Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers … a diverse range of technologies and disciplines. You will enjoy working in a friendly environment and benefit from our investment in staff. Responsibilities Providing technicalsupport for clients and colleagues across a wide variety of functions. This will be done via multiple customer channels (including telephony, email, and … closely and collaboratively with colleagues where appropriate. Act as liaison point and coordinator to ensure necessary action is taken and updates provided. Developing detailed technical and process documentation Building product knowledge to competently demonstrate the products and services we sell, so that you are the Subject Matter Expert (SME more »
Reporting directly to the IT Support Manager, the TechnicalSupport Engineer is responsible for delivering onsite and remote technicalsupport to internal and external corporate stakeholders. You would be engaged in call logging, detailed analysis, diagnosis, and effective resolution of IT incidents while overseeing the … fully committed to ISO27001, while also striving to offer our stakeholders a premium customer service experience with every interaction. Role Duties Join a cohesive support team, acting as a unified point of contact to offer first and second line technical assistance through Phone, Email, Portal, On-Site, and … what we say." Rigorously follow the escalation process to promptly notify senior IT management of any pressing issues. Provide On-Call & Out-of-hours support as necessary. Maintain a commitment to the highest ethical and professional standards in every interaction, ensuring quality in alignment with our company's core more »
TechnicalSupport Cardiff Who are we? ID Management Systems is the UKs NO# Supplier of ID Cards, Software, Printers and Accessories, for 30 years weve been at the top of the ID Card industry supplying some of the countrys biggest names with access and smart cards, card holders … operating in a friendly environment where the team really does come first so that we can provide the best possible service to our customers. TechnicalSupport - The Vacancy Were currently searching for a Permanent IT Support Assistant to join our team not only to service ID card … production equipment including software support and integration and provide customer service, but also to have sales skills and also to build their skills as a software integrator by building on our Information Management System and develop SQL skills in order to perform data queries directly on the database. The more »
