Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
DVSA
The Job Job summary Are you an energetic individual who is self-motivated and excels in interpersonal interactions? In the capacity of Innovation and UserExperienceManager, you will oversee both the User Services UserExperience Program and the Information Technology Service Management … ITSM) function. Your duties will include managing the Technology Services UserExperience Program and collaborating with process owners to enhance the overall user experience. Additionally, you will be tasked with identifying and implementing innovative solutions within user support services to improve and automate interactions. You will … also assist the Head of User Services in managing contracts and owning the product for the ITSM platform and service experience tool, ensuring its continuous development and enhancement to deliver cost-effective results for the organisation. Your oversight will extend to substantial, intricate projects and solutions as part more »
South East London, London, United Kingdom Hybrid / WFH Options
Royal British Legion Trading Ltd
Are you passionate about creating exceptional user experiences? We're seeking a talented UserExperienceManager to join us at our HQ, Haig House, Southwark, in a hybrid role that blends remote and office work. Come and be part of the leading Armed Forces charity … you'll bring your expertise in human-centered design to shape and iterate experiences, collaborating with internal and external stakeholders to drive our customer experience vision forward. You'll lead the design strategy for all our digital applications, ensuring they deliver value-driven outcomes that resonate with our diverse … customer base. Your responsibilities will span from understanding user needs and developing personas to prototyping, user-testing, and championing accessibility and inclusive design principles. You'll have the opportunity to unleash your creativity by conceptualising innovative ideas to bring our brand to life in the digital space. Reporting more »
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
DVSA
The Job Job summary Are you an energetic individual who is self-motivated and excels in interpersonal interactions? In the capacity of Innovation and UserExperienceManager, you will oversee both the User Services UserExperience Program and the Information Technology Service Management … ITSM) function. Your duties will include managing the Technology Services UserExperience Program and collaborating with process owners to enhance the overall user experience. Additionally, you will be tasked with identifying and implementing innovative solutions within user support services to improve and automate interactions. You will … also assist the Head of User Services in managing contracts and owning the product for the ITSM platform and service experience tool, ensuring its continuous development and enhancement to deliver cost-effective results for the organisation. Your oversight will extend to substantial, intricate projects and solutions as part more »
Digital & UserExperienceManager (Welsh & English Speaking) The Opportunity Adnodd is a new company created by Welsh Government to secure easy access for all learners and teachers to innovative, high-quality, and bilingual resources that will enrich their experience of the Curriculum for Wales. Adnodd … landscape to commission and quality assure the education resources that will help learners to succeed. Yolk Recruitment is supporting Adnodd to recruit a Digital & UserExperienceManager to lead the development and delivery of strategies, plans, and partnerships to enhance the accessibility and effectiveness of digital … us in our mission to create a legacy of rich, inclusive learning experiences that support and inspire educators and learners alike. The Digital and UserExperienceManager will play a crucial role in ensuring that learners and practitioners in Wales have fair and easy access to more »
Swansea, Wales, United Kingdom Hybrid / WFH Options
DVSA
The Job Job summary Are you an energetic individual who is self-motivated and excels in interpersonal interactions? In the capacity of Innovation and UserExperienceManager, you will oversee both the User Services UserExperience Program and the Information Technology Service Management … ITSM) function. Your duties will include managing the Technology Services UserExperience Program and collaborating with process owners to enhance the overall user experience. Additionally, you will be tasked with identifying and implementing innovative solutions within user support services to improve and automate interactions. You will … also assist the Head of User Services in managing contracts and owning the product for the ITSM platform and service experience tool, ensuring its continuous development and enhancement to deliver cost-effective results for the organisation. Your oversight will extend to substantial, intricate projects and solutions as part more »
The Job Job summary Are you an energetic individual who is self-motivated and excels in interpersonal interactions? In the capacity of Innovation and UserExperienceManager, you will oversee both the User Services UserExperience Program and the Information Technology Service Management more »
p Are you an energetic individual who is self-motivated and excels in interpersonal interactions?/p p In the capacity of Innovation and UserExperienceManager, you will oversee both the User Services UserExperience Program and the Information Technology Service Management more »