6 Technical Support Engineer Jobs in London with Remote Work Options

Senior Tier 3 Technical Support Engineer Salary : £90,000 – £110,000 Location – UK (Remote Working) Our Award-winning client a global provider of enterprise storage platforms and solutions is seeking an Senior Tier 3 Technical Support Engineer to be based in the UK covering … analyst and storage press community. In order to apply you may be on occasion required to work weekends and holidays when required. Responsibilities: Provide technical assistance and support for the most complex field issues. Provide proactive recommendations customers for improving their use of company storage solutions and help … maximise their satisfaction. Diagnose technical field issues down to the root cause. Represent the company in a professional manner to customers and partners. Actively contribute to the the configuration, layout and management of company products. Work directly with development teams for problem resolution. Provide assistance to the technical more »

HVAC Engineer - Technical Support (AIR-CONDITIONING & CHILLERS) - west London, UK (with option of hybrid/homeworking) (MUST HAVE EXPERIENCE USING PRODUCT SELECTION SOFTWARE AND PRODUCT PRICING/SALES TOOLS) A new vacancy for a HVAC Engineer - Technical Support with European division of leading global … manufacturer of high-efficiency heating & cooling products. Based at the company's offices in the west London/Middlesex area, the HVAC Engineer - Technical Support will be responsible for providing technical support to its distributors, consultants and end users in the UK and Europe. Candidates … should have an engineering qualification in a relevant technical discipline (such as HVAC/R, Mechanical Engineering, etc), with at least 1yrs experience working with VRF/VRV and/or Refrigeration products in a role that has involved supporting customers and/or distributors. Key requirements: Relevant Engineering more »

An experienced 1st Line Technical Support Engineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing cloud, consultancy, IT support and procurement services to Private and Public sector organisations in the UK and internationally. The successful candidate will be dedicated to handling initial technical calls, solving them and escalating them where appropriate. The role involves resolving issues by finding solutions and replicating customers’ problems in-house. This is … and development teams to reduce any potential delays Conducting extensive troubleshooting to identify the root cause of an issue Responding to and analysing complex technical queries that may require deviation from standard procedures Directing clients through issue resolution, including occasional customer site meetings, providing status reports and regular updates more »

A global specialist (re)insurance broker are looking for an experienced Application Support Engineer to join their IT team, and take ownership of their managed and in-house application portfolio. This is a permanent role with hybrid working arrangements - requiring 3 days per week in their Dublin office. … you'll be encouraged to get involved with emerging technologies, including AI streams and rolling out Co-pilot. Day-to-day, you'll provide technical application support to business functions within the organisation, and external providers as required. It's a wide-ranging role, where you'll get … involved with everything from networking to 1st line support through to 3rd line work too - ultimately ensuring that applications run smoothly, that end users understand how to use them effectively, and that proactive suggestions for improvements are made. This is a really unique opportunity for an Application Support more »

83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking Technical Support Engineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're … looking for individuals from a technical background, who have pre-sales experience or are interested in breaking into a full Technical Pre-Sales role. Your Responsibilities Providing technical presales support by telephone, email and online assistance . Working on projects, performing scoping, sizing and planning on … technical requirements. Attending joint onsite/remote meetings and conference calls to help with technical queries. Performing online training, demonstrations and webinars. Creating and running hands-on technical workshops, attending exhibitions and regional conferences. Assisting with the completion of tenders. Evaluating, testing and performing competitive analysis of more »

CLOUD 365 SUPPORT ENGINEER HARROW SALARY UP TO £65,000 DEPENDING ON EXPERIENCE Our client, a Sunday Times ‘Best Company to Work for’, now require a Cloud 365 Support Engineer to join their team. Our client currently run systems in the Cloud (365) and On-prem … based in Harrow with some flexibility to work from home. Travelling to other offices and operational sites is also part of this role. IT Support - Windows 365 Administrator Ensuring the operational health of the 365 Suite Applications including security, availability, performance, interoperability, and reliability. Troubleshoot various Office 365 issues … reports, site and system usage, growth reports, and manage site collection quota settings. Develop future strategies for Office 365 products and services. Administer and support Office 365 and MS Exchange policies Administer and support system backup and disaster recovery processes. On-prem and Cloud Infrastructure Management including virtual more »