2 Permanent Use Case Jobs in Birmingham with Remote Work Options

resource allocation. Managing project risks, issues, and changes, escalating critical issues when required. Capture business requirements and maintain project documentation including; requirements documentation, use cases, test plans, and training materials. What are they looking for in you? High-level knowledge of the ServiceNow platform. Confidently discuss platform capabilities more »

the company, and our client strives to always offer the highest levels of customer service. Essential Functions Analysing users' stories and/or use cases/requirements for validity and feasibility. Collaborate closely with other team members and departments. Create and design testing plans/procedures to evaluate … the manager and schedule. Key Performance Outcomes Take responsibility for own learning and development, managing time appropriately to build knowledge of product and use, requesting any training requirements. Meeting internal and customer service levels. To work collaboratively within the Team by supporting colleagues giving advice and assistance where more »