26 to 50 of 84 Technical Support Engineer Jobs

2nd Line Technical Support | Belfast (Hybrid) | 18 Month Contract | £30,000 Equivalent Salary Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role. The successful candidate will be responsible for the strategy, design, and … to-end customer experience for our client. This is part of an exciting journey for our client who are looking to build a new support function out of their Belfast office. Our client sees support engineers as a frontline technical resource for their customers, you will be … expected to deliver exceptional customer service whilst also taking the opportunity to up-skill yourself technically and personally. Key Responsibilities: Responsible for the customer support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams. Identify cases that require more »

s work environment and lively culture in this video - https://www.youtube.com/watch?v=EupvfTWhRww. 💡 The Team We are a community of Technical Support engineers committed to satisfying customer needs throughout the EMEA region – a scope encompassing 15+ countries. You will collaborate closely with your colleagues … across Sales, R&D, Professional Services, etc., to help provide excellent service to our customers and support our relationships throughout the region. 🔎 What your day will look like: Understand Genetec's service contract levels Respond and ensure timely resolution of customer technical issues Represent the image of our … company and build trust with customers Perform occasional on-site technical services Write technical documents and articles on recurring incidents Escalate customer issues through the appropriate channels 🌟 About you *We invite you to apply even if you happen not to meet every requirement. We provide training and support more »

better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role Aspen Technology is seeking a … Sr Principal Technical Support Engineer to join our industry leading Engineering software support team. The ideal candidate should be an innovative thinker, demonstrate high initiative, have great communication skills and work to the highest ethical standards. The candidate will work with our customer base to resolve … AspenTech. Work with cross functional management to ensure global issue escalation meets ongoing customer needs. Identify new content areas and lead teams to create technical white papers for publication to AspenTech’s web knowledgebase for areas of expertise Deliver high-quality advanced level and customized training classes, which are more »

technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking. Job Description The Role: Technical Services Engineer to provide onsite and remote support to a managed service customer, to resolve IT problems across multiple technology areas including … Office 365, Networking, Windows Desktop Support and Backups. Ideally 2-3yrs experience. Key Responsibilities: Manage tickets logged in our IT Service Management System and prioritise these in relation to the set SLA agreement in place with the customer, the risk and approximate amount of time required for the … which may not of necessity change the general character or level of responsibility to the post. Skills & Experience: An understanding of and experience with support and implementation of parts of the following technology areas; O365; An ability to work to tight deadlines and manage priorities; A minimum of more »

Bilingual Technical Support Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers … Bilingual English and Italian/Spanish/French/Portuguese Must have full clean drivers licence and car A customer and quality focused Bilingual Technical Support Engineer with a background in the communications product development industry (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) required for a thriving … and highly respected business with strong staff retention and opportunities to progress your career. This is a 1st/2nd line support role, handling predominantly email requests for support but with an increasing demand for phone support so excellent communication skills are a must. Dont miss out more »

Technical Support Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers and … bilingual English and Italian/Spanish/French/Portuguese Must have full clean drivers licence and car A customer and quality focused Bilingual Technical Support Engineer with a background in the communications product development industry (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) required for a thriving … and highly respected business with strong staff retention and opportunities to progress your career. This is a 1st/2nd line support role, handling predominantly email requests for support but with an increasing demand for phone support so excellent communication skills are a must. Dont miss out more »

Technical Support Engineer A new opportunity has opened for IT enthusiast to kickstart a successful career within a thriving multi-award-winning technology company in the Doncaster area. As a company who prioritise strong team dynamics and culture – we are very much open to graduates/juniors … who have the right attitude and transferable skills. You’ll receive first-class training from technical experts, gain hands on experience in in troubleshooting SIMS and SQL performance whilst monitoring the systems to ensure any necessary action to be taken. A typical day is interactive and fast-paced team … and work with a leading team to ultimately ensure customers get the most from their technology. Experience required: Previous experience with 1st line IT Support in a similar role Excellent communication & customer service Good IT knowledge, problem-solving skills Team player, strong work ethic Exposure to SQL Applicants must more »

CP Automation Ltd have an exciting opportunity for two Technical Support Engineer Apprentices to join their team in Bedford. The successful applicants will be working alongside a team of experienced and highly trained engineers, who provide customers with both in-house and on-site product servicing. Role … rapidly identify faults and component failures, providing you with excellent learning scenarios throughout your apprenticeship. CP Automation Ltd in Bedford are looking for two Technical Support Engineer Apprentices to join their team. During your role, you will be trained and expected to complete a number of tasks … including: Develop and review quotes for potential sales to ensure products meet customer needs. Respond to customer requests for technical information regarding company products and their application, acting as the technical expert for the product. Provide assistance to the sales team and application engineers to address and resolve more »

Company Overview Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting and going above and beyond for customers … diverse working environment Tailored career development plan Position Overview… You will join a team of passionate trouble-shooters who love to take on complex technical issues, share knowledge with peers and go above and beyond for customers! Our client's customer base has a wide range of technical ability and you will be responsible for solving escalated technical issues from our associate team and taking on some of our most complex and tricky technical cases. There is no technical ceiling on this position as you will deal with a variety technical cases, facing more »

A global specialist (re)insurance broker are looking for an experienced Application Support Engineer to join their IT team, and take ownership of their managed and in-house application portfolio. This is a permanent role with hybrid working arrangements - requiring 3 days per week in their Dublin office. … you'll be encouraged to get involved with emerging technologies, including AI streams and rolling out Co-pilot. Day-to-day, you'll provide technical application support to business functions within the organisation, and external providers as required. It's a wide-ranging role, where you'll get … involved with everything from networking to 1st line support through to 3rd line work too - ultimately ensuring that applications run smoothly, that end users understand how to use them effectively, and that proactive suggestions for improvements are made. This is a really unique opportunity for an Application Support more »

Join a dynamic team at a leading global semiconductor manufacturer who specialises in wireless, networking, and industrial solutions. We're seeking a skilled Technical Support Engineer to join the team in Cork (hybrid working). This Technical Support Engineer role offers a salary of … up to €90,000 along with significant stock options and comprehensive benefits. As a Technical Support Engineer, you'll thrive in a challenging Networking and Security environment, where you'll play a key role in resolving customer technical issues and supporting the team and operations. With … team that combines the stability of an established company with the energy of a startup culture. Requirements: 7+ years of experience working in a Support/Technical Assistance Centre Proficiency in TCP/IP stack, QoS, L4-L7 proxy devices, HTTP, VoIP, and/or related applications such more »

Network Engineer (Telecoms) Liverpool (Office-based) £40,000 to £50,000 DOE Are you a Telecoms engineer who is looking to develop your skills and work in a role that offers progression to Senior & Management positions? On offer is an excellent opportunity for a Network Engineer with … world, they are now looking to grow their UK team and have ambitious growth plans in place. In this role you will provide remote support to field engineers on their installations and liaise with customers to resolve their technical issues. You will also play an important role in … IP network design & troubleshooting and carry out repair & maintenance duties. You will also provide support on software upgrades. The ideal candidate will have experience carrying out technical support duties in a Telecoms role. They will have knowledge of the products of leading Telecoms companies, such as Nokia more »

Technical Support Engineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking Technical Support Engineer Duties for this … position will include :- Providing technical support/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual more »

The Onsite Technical Support Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word … processing, electronic mail, and operating systems. Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure as requested. Able to troubleshoot mobile devices (setup … +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technical support experience. Financial services industry and MSP experience preferred. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Windows Server, MS more »

Senior Technical Support Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »

1st Line Support Engineer - Education Managed IT Support Are you passionate about leveraging technology to empower organizations and improve their operational efficiency? Do you thrive in a fast-paced environment where collaboration and innovation are key? If so, we want you to join our client's team … With a team of over 150 experienced staff across multiple locations, they specialise in providing the best guidance, the best technology, and the best support to help organizations achieve their goals. From cloud services to IT infrastructure support and hosted collaboration solutions, they offer end-to-end independent … technology consultancy services. About the Role: As an Onsite Engineer, the selected candidate will be representing our client's organisation, supporting our education partner on-site as part of our Education managed IT support provisioning. This role is ideal for individuals with experience in IT support within more »

to clients, ensuring their problems are dealt with efficiently, maintaining contact and keeping clients informed of progress. • To provide 1st and 2nd line helpdesk support to customers for hardware, software, audio-visual, and telephone equipment. • In addition, they may be called upon to do other duties as demand occurs. more »

Join Growing Team as a 1st/2nd Line Support Engineer! ?? Are you passionate about technology, customer service, and being part of a dynamic team? Were thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has recently … have expanded their capabilities, leveraging expertise as a Microsoft Partner and MSP. Now, as an independent business poised for even greater growth. Tech Leadership : Technical Director brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd … Line Support Engineer, youll play a pivotal role in their customer-centric approach. Heres what youll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive more »

Technical Support Engineer Technical Support Engineer required for a global leader of HVAC solutions. This is an exciting role that will lead to Technical Support Manager, Technical Manager, Technical Sales or similar within the business. This is suitable for a … Mechanical Engineer with knowledge of commercial or industrial heating systems Package: Salary £30,000 to £50,000 depending on experience Hybrid working 33 days holiday Private health insurance Enhanced private pension Responsibilities: Provide technical support to customers via phone, email, or in-person, addressing inquiries and troubleshooting … issues Diagnose and resolve technical problems with heating systems and associated equipment Offer expert guidance on product installation, maintenance, and operation to clients and team members Work closely with the engineering and sales teams to support customer needs and deliver solutions Maintain accurate records of customer interactions and more »

Azure DevOps Engineer (Technical Support) We are actively seeking an Azure DevOps Engineer with a focus on Technical Customer support and experience in Microsoft Azure, AI and Programming Languages. This role offers the chance to work with a passionate and forward-thinking team, supporting … enterprise customers to ensure the successful implementation of their future AI and IoT initiatives. In a Technical Support (Customer Success) team, they work with customers on troubleshooting, debugging and solving complex problems for customers. Experience: Troubleshooting and Debugging Customer Support/Customer Success Technical Support Technical Experience: Microsoft Azure Experience Experience with scripting languages such as PowerShell or Python, and a strong understanding of AI/ML libraries and framework. Artificial Intelligence C# Kubernetes SQL Contract Details: PAYE Contract – Negotiable Rates 18 Month Contract Remote – UK Based It’s an amazing opportunity to more »

Technical Support Engineer – Belfast We are on the lookout for a Technical Support Engineer to join a Global Tech Organisations in their Customer Success Team to work alongside their Technical Experts to support clients and offer an amazing experience. Technical experience … is focused around Sharepoint , Teams or O365. This teams focused is offering excellent customer service . Experience: Technical Customer Experience SharePoint Microsoft Teams External Customer Facing Experience Time Management - Able to handle backlog. Contract Details: PAYE Contract 18 Months Contract Hybrid Working Please apply for immediate consideration. more »

Technical Support Engineer Our IT systems are an essential supporting service for the wider business that the Head of IT is responsible for delivering with the support of the IT Systems Engineer, IT Network Administrator and Dynamics Analyst. Core services are being moved to Microsoft … Digital Transformation implementing Microsoft Dynamics. This role is highly visible across all internal areas of the business, as well as interacting with external parties. Support the delivery of effective day to day operational IT and communications services across the organisation. Key Accountabilities Day to day fault analysis and troubleshooting … new hardware Network patching Determining requirements for joiners and completing the full new user set up, including user induction. Closing down leaver accounts Providing technical support to ESPUG staff in the use of their computers, mobile devices and installed software Logging and responding to IT support requests more »

A global quantitative and systematic investment manager is seeking a Level 1 Technical Support specialist to join its team. The role involves managing technical issues and requests related to data systems, serving as the initial point of contact for internal users. Responsibilities include: Receiving and logging tickets … to established procedures Monitoring ticket progress and ensuring timely resolution to maintain user satisfaction Participating in updating internal knowledge bases and documentation Gradually increasing technical and operational knowledge for more independent issue management Collaborating with research and trading teams to understand data needs and technical challenges Qualifications: Rigorous … and organised work approach Excellent written and oral communication skills Prior experience in technical support preferred Basic knowledge of ticket management systems Jira Ability to work effectively within a multidisciplinary team Interest in the financial sector and willingness to learn industry-specific technical concepts preferred more »

ATS is currently seeking a suitable candidate to support Industrial IT solutions delivered to a lead UK manufacturer . You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our … SLA & SMA obligations are always met and delivered to the highest standards. As a site support engineer, you will become an integral part of our customer’s daily site operations , where you will act as a first point of contact for IT issues , and you’ll work closely … with other manufacturing teams and individuals to drive incident resolution forward. To support this, engineers will be expected to demonstrate the ability to approach, understand and resolve complex technical issues (3rd line) alone or as part of a multi vendor team. The role will also require inclusion into more »

I am looking for a Technical Support Engineer who will be essential in ensuring that the company operates in the correct manner with future progression into more senior roles available for the right candidate. My client is a well-established telecommunications company based in the Gloucestershire area … and deal with markets such as Military, Government, Transport and Utilities and are looking to add a Technical Support Engineer to enhance an already strong and capable team. Based in Gloucestershire £33,000-£44,000 basic salary dependant on experience 20 days plus bank holidays and birthday more »