IT Repair Technician
Portsmouth, Hampshire, Hilsea, United Kingdom
ARM
stock, liaising with vendors for induced damages and quote generation. Imaging laptops to fulfil customer requirements and managing warranty claims. Responsibilities: Builds Repairs Lifecycle management Logistics Stock management ServiceNow management Experience & Skills: Experience of providing excellent customer service Troubleshooting experience Experience using ITSM tools such as ServiceNow …/Remedy would be desirable Exposure to management of ticket queues and resolution ServiceNow An excellent troubleshooting mentality with the ability to visualise a problem or situation and think abstractly to solve it Disciplined prioritisation, time management and scheduling abilities to complete tasks Professional/flexible approach … Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including more »
Employment Type: Permanent
Salary: £24000 - £25000/annum
Posted: