of work. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring Phones, emails, Microsoft Team chat for any incoming incidents * Management of Win-10 devices (MMD - Microsoft Managed Devices) * Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system. * Antivirus Management (Defender/McAfee) * Device movement from one desk to another as per requirement/project requirement. * Unpacking and Repackaging of Laptop/Desktop Delivery and putting shipping label for delivery at users desk … documentation, reporting and manuals * Building & deploying workstations (Laptops/Desktops) with the standard approved image * Providing Tech-Bar support for users queries/technical resolution. * Hardware Asset and CDM Management * IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. * Managing the IT kit retirement and moving the device to disposal area. * Printers - providing primary More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
La Fosse
tools. Strong background in AV hardware setup and support – including displays, cameras, microphones, and conferencing tools. Comfortable working with employees of all levels, including execs. Great troubleshooting, communication, and timemanagement skills. Familiarity with ServiceNow or similar ticketing systems (a bonus, not required). Strong customer service mindset and a problem-solving attitude. Apply now to help shape More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
EA First
ideally SAP) experience. You'll be confident using Excel and be an efficient organiser who is detail focused. Multi-tasking will be a strength and you'll have great timemanagement expertise! Desirable experience includes: Sales/commercial operations A legal understanding of contracts Knowledge of shipping, logistics and incoterms This is a great opportunity where you'll … the chance to work with cutting-edge tech in a global, collaborative start-up. Location: Cambridge (Hybrid working - 3 days per week in the office) Hours: Monday-Friday - Full time Salary: Competitive salary Duration: 12-14 months fixed term contract EA First Ltd are acting as an Employment Agency for this fixed term contract vacancy. More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Interaction - Peterborough
PCs, laptops, printers, and POS equipment Ability to work independently and problem-solve effectively Previous workshop environment experience essential Strong attention to detail and proactive attitude Good communication and timemanagement skills Why Join? Supportive, collaborative team environment Opportunities for training and career development Long-term role with potential to go permanent Work for a respected leader in More ❯
PCs, laptops, printers, and POS equipment Ability to work independently and problem-solve effectively Previous workshop environment experience essential Strong attention to detail and proactive attitude Good communication and timemanagement skills Why Join? Supportive, collaborative team environment Opportunities for training and career development Long-term role with potential to go permanent Work for a respected leader in More ❯
Huntingdon, Great Stukeley, Cambridgeshire, United Kingdom
Interaction Recruitment
PCs, laptops, printers, and POS equipment Ability to work independently and problem-solve effectively Previous workshop environment experience essential Strong attention to detail and proactive attitude Good communication and timemanagement skills Why Join? Supportive, collaborative team environment Opportunities for training and career development Long-term role with potential to go permanent Work for a respected leader in More ❯