3 Technical Support Jobs in the West Midlands with Remote Work Options

Technical Support Engineer, £50K, Worcester, Worcestershire, and work from home Technical Support Engineer jobs, Automotive Engineer jobs, Automotive Engineering jobs, Automation Engineer jobs, Powertrain Engineer jobs, Software Support Engineer jobs. Lots of flexibility on work from home and working hours. Industry leading, innovative, and successful … sector with lots of flexibility work from home most of the time (if you prefer) and flexible working hours. We are looking for a Technical Support Engineer to p rovide internal and direct customer technical support for software platforms that automate, control and monitor test rigs … test automotive engines, electric vehicle batteries, fuel cells, motors, vehicles, powertrains, and components to acquire, analyse and manage test data. Your background as a Technical Support Engineer: We are looking for a candidate that either has experience of test automation systems, measurement systems, PLC control systems or similar more »

Technical Support Lead - Working for a rapidly growing Coventry based company - £28,000pa plus excellent company benefits! Working Monday - Friday 09.00am - 5.00pm. Responsible for leading the second line Technical Support solution and escalating to third line external support when required. Using a variety of troubleshooting … quo to do things better, continuously assess our products then make suggested improvements via the appropriate channel/stakeholder. Required: Proven experience in a technical support role. Strong technical aptitude and troubleshooting skills, with proficiency in diagnosing hardware, software, and network issues. Excellent communication skills, both verbal … and written, with the ability to convey technical concepts to non-technical users. Customer-centric mindset with a passion for delivering exceptional service and support. Ability to work independently and collaboratively in a fast-paced, team-oriented environment. Familiarity with help desk software, CRM systems, and remote support more »

Join Growing Team as a 1st/2nd Line Support Engineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has recently … have expanded their capabilities, leveraging expertise as a Microsoft Partner and MSP. Now, as an independent business poised for even greater growth. Tech Leadership : Technical Director brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd … Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support more »