3 Permanent Technical Support Engineer Jobs in Cambridgeshire

head-on. It’s these qualities that have earned us recognition as an award-winning company within our industry. The role The role of Technical Support Engineer at GIS presents an exciting opportunity for a skilled individual to join our Customer Support team based in North … Cambridge. As a Technical Customer Support Engineer, you will be technically hands-on, ensuring the delivery of top-notch assistance to our global customers on our full range of products. You will play a pivotal role in handling technical queries, providing in-house and remote customer … GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related more »

About Us: Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions … their business efficiency, improve customer service and reduce business costs. What you'll be doing Based from either our Cambridge or Hitchin offices, our Technical Support Engineers help maintain and support both our internal and customers' network infrastructure and services. Our engineers also attend customer sites as … required (or work from home as appropriate), and work flexible hours to deal with priority incidents. The role sits within the 3rd Line Technical Support team who are primarily responsible for the management, operation and support of our network systems and equipment. Main activities will include: Provide more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The … technical Field Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »