2 Technical Support Specialist Jobs in the South East with Remote Work Options

Our client are seeking a dedicated and motivated technical support specialist to join their expanding team based in Fareham. The technical support specialist will play a central role in supporting all departments with various technical aspects of their organisation . This is an … or understand code (HTML or XML) would be highly desirable. This role is on-site in Fareham with Fridays working from home. Key responsibilities: Technical Issues First point of contact for technical issues for internal and external. Initial testing, reproducing and validating. Communicate with the CTO about issues … and create tickets in Jira for the development team to work on. Liaising with the support team on Jira tickets, work progress, prioritisation of tickets. QA Testing of resolved issues and managing their release to production. Responding to incoming queries from clients or members of the public by email more »

JOIN A COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE! Position: Technical Support Department/Group: Commercial Reporting to: Head of Digital & E-commerce Location: Crownhill, Milton Keynes/Hybrid Working (Flexible is who we are but we would expect this person to travel … a strong, supportive culture and is dedicated to its customers, retail partners, and people who are at the heart of our business. As a Technical Support team member, your primary role entails collaborating with clients to seamlessly integrate finance modules onto their webstores. Your expertise will shine as … history. and forward action plans if not resolved. Configure and maintain clients’ accounts on our primary system. To be successful in the role of Technical Support we require the following skills and experience: Experience in a software support role within a 2nd line support ticket environment. more »