101 to 125 of 144 Permanent Technical Support Jobs in the UK excluding London

A fantastic new role has arisen for Product Support (Remote Triage Engineer) in our European Division. We are a Global manufacturing company based in Watford and we are recruiting for a bilingual Electro - mechanical engineer with native or fluent language skills in one (or more) of French, German, Italian … or Spanish. up to £50k for 40 hour week between 7am and 6pm Monday-Friday The Product Support (Remote Triage Engineer) will be the first technical point of contact for all of our customers. Their fundamental role will be to perform initial support to customers, customer engineers … reseller and internal engineers with tech support requests and escalations. The engineer will operate on a global basis offering assistance to customers from all geographies worldwide either directly or indirectly, this will vary based on business needs. Key Responsibilities: To offer customer support and or confirmation for parts more »

Technical Solutions/Sales Assistant - Gloucester Based We are working with one of the fastest growing Network and Infrastructure providers, who deliver cutting edge technical solutions to the Defence, National Security and commercial sectors. This is an opportunity to join a business during a growth stage, with huge … potential to be a key individual in the future development and success. About The Role:- As a Technical Solutions Assistant you will play a pivotal role in understanding client unique technology requirements and designing and implementing tailored solutions to meet their needs. You will collaborate with clients and partner … technical experts to ensure the successful deployment of IT solutions. This role requires a strong understanding of technology, excellent communication skills, and a commitment to delivering exceptional service. You will focus on finding the best sourcing routes for specific hardware requirements, working to achieve the most competitive price and more »

M365 Technical Support Specialist Between £40K-£55K Leeds (onsite/hybrid) The opportunity has arisen to work with an award winning global organization as part of their digital workshop team. This is a great opportunity for those who have previous experience of working with M365 and are looking … Maintaining the current M365 environment including troubleshooting issues related to connectivity and mobility * Working with Microsoft Exchange, OneDrive, Teams and SharePoint for administration and support * Involved in the planning and implementation of project relating to M365 and Azure * Creating documentation of M365 processes and procedures * Resolve user deployment issues more »

THE ROLE: As the Technical Support Representative you will be able to communicate both verbally and in written format in a clear, concise manner, addressing customer queries on product related issues in the field from comprehensive scenario testing and technical verification of new product. You will be … confident in delivering product training on our portfolio of equipment to internal and external stakeholders. Responsibilities: Support internal and external stakeholders on all reported technical issues relating to the Fire/Life safety portfolio First line response to stakeholders via, Telephone, Email or Business Applications, i.e., Teams Provide … accurate logs of all technical interactions to enable comprehensive KPI reporting Report creation/generation, capture all relevant information on issues reported in the field ensuring that the information gathered is reported into the quality system for review and resolution Investigate and source key information from different systems/ more »

provider of specialist EPoS systems to the independent retail sector. Their dominant position in the industry is largely down to their best-in-class support, delivered by the passionate, talented in-house support team. Scout Recruiting is now recruiting on their behalf for a Technical Support … Linux (Debian) and MySQL and this is a great opportunity for those with skills or an interest in these areas. Every member of the support team also receives direct support from their colleagues, supervisors and management, so a problem for you can be solved by all. They are … software systems You will need to learn applications and seek ways to improve the reliability and performance of the systems Responsible for the customer support of systems Remotely connecting to customer sites to repair problems Telephone customers and talk through certain functions, and explain the causes and solutions to more »

New Role! The iSeries Support Administrator will be supporting critical live services and will be expected to get incidents resolved in a timely manner. Tickets will originate from the Service Desk for the key Custom business systems across the IBM estate. The key purpose of this role is to … smooth and simple process when dealing with live system issues, maintaining visibility, tracking live issues and working closely with key internal stakeholders. The iSeries Support Analyst must also ensure that the team adhere to all agreed service level agreements and highlighting capacity and service issues early. Responsibilities Incident Management … All support requests raised to the support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls Information Management: Building a team Knowledge base that is easy to understand and usable by junior more »

Technical Support Engineer - Audiovisual Do you want to join a growing, modern AV business that delivers a world-class service working with some of the latest and most innovative technology, if so then this could be for you! We have partnered with this medium sized AV firm who more »

Job Introduction Job Description forTechnical Support Assistant: This is where your skills play a critical role in keeping everyone safe. Working in Safety, Security & Safeguards gives you the chance to make your mark on some hugely interesting projects. NNL does work that nobody else in the sector is doing … role in delivering cleaner energy, reducing waste and keeping colleagues and the public out of harm's way. An opportunity has arisen for a Technical Support Assistant in the NNL Measurement and Analysis team. The role holder will be responsible for the delivery of laboratory work to time … quality and safety requirements. In addition, complying with legislative, regulatory and company policy standards and procedures applicable to the role. The position will primarily support customer projects by identification of requirements, providing experimental data, data analysis and technical report writing. Detailed work records are to be maintained in more »

Role: IT Technical Support Engineer/Specialist Working hours: Monday to Friday 0900-1730. Some weekend work available. Job type: Full time with potential overtime Job Description: We are looking for an IT technician to join our fast-growing Managed Service Provider. There will be the potential more »

When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation … s critical infrastructure connected and protected 24/7. Are you looking for your next challenge? We are currently recruiting for a 1st Line Technical Support to join our NOC Rail team in Warwick. Role Profile: Maintain the availability, performance and security of a critical infrastructure system. Monitor … such as System Centre Operations Manager, Cisco Prime, SolarWinds and McAfee ePO to report and investigate potential issues. Provide a 1st/2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) Attend customer more »

of the retail experience and applications are becoming an integral part of this process. By offering a 'single device that can provide multi-application support, payment acceptance and targeted value-added services whilst condensing this within a robust hardware unit allows us our clients customers to adapt to consumer … few months of training can transition to a hybrid role. About the opportunity Due to continued success and growth, we are looking for a technical support agent to join our clients, team, managing 1st, 2nd and 3rd line queries predominantly from resellers but also end users. You will … be provided extensive training but previous experience working within IT and Technology support roles will be advantageous. The role will be office based in Woking whilst you undergo training and over time can transition to a hybrid opportunity. Responsibilities Gain in-depth understanding of the companies product solutions Liaise more »

better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role Aspen Technology is seeking a … Sr Principal Technical Support Engineer to join our industry leading Engineering software support team. The ideal candidate should be an innovative thinker, demonstrate high initiative, have great communication skills and work to the highest ethical standards. The candidate will work with our customer base to resolve problems … AspenTech. Work with cross functional management to ensure global issue escalation meets ongoing customer needs. Identify new content areas and lead teams to create technical white papers for publication to AspenTech’s web knowledgebase for areas of expertise Deliver high-quality advanced level and customized training classes, which are more »

Funds among their clients. The organisation is continuing to grow and as a consequence there is the need to hire an additional entry level Technical Application Support Engineer. You will be offered extensive support and training with the opportunity to progress into other technical teams within … Programming in any language, and you will have the desire and ability to learn about the type of trading and financial products the applications support The business also operates on an AWS Cloud Platform and you will be given training and exposure on this also. THE ROLE: Monitoring the … organised, responsible and not afraid to ask questions or pick up the phone to clients Enjoy both the responsive and proactive elements of the support role Enjoy solving complex problems Strong Technical ability for complex issue resolution and prioritisation Ability to work as part of a team and more »

French speaking Technical Support Advisor - Part time - 19 hours a week - Coventry based client. Hours and days of work are: Monday 8am - 12pm (4 hours) Tuesday 8am - 12pm (4 hours) Wednesday 8am - 12pm (4 hours) Thursday 8am - 12pm (4 hours) Friday 8am - 11am (3 hours) This is a … offer a premium level of service to both French and UK customers. You will play a pivotal role in a friendly and dynamic Customer Support team. You will be a driving force to ensure Customer Experience is the central focus and deliver key department and individual KPI's Principle … issued within agreed department SLA Understand people and can effectively manage expectations over the phone and via email and social media Provide first line support and advice to customers using the company products Achieve department KPI's targets ensuring the customer service levels we provide are to the correct more »

Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers … a diverse range of technologies and disciplines. You will enjoy working in a friendly environment and benefit from our investment in staff. Responsibilities Providing technical support for clients and colleagues across a wide variety of functions. This will be done via multiple customer channels (including telephony, email, and … closely and collaboratively with colleagues where appropriate. Act as liaison point and coordinator to ensure necessary action is taken and updates provided. Developing detailed technical and process documentation Building product knowledge to competently demonstrate the products and services we sell, so that you are the Subject Matter Expert (SME more »

Do you have experience in Technical Sales within the Compressed Air/Gas or Vacuums industry? If so this could be the perfect opportunity for you.... My client, based in Bradford is looking for someone to support the Sales team in specifying Capital equipment for projects. If successful … will put together data logging and leak survey reports. You will also be the product champion for Vacuum and Blowers. Main Duties 1. To support the sales team with technical specification of capital equipment. 2. To prepare technical commercial proposals for capital projects, including installation and commissioning. … 3. Product champion & technical support for vacuum/Blower applications. 4. To prepare energy audit reports as part of commercial proposals. 5. To increase business profitably within agreed targets. 6. To support with customer site visits as and when necessary. Competencies o Knowledge of compressed air/ more »

meaningful outcomes for our customers. POSITION OVERVIEW *This is a hybrid role with 1 office day a week in our York Office* As the Technical Support Specialist, you will become an integral part of a dynamic and close-knit team. Your primary responsibility will be to serve as … entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software … to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events Monitors after-hours support on a rotating schedule Performs other related duties as assigned Able to work 8:30-5 PM QUALIFICATIONS Experience with SQL and basic SQLServer more »

Technical Support Engineer/Advisor Office Based - Manufacturer Renewable Heating Based Chesterfield Are you a Gas Engineer, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer, HVAC Engineer or Electrical Engineer looking for an office-based role? The Role : A European Manufacturer of Renewable Heating products which include Ground more »

month maternity cover Location:Daventry, Northamptonshire NN11 4NR The Opportunity B-Tech AV Mounts are looking for a new member to join the Technical Sales Team at our global head office in Daventry, Northamptonshire. B-Tech, a 50-year old company who design and manufacture mounting solutions for professional … provider of innovative mounting solutions to the professional AV, CCTV. Broadcast and Systems Integrations industry. Working as a key part of the in-house Technical Sales Support Team, you will receive in-depth product training thus allowing you to assist in the specifying/quotation of numerous audio … getting hands-on with our products, using household tools (drills, screwdrivers etc.) to assemble and mount them onto walls, floors or ceilings. Key Duties Technical sales support to the internal and external sales teams and their customers Handling live chat customer enquiries via the company website Assisting in more »

FRENCH SELECTION UK French speaking IT Technical Support Salary: Up to £31,000 p.a. + Benefits Location: Rugby, Warwickshire At commutable distance from: Rugby, Coventry, Northampton, Leicester, Warwick, Kettering, Nuneaton, Loughborough, Daventry, Banbury, Wellingborough, Lutterworth, M1 Ref: 8130FT Great Opportunity for Progression Full training provided Office Based Role more »

FRENCH SELECTION UK German speaking 3rd line Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT Hybrid working VIEW JOB DESCRIPTION APPLY NOW: Please visit the French Selection more »

and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. We are looking for an experienced and competent Technical Support Shift Manager to join our growing team with the Response Coordination Centre (RCC) at Dematic Software. The postholder will oversee daily operations … daily operations on your shift run smoothly whilst implementing efficient workflows. Training will be provided on the job and you will be given full support to grow and develop your career at Dematic Software. If you are a natural leader committed to high quality service and have experience in … SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A willingness to visit customers’ sites to gain a deeper understanding of applications • A strong software engineering or computing background • Experience with more »

Description We are looking for a Technical Customer Support to join our Customer Service Team based in our modern offices between Warwick and Leamington Spa. UBT are a global not-for-profit organisation providing business consultancy services to a client base spread across 19 countries in Europe, North … buying to approximately 3,000 independent, family owned organisations globally. Due to our continued growth in the UK, we are seeking an experienced Mobile Support Technician to join the customer service team. The team respond to a wide range of calls and emails and this role will focus on … solving/managing all mobile phone/smartphone issues and support inquiries. Key Duties and Responsibilities... Identify Potential Lead and then convert it by passing to the relevant teams. Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations. Make more »

in order to maximise your chances of being considered for an interview Read the complete job description below. br strong German speaking 2nd line Technical Support/strong br strong Salary: Up to £34,000 p.a. + Benefits/strong br strong Location: Rosyth, Scotland/strong br more »

Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident speaking … with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems in … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift more »