support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting … learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. more »
and processes. Assist in the identification of suitable solutions to meet identified business requirements. Assist in delivery of agreed business changes by participating in UserAcceptanceTesting and facilitating change requests during delivery of change. Role & Responsibilities in projects, working with business areas to define and document more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Centrica
DTS and third-party offshore teams to manage and prioritise product backlog according to agile methodology Responsible for conducting low level design, Quality Assurance, UserAcceptanceTesting and Data Validation across data development activities Manage and maintain data dictionary for the customer analytics warehouse. Specify changes and more »
all services and necessary devices are available to employees at all times Manage and maintain ISO 27017 and Cyber Essentials accreditation, and related PEN testing with particular attention to data security, access and cyber security Ensure that Virtual Machine capacities are optimally scaled Operate an effective backup and recovery … far as practicable to achieve a single schema multi-tenant solution Work closely with the Development team to release tested applications and services to UAT and production environments with minimal user impact. This will be for cloud and on-prem environments. Operate 2nd line support for UK, Europe and more »
all services and necessary devices are available to employees at all times Manage and maintain ISO 27017 and Cyber Essentials accreditation, and related PEN testing with particular attention to data security, access and cyber security Ensure that Virtual Machine capacities are optimally scaled Operate an effective backup and recovery … far as practicable to achieve a single schema multi-tenant solution Work closely with the Development team to release tested applications and services to UAT and production environments with minimal user impact. This will be for cloud and on-prem environments. Operate 2nd line support for UK, Europe and more »
all services and necessary devices are available to employees at all times Manage and maintain ISO 27017 and Cyber Essentials accreditation, and related PEN testing with particular attention to data security, access and cyber security Ensure that Virtual Machine capacities are optimally scaled Operate an effective backup and recovery … far as practicable to achieve a single schema multi-tenant solution Work closely with the Development team to release tested applications and services to UAT and production environments with minimal user impact. This will be for cloud and on-prem environments. Operate 2nd line support for UK, Europe and more »