3 Technical Support Jobs in Surrey

Job Purpose: To give in depth telephone response to various AV contracts Reporting to: Engineer & Operations Manager Key Focus To support the maintenance team with a more in-depth technical knowledge and understanding of AV systems. Key Skills High level of AV knowledge from an installation understanding. Communications … or if required, under own initiative. Organisation Attention to detail. Calm under pressure, showing good time management skills. General Administration Duties Responding to complexed technical calls Work towards passing on knowledge helping trainees understand the more technical side. Understanding call logs/asset management Understanding the various contracts more »

Seeking a Technical Support Team Member in the FMCG industry, located in Camberley. This role involves providing technology support and helping to maintain and improve the IT infrastructure. Client Details Our client is a well-established organisation within the FMCG industry. They employ over a thousand people … globally and are recognised for their commitment to innovation and quality in the technology department. Description Provide first line support for IT-related queries and issues Assist in maintaining and improving the IT infrastructure Work collaboratively with the technology team to troubleshoot problems Help in the implementation of new … systems and technologies Monitor and manage IT systems to ensure optimal performance Ensure all IT policies and procedures are adhered to Support the training of staff on new technologies Contribute to IT projects within the organisation Profile A successful Technical Support Team Member should have: Knowledge of more »

German Speaking Technical Support Location: Sunbury-on-Thames Salary: £27,500 - £29,500 + Bonus + Benefits Hours: Mon - Thu 8am - 5pm, Fri 8am - 3pm (HYBRID: Working from home Mondays and Fridays) My client based in Sunbury on Thames is looking for a Technical Support Specialist … assisting customers with product questions and problems via phone, email and live chat. Duties: Handle customer requests from distributors, resellers and end users regarding technical issues and product questions. Technical requests are received in the form of email, Web Form, Live Chat, social media or from other departments. … These are to be dealt with in a professional, courteous, and timely manner. Manage the Technical Support CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests. Resolve customer queries by gathering appropriate information from the customer more »