Reading, England, United Kingdom Hybrid / WFH Options
Mayflower Recruitment Ltd
Support pre-sales activities by providing technical expertise and insights related to print solutions. Work closely with sales and technical teams, to contribute to the development of tailored print solutions for clients, ensuring alignment with their business objectives and requirements. Key Responsibilities:- Technical Assessment: Conduct a … management systems, and related technologies. Solution Development: Collaborate with the sales team to design tailored print solutions that address client needs and challenges, leveraging technical expertise and industry knowledge. Proposal Creation: Assist in the creation of detailed proposals and presentations outlining the recommended print solutions, including features, benefits, and … solutions. Client Consultation: Provide advice and consultation to clients on print technology trends, best practices, and emerging solutions to help them make informed decisions. Technical Documentation: Prepare comprehensive technical documentation, including solution architectures, diagrams, and implementation plans, to support the sales process and ensure smooth implementation. Vendor more »
Technical Medical SupportEngineer Employment Type: Full-time, Permanent Job Overview: The TechnicalSupportEngineer role is pivotal in delivering comprehensive technical assistance across diverse departments. The primary responsibilities include overseeing spare parts data management, facilitating procurement operations, ensuring database accuracy, and occasionally … providing on-site support for equipment repairs and testing. Responsibilities: Offer technical assistance across various departments. Manage spare parts data integrity and supplier relationships. Support spare part identification and pricing negotiations with OEMs. Maintain database accuracy as per established standards. Enhance spare part data by correlating with … reports. Provide occasional on-site assistance for biomedical equipment repairs. Ensure compliance with quality assurance and safety policies. Undertake additional tasks assigned by the TechnicalSupport Manager. Travel across the UK for operational duties and training sessions as required. Key Accountabilities: Provide direct support to the Technicalmore »
professional looking to make a lasting impact in the world of AI and data storage. The Role: The EXAScaler team is seeking a lead supportengineer with rich experience in Linux , networking, and parallel filesystem products – particularly Lustre . The supportengineer is passionate about problem … solving, possesses excellent analytical and debugging skills, and has seasoned experience working directly with customers. As the Level 3 Support Lead, you are the gateway into EXAScaler product engineering. You take incoming requests from customers that have been escalated by other support engineers in Service and Professional Services. … expert user of EXAScaler and Lustre. Triage, diagnose, and troubleshoot problems with the EXAScaler appliance and Lustre file system in production customer environments. Provide technicalsupport to Professional Services, Customer Support, and directly to customers. Provide hands on assistance with field escalations. Employ internal lab equipment to more »
sensible commutable distance of Preston, Lancashire. Relocation is NOT an option ** Candidates requiring relocation and/or visa sponsorship CANNOT be considered ** The role: TechnicalSupport (Linux/cPanel/Hosting) Business: Web Hosting Contract: Permanent, full-time, Mon to Fri 0900-1700 - fully onsite Salary: £28k to … 31k basic + benefits Location: Near to Preston, Lancashire (PR7 postcode) Snapshot of the role: Assisting clients with level 1 & 2 support requests via email/help desk, telephone in relation to services provided. Assessing and responding to alerts from our internal monitoring system. Troubleshooting client or server issues more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Shift F5
Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident … speaking with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs more »
Hitchin, Hertfordshire, South East, United Kingdom
dormakaba
got excellent customer service skills, knowledge of mechanical engineering and the ability to understand and explain engineering principles to others? We are currentlyseeking a TECHNICALSUPPORTENGINEER to offer customer and product support to our clients in the construction and associated industries. A JOB THAT MATTERS … YOUR TASKS Based in our Hitchin Headquarters, our TechnicalSupport Engineers ensure that our customers always get the right part for the right application, and make sure that our customers have all the information that they need to get the best out of our products.As a TechnicalSupportEngineer, you will work closely with internal and external customers to provide technicalsupport on dormakaba products to customers throughout UK & ROI. Primarily the role involves dealing with client queries within our product range to ensure technical suitability for the clients requirements. The more »
Hayes, London, United Kingdom Hybrid / WFH Options
ETS Technical Selection
HVAC Engineer - TechnicalSupport (AIR-CONDITIONING & CHILLERS) - west London, UK (with option of hybrid/homeworking) (MUST HAVE EXPERIENCE USING PRODUCT SELECTION SOFTWARE AND PRODUCT PRICING/SALES TOOLS) A new vacancy for a HVAC Engineer - TechnicalSupport with European division of leading global … manufacturer of high-efficiency heating & cooling products. Based at the company's offices in the west London/Middlesex area, the HVAC Engineer - TechnicalSupport will be responsible for providing technicalsupport to its distributors, consultants and end users in the UK and Europe. Candidates … should have an engineering qualification in a relevant technical discipline (such as HVAC/R, Mechanical Engineering, etc), with at least 1yrs experience working with VRF/VRV and/or Refrigeration products in a role that has involved supporting customers and/or distributors. Key requirements: Relevant Engineering more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical Customer SupportEngineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and … specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer SupportEngineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer SupportEngineer candidate more »
diversity and releases potential to advance humanity. Overview The role will be based in our offices at Chandlers Ford, Hampshire. As a Tech Services SupportEngineer, you will assist with technicalsupport via the telephone, upload software via production, evaluate and repair laptops and also RMA … can expect: A starting salary of £20,000 rising to £22,000 per annum after successful probation (six months). A flexible working environment. Support and training. Before you go: We believe that diversity and inclusion bring benefits to the business and that people work better when they can … zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. You may also have experience in the following: Engineer, Desktop Support Technician, Network SupportEngineer, Field Service Technician, Solutions Support Specialist, Support Operations Engineer, Application Supportmore »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Microlise
TechnicalSupportEngineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group … speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a TechnicalSupport Engineer, to support the Service Desk team with exceptional customer service and technical knowledge, whilst providing expert first line support to our … customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn new technologies and skills to drive your career forward. more »
Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Hudson Shribman
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The … technical Field Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Unipart Rail
Supplier Technical Product SupportEngineer Salary: Up to £37,000 (depending on experience) Location: Doncaster Contract: Permanent We are looking for a TechnicalSupportEngineer (Supplier facing)to join our Engineering team based at our Head Office site in Doncaster. Hybrid working is in … place for this role. Reporting into the Principal TechnicalSupportEngineer you will ensure that customer product and procurement support engineering needs are identified and supported for a wide range of products and services within national and overseas markets. This role is supplier facing and you … will be expected to make engineering/technical decisions with suppliers on behalf of the customer and Unipart Rail. You will need to evaluate and mitigate risk at an appropriate level in line with company process and procedures. Main Responsibilities: Technical Service Delivery Assist in the development and more »
Newcastle, Staffordshire, West Midlands, United Kingdom
GivEnergy Ltd
Senior TechnicalSupport Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a … Do you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior TechnicalSupport Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »
TechnicalSupportEngineer with Fixed Income experience (Located in London) A dedicated TechnicalSupportEngineer possessing strong experience in Fixed Income and Capital Markets business. Our main responsibility is to ensure that our customers’ technical queries are resolved in a timely and satisfactory … by resolving their queries, troubleshooting issues, assisting with application installations, and escalating serious issues to the development team. Exhibit extensive experience in providing IT support to customers in a fast-paced setting, combining your IT expertise with exceptionally high standards in customer support. This individual must have a proven … of Windows server management In-depth knowledge of FIX Messaging protocol In-depth knowledge of TCP/IP Networking Protocols Proven expertise as a TechnicalSupportEngineer in trade processing and position-keeping within the Capital Markets domain (Including all Fixed Income: bonds, Repos, Treasury, IRS, IRD more »
Reporting directly to the IT Support Manager, the TechnicalSupportEngineer is responsible for delivering onsite and remote technicalsupport to internal and external corporate stakeholders. You would be engaged in call logging, detailed analysis, diagnosis, and effective resolution of IT incidents while overseeing … fully committed to ISO27001, while also striving to offer our stakeholders a premium customer service experience with every interaction. Role Duties Join a cohesive support team, acting as a unified point of contact to offer first and second line technical assistance through Phone, Email, Portal, On-Site, and … what we say." Rigorously follow the escalation process to promptly notify senior IT management of any pressing issues. Provide On-Call & Out-of-hours support as necessary. Maintain a commitment to the highest ethical and professional standards in every interaction, ensuring quality in alignment with our company's core more »
TechnicalSupportEngineer Up to 35k Central London A specialist technology company is on the market for an ambitious 2nd Line/Mac SupportEngineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits to Public … Sector organisations and international clients. This person will be responsible for the implementation, configuration, maintenance, and support of existing mac and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT systems and solutions. On offer is the opportunity to … Workspace, Azure, Okta, and the full range of Jamf products are on offer. Knowledge/experience required: Minimum of 1 year experience in a Support role, supporting end users Strong troubleshooting skills to including logging of issues and root cause analysis Understanding of current macOS, Jamf, iOS A high more »
We are proud to be partnering with Lava Group , based in Belfast, who are looking to recruit an experienced TechnicalSupport Engineer. Check out their WHY and more about this exciting opportunity. Our Purpose: At our core, we are dedicated to putting people at the forefront of technology. … supporting Lava Group systems at customer sites. Your dedication to customer service will shine through as you provide top-notch on-site and remote technicalsupport, ensuring that customer issues are resolved promptly and satisfactorily. Your proactive mindset will drive you to implement contingency procedures, constantly striving to … a BTEC/HNC in Electronic and Electrical Engineering with a keen interest in IT. With at least 1+ years of experience in a technicalsupport/installation role, preferably within electronics or Fire & Security service industries, you should be adept at using PC-based support tools. more »
Stratford-Upon-Avon, England, United Kingdom Hybrid / WFH Options
Cloud Decisions
Join Growing Team as a 1st/2nd Line SupportEngineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has … have expanded their capabilities, leveraging expertise as a Microsoft Partner and MSP. Now, as an independent business poised for even greater growth. Tech Leadership : Technical Director brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd … Line SupportEngineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line more »
Location: Chandlers Ford, Hampshire Contract: Permanant/Full time Salary: A starting salary of £20,000 rising to £22,000 per annum after successful probation (six months). Microlink are leaders in the field of assistive technology and our mission more »
City of London, London, Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
Nigel Frank International
A global specialist (re)insurance broker are looking for an experienced Application SupportEngineer to join their IT team, and take ownership of their managed and in-house application portfolio. This is a permanent role with hybrid working arrangements - requiring 3 days per week in their Dublin office. … you'll be encouraged to get involved with emerging technologies, including AI streams and rolling out Co-pilot. Day-to-day, you'll provide technical application support to business functions within the organisation, and external providers as required. It's a wide-ranging role, where you'll get … involved with everything from networking to 1st line support through to 3rd line work too - ultimately ensuring that applications run smoothly, that end users understand how to use them effectively, and that proactive suggestions for improvements are made. This is a really unique opportunity for an Application Supportmore »
Harlow, Essex, United Kingdom Hybrid / WFH Options
CBS Butler
Medical Devices TechnicalSupportEngineer Location: Harlow, Essex with some flexibility to work from home Package: Competitive salary with a discretionary bonus, private healthcare, private pension, 25 days annual leave plus much more! The Role One of the leading biomedical managed equipment service providers in the UK … is now hiring for a TechnicalSupportEngineer to under take a new and exciting role within their Harlow repair workshop. This role has come about following the set up of a new "return to base" workshop and a project to increase the accuracy and efficiency of … a new order system being implemented. An engineer with a biomedical engineering background (ideally across a range of medical devices) is required. However, it is important to note that this role will predominantly be carrying out administrative tasks and reviewing requests/recommendations for repairs made by field based more »
Job Description TechnicalSupportEngineer - Holborn London As a TechnicalSupportEngineer you will have at least 2 to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technicalsupport to the Company's rapidly growing … global customer base. The TechnicalSupportEngineer is a natural problem solver who is able work patiently and efficiently with hundreds of customers, exponential traffic growth and millions of impressions per month. The role will involve supporting both technical and non-technical end users, while … in customer service and enjoy resolving people's problems. Main responsibilities and qualifications: Extremely strong communication and follow-up skills. You can speak both engineer and human. Speaks and writes English fluently. Self-driven and thrives in a fast-paced environment. Shows initiative; works hard and leads by example more »
TechnicalSupportEngineer (German Speaking) £30,000 - 35,000 Remote (UK based) We are an award-winning and rapidly growing B2B SaaS company, innovating in the clean tech & electric vehicle (EV) sector. We are working with leading global brands to accelerate the adoption of EVs and other … team in Germany. What are we looking for? As the business continues to evolve and grow, we are looking for a talented and proactive TechnicalSupportEngineer to support our customers across Europe, working closely with our teams in the UK and Germany. You will be … handling traditional support requests, as well as small customer change requests using our internal configuration tool. This doesn’t require coding skills but does require a good understanding of software systems and a knowledge of programming logic. As a fluent German and English speaker you will be the dedicated more »
TechnicalSupportEngineer To provide DSE’s external customers with high quality, value adding technicalsupport on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/… emergency power, paralleling with the grid, and other complex applications, engine only functions and off highway implementations. To provide technicalsupport and product development guidance to DSE’s internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technicalsupport team. Training … by industry experience Ability to operate under own initiative as well as possessing strong team working skills Key Duties & Responsibilities: Providing customers with global technicalsupport (training, trouble shooting, commissioning etc.) via telephone, email, remote desktop sessions (e.g., Microsoft Teams, Zoom, etc) and face-to-face on a more »
Job Title: First Line SupportEngineer Hybrid Job Description: We are seeking a diligent and customer-focused First Line SupportEngineer to join our dynamic team. As a First Line SupportEngineer, you will be the initial point of contact for all technical inquiries and issues reported by our clients. Your primary responsibility will be to provide timely and effective resolution or escalation of technical problems, ensuring excellent customer service at all times. The ideal candidate will possess strong communication skills, technical proficiency, and a passion for problem-solving in … a fast-paced environment. Key Responsibilities: Act as the first point of contact for technicalsupport requests via phone, email, or ticketing system. Provide courteous, efficient, and professional assistance to clients experiencing technical issues or inquiries. Diagnose and troubleshoot software, hardware, and network problems, utilizing available resources more »