self-service requests; document, prioritise, assign, track and respond to incidents and requests in a timely manner. Ownership of Desktop equipment (Laptops and peripherals), VideoConferencing, Audio Visual and Telephony issues in regional sites either through active engagement with third party vendors or by travelling when required. Escalating … Knowledge & Skills Demonstrate very good expertise in current server and desktop operating systems, wide-area and local-area networking, the Internet and telephony and videoconferencing communications i.e. Microsoft Teams/O365. Mobile and Laptop device management including In tune. Cisco routers and switches would be an advantage more »
Suitable candidates will be available for a quick start and have customer facing, corporate experience providing technical support involving all aspects of audio visual, videoconferencing, displays and presentations. Our contract/freelance roles would suit a seasoned freelancer looking for additional days/weeks work, or alternatively … Installation Engineer Experience: Installation of AV systems: Expertly installing and integrating a diverse range of AV/IT systems, including broadcast systems, displays, signage, videoconferencing solutions, audio setups, control systems. Interpretation of written directives including schematic diagrams, M&E drawings and cable structures. Completion of first fix more »
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Ashdown Group
of VPN/Citrix Troubleshooting PCs/Laptops/vShpere/MFD’s/Screens/AntiVirus software/Edge&Chrome support Audio support: VideoConferencing/Teams meetings/Webex Laptop/Desktop builds and MFD support Exposure of Bloomberg/Reuters desirable This is a site more »
throughout the building that is in service. Skills Required: Experience with audio-visual related systems (1-3 years of AV support preferred) Experience with videoconferencing, unified communications, and collaboration platforms Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV … of IPTV systems AMX control Audio - Biamp Tesira server. Yamaha LS9-16 audio desk. Audio in includes Biamp ceiling mics, AKG handhelds and lapels. Video - projectors, NEC displays, DGX video switch Cisco VC codec for hybrid/virtual events connected to Zoom Meeting Experience in a field related more »
i.e. PC build and configuration, Application software, SCCM, Printing) Liaise, coordinate and monitor the escalation to 3rd level support groups. Provide primary support to videoconferencing environment. Perform daily checks of office printer environment, logging tickets and escalating to 3rd level resolver groups when exceptions are identified. Perform more »
duration of contract The role Principally responsible for VIP support of the Executive Leadership Team - managing all IT/communication equipment related issues, including video conference set up and management. Working with other teams to resolve issues and ensuring communication of progress to the ELT. Ensuring IT/Communication more »