6 Technical Support Jobs in Wales

the Fire product line, a leading manufacturer and a global supplier of high-quality fire systems and devices. We're now looking for a Technical Support Representative who will offer in depth technical knowledge on our Fire/Life safety product portfolio globally. What youll do: As … the Technical Support Representative you will be able to communicate both verbally and in written format in a clear, concise manner, addressing customer queries on product related issues in the field from comprehensive scenario testing and technical verification of new product . You will be confident in … delivering product training on our portfolio of equipment to internal and external stakeholders. Responsibilities: Support internal and external stakeholders on all reported technical issues relating to the Fire/Life safety portfolio First line response to stakeholders via, Telephone, Email or Business Applications, i.e., Teams Provide accurate logs more »

Lead Technical Support Engineer - £60,000 - £70,000 – Cardiff (with WFH flexibility 2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking/Infrastructure/Storage looking for something new? I’m working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural view and more »

Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers … a diverse range of technologies and disciplines. You will enjoy working in a friendly environment and benefit from our investment in staff. Responsibilities Providing technical support for clients and colleagues across a wide variety of functions. This will be done via multiple customer channels (including telephony, email, and … closely and collaboratively with colleagues where appropriate. Act as liaison point and coordinator to ensure necessary action is taken and updates provided. Developing detailed technical and process documentation Building product knowledge to competently demonstrate the products and services we sell, so that you are the Subject Matter Expert (SME more »

Technical Support Cardiff Who are we? ID Management Systems is the UKs NO# Supplier of ID Cards, Software, Printers and Accessories, for 30 years weve been at the top of the ID Card industry supplying some of the countrys biggest names with access and smart cards, card holders … operating in a friendly environment where the team really does come first so that we can provide the best possible service to our customers. Technical Support - The Vacancy Were currently searching for a Permanent IT Support Assistant to join our team not only to service ID card … production equipment including software support and integration and provide customer service, but also to have sales skills and also to build their skills as a software integrator by building on our Information Management System and develop SQL skills in order to perform data queries directly on the database. The more »

culture, we love to have fun in work and enjoy collaboration days where we all get together for training and team building activities to support our regular charity fundraising. The Role We are looking for a talented and enthusiastic Senior IT Technician to join our growing IT team in … Working for Convey Law will give you a rewarding career with a competitive salary. In addition to being part of a Company that will support you through our training and wellbeing programmes and recognition schemes, we offer a substantial benefits provision. This includes flexibility in working arrangements, company sick more »

Lead Technical Support Engineer - £60,000 - £70,000 - Cardiff (with WFH flexibility 2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking/Infrastructure/Storage looking for something new? I'm working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate routine tasks. Having an involvement from more »