Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
NTT Global Data Centers EMEA UK ltd
As the TechnicalSupport Center Engineer, you will be reporting to the TechnicalSupport Center Manager (EMEA), responsible for providing 24/7 operational cover for all of our sites, 1st/2nd line support (being the first point of contact for client queries … whilst using the SalesForce application to log, categorise and prioritise all support requests. NTT GDC EMEA are operating state-of-the-art Data Center facilities across the EMEA Region, providing highly resilient and energy efficient Data Center services, supporting business critical IT applications for some of the largest multi … within the next year and beyond. Your Responsibilities Excellent customer service skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management more »
Cambridge, England, United Kingdom Hybrid / WFH Options
Modern Networks Ltd
About Us: Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions … their business efficiency, improve customer service and reduce business costs. What you'll be doing Based from either our Cambridge or Hitchin offices, our TechnicalSupport Engineers help maintain and support both our internal and customers' network infrastructure and services. Our engineers also attend customer sites as … required (or work from home as appropriate), and work flexible hours to deal with priority incidents. The role sits within the 3rd Line TechnicalSupport team who are primarily responsible for the management, operation and support of our network systems and equipment. Main activities will include: Provide more »
Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Hudson Shribman
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The … technical Field Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »
