part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the more »
and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA … Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers, switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP more »
and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA … Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers, switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP more »
UK sites, engaging company or service provider support where necessary Deploy, manage and support on-premise Windows and Linux servers within a Nutanix/VMware environment, addressing performance issues in a timely manner Ensure data backups, via HYCU & Veritas, are completed in accordance with company SOPs Telephony Administer and … encompassing service delivery tools e.g. Jira (or similar), Active Directory, Operating systems - Windows 10/11/Server (to 2022), Mac OS, Apple iOS, VMware, network storage, PC/Mac, Outlook/Exchange, Office 365 including SharePoint, Cisco UCaaS including Contact Centre (or similar), networking, TCP/IP, LAN … and 5 years’ relevant management experience Relevant IT certifications: Microsoft, ITIL PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Work is performed in a designated professional office workstation and environment. Extensive use of office equipment to include computer, monitor, and other business related machines and software. Full driving license/car as more »
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
MASS Consultants
to Server 2019); Understanding of HP Enterprise Data Centre and Storage (Synergy and 3PAR); Understanding of the Installation, configuration, management and troubleshooting of the VMware product set (ESXi, vSphere and Workstation); Experience of UNIX and/or Linux operating systems and configuration; Understanding of Project Management artefacts, process more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Rullion
to the execution of the companies IT Strategy. Responsibilities Overview Operations Second level support for all client desktop computing issues (PC Hardware, Windows, LINUX, VMware) Administration of Windows File and Print Servers and Linux based servers. Consultative services to highly technical customer base, advising on IT technology and methodology … Desktop: Build, Optimisation, fault diagnosis, Security, virtualisation, VPN, Administration, Scripting. Windows Server OS: Install, config, optimization, clustering & high availability, AD, GPO, monitoring, backup. Virtualisation: Workstation Virtualisation. IT Process: ITIL; Service, Change, Asset, Contract & Release Management The responsibilities bulleted above require a high level of competence in multiple disciplines, coupled more »
/architectures is essential, along with a drive towards security and efficiency. Deep knowledge in the following is essential: · Microsoft Systems at Enterprise and Workstation Levels · Virtualisation Technologies, especially VMware · Network infrastructure at LAN, WAN and Multi-Site Internet/Intranet levels. · Security of Connected Services, Cloud Based more »
IT Platforms are security hardened to latest best practice and review planned changes that impact security. Carry out installations and configurations of end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products. Conduct updates of STA documents and knowledge base to ensure that any … Working knowledge of security systems and platforms, minimum Security + cert. Working towards CISSP certification WAN/LAN/Networking skill sets Microsoft/VMWare/Cloud technologies Familiarity with ISO 27001 and Cyber Essentials Firewall and network security configuration AV, Patch Management, Endpoint Protection and EDR technologies Understanding more »
