and reporting faults within the software. Collaborating closely with Developers. Re-running software to ensure proper functionality. Skills Required: Essential experience with Windows, Windows Server, TerminalServer, and SQL. Office-based role requiring a suitable qualification in an IT-related subject or relevant industry experience. Experience with … in a software support role is essential. Experience in an Industrial/Manufacturing environment is desirable. Good working knowledge of Windows platforms including Windows Server and Terminal Server. Desirable experience with CAD/CAM application software. Friendly demeanor and a problem-solving mindset are critical for success. Benefits more »
engineers and support staff. On Call: There is an expectation to be on call once a month. Your previous experience: Microsoft Windows desktop and server configuration and support experience Microsoft Exchange On Prem and Online configuration and support experience Terminalserver environment configuration and support experience (Citrix … NAT) Good understanding of DNS Router configuration and support experience (Cisco, HP, Draytek) Firewall configuration and support experience (Watchguard, SonicWALL) HP ProLiant & Dell PowerEdge Server Hardware support experience VMware & Hyper V support experience (VCP an advantage) Storage technologies (NAS, NetApps, Synology) Strong understanding of Office 365 Strong understanding of more »
to troubleshooting Make recommendations to clients for system improvements and upgrades Fulfil other duties in line with business needs Required skills: Proficiency in Windows Server 2003-2022 and Windows Desktop XP-12 Familiarity with Hosted Desktop and Cloud computing Experience with Terminalserver farm setups Office more »
installing operating systems, managing general software, addressing virus-infected machines, and implementing malware protection software. Knowledge of virtualization technologies (VMWare, HyperV). Familiarity with terminalserver environments, preferably RDS. Understanding of Microsoft Exchange. Capability to investigate issue and seek resolutions utilising online resources. Capability to make informed decisions more »