financial, pharmaceutical, Healthcare and government bodies around the world? The company based … after a training and bedding in period. ***They will also consider fully remote for Cyberquery/Cyberscreen experience*** The successful candidate will be: -Providing support to customers and assisting with software installations and configurations across various platforms. -Managing the full life cycle of business intelligence and reporting projects for … this sounds like the role for you then send your CV through now for more information and a chance at interviewing for this role. Technical Support Consultant BI/Reporting/ERP more »

A fantastic position has become available at our Rainscreen Client for an experienced Technical Support Manager. We are looking for the perfect person to join their small and friendly team. They offer a vibrant and friendly working environment with a great team atmosphere, opportunity to take initiative and … Salary for the role is up to £50,000 with target driven bonuses on top. Ideally you will have Competence and experience in Internal Technical Support, with specific experience in Rainscreen Ability to develop the support team in catering for the needs of internal and external customers more »

a new opportunity to join their team. The need is for someone who is customer focussed and experienced in giving a first class IT support service to resolve client issues. Responsibilities: • Managing and prioritising service tickets, keeping records of work completed • Providing technical support remotely or on … reported promptly, handled efficiently and through the appropriate channels. Ideal Profile: • A Level (or equivalent) IT or Computer Science or previous experience in a support role. • Excellent knowledge of Microsoft Office 365, Intune, EntraID • Experience supporting Windows and Mac operating systems • Previous experience in support • Able to build … Driving license and your own car which you are willing to use for work purposes is essential Excellent opportunity to join a team of support and software engineers who are exceptional and support their clients implement innovative solutions to grow their businesses. Benefits will include healthcare and pension more »

Print Management software? Then keep on reading? Our Client Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting … print management space, who have trouble-shooting running through their veins! You will work with customers across the EMEA region, to help solve their technical problems with PaperCut, but also their surrounding IT Infrastructure environments. Along with supporting customers, you'll also get the opportunity to work on both … as Equitrac, Y-Soft, PrintCity etc… You love to provide fantastic experiences for customers and get a kick out of helping people solve their technical problems. Troubleshooting and solving puzzles is part of who you are. You're a knowledge sharing machine and love to collaborate with teams and more »

Print Management software? Then keep on reading? Our Client Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting … print management space, who have trouble-shooting running through their veins! You will work with customers across the EMEA region, to help solve their technical problems with PaperCut, but also their surrounding IT Infrastructure environments. Along with supporting customers, you'll also get the opportunity to work on both … as Equitrac, Y-Soft, PrintCity etc… You love to provide fantastic experiences for customers and get a kick out of helping people solve their technical problems. Troubleshooting and solving puzzles is part of who you are. You're a knowledge sharing machine and love to collaborate with teams and more »

better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role Aspen Technology is seeking a … Sr Principal Technical Support Engineer to join our industry leading Engineering software support team. The ideal candidate should be an innovative thinker, demonstrate high initiative, have great communication skills and work to the highest ethical standards. The candidate will work with our customer base to resolve problems … AspenTech. Work with cross functional management to ensure global issue escalation meets ongoing customer needs. Identify new content areas and lead teams to create technical white papers for publication to AspenTech’s web knowledgebase for areas of expertise Deliver high-quality advanced level and customized training classes, which are more »

Port Health Technical Support Assistant Salary from £26,949 to £29,457 per annum , depending on skills and experience, plus 14% Shift Allowance Full time 37 hours per week - Hours of work are based on a 24/7 shift pattern We offer: 14% Shift allowance, salary-linked more »

Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident speaking … with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems in … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift more »

My client based in Reading are looking for a Senior Support Specialist to support their customers in the use of using their on-line learning platform. At least 2 years previous technical or software support is required. This is a Hybrid role paying £28-32Kpa … depending on experience. This role will suit a career minded, driven candidate with excellent attention to detail and proven technical ability. My client are committed to employee development and this could lead to a career in Account Management, Software Development or Team Management. • To report on a fixed cadence … resolve customer complaints, then escalating to senior management when a resolution cannot be identified, all within agreed KPI guidelines. • To regularly update all relevant Support Team procedures to maintain a quality delivery experience befitting of a world class support service. • To manage customers’ accounts and databases across Review more »

Technical Account Manager £35,000 - £45,000 Milton Keynes/Hybrid Company Outline Cobalt is delighted to be working closely with a global leader of bespoke high-performance software solution. Our client employs over 6,000 specialists across 35+ offices and servicing over 70 countries. Since our client’s … formation they have set a first-class standard in for real estate software solutions with a combination of compassion and technical innovation. They understand the unique needs of the industry’s various segments and have the technical expertise and vision necessary to translate that understanding into powerful solutions … received Provide an in depth and consultative management approach with regards to resolution plans for clients when receiving queries Understand the nature of non-support queries and escalate them to the relevant departments internally Supporting clients closely on the status of their queries Maintaining the support logs in more »

Role Description Support to the EHV Technical Manager. Quality assurance and compliance for new EHV installations. Working closely with JSMs design team at design stage, through to the operational project teams at installation stage. General Duties Design stage product and system analysis alongside design team Supervision of cable more »

Job Specification Technical Services Support Job Responsibilities Act on tasking orders from the NTII configuration manager Coordinate and procure required hardware to enable RNTE to function, along with future proof of networks Maintain and update all associated Cost Models to track spending Report on IT disposals Attend biweekly more »

Job Purpose: To give in depth telephone response to various AV contracts Reporting to: Engineer & Operations Manager Key Focus To support the maintenance team with a more in-depth technical knowledge and understanding of AV systems. Key Skills High level of AV knowledge from an installation understanding. Communications … or if required, under own initiative. Organisation Attention to detail. Calm under pressure, showing good time management skills. General Administration Duties Responding to complexed technical calls Work towards passing on knowledge helping trainees understand the more technical side. Understanding call logs/asset management Understanding the various contracts more »