such as ITIL Foundation, intermediate Microsoft or CISCO qualification (e.g., in progress or attained certifications like CCNA, Microsoft Teams Administrator Associate, Azure Administrator Associate, VMWare). Exceptional customer service and communication skills. Minimum of 2 years of experience in 2nd line helpdesk support, including troubleshooting and problem resolution. Decent level … and repair. Intermediate proficiency in installing operating systems, managing general software, addressing virus-infected machines, and implementing malware protection software. Knowledge of virtualization technologies (VMWare, HyperV). Familiarity with terminal server environments, preferably RDS. Understanding of Microsoft Exchange. Capability to investigate issue and seek resolutions utilising online resources. Capability to more »
technology areas; O365; An ability to work to tight deadlines and manage priorities; A minimum of 2 years working within a dedicated IT department; VMware; management, and deployment of Virtual Machines; Automated Patch management via WSUS and third-party tools; End user support ie. Windows 10/Windows 11, VPN … and concise proposals; Strong time management and coordination skills; Ability to work to tight deadlines; Up to date knowledge of technologies. Qualifications Microsoft, Cisco, VMware & Veeam certifications (desirable but not required) Additional Information Additional Information: Must have the right to live and work in the UK; Due to our location more »
On-Site The Person: *LAN/WAN experience *Networking/Routing/Firewall experience *Experience with Microsoft OS and Azure *Virtualistation experience, such as; VMware or Hyper-V *Must have a full UK Driving License Reference Number: BBBH214643 To apply for this role or to be considered for further roles more »
