platforms, as well as Active Directory, DNS, and DHCP. Conduct security patching across the infrastructure, adhering to vendor best practices. Manage and uphold the virtualdesktop infrastructure, specifically Citrix Application and Desktop presentation. Benefits Hybrid 25 days annual leave, plus all UK bank holidays Bereavement Leave Pension more »
and Microsoft Office applications. - Knowledge of Backup and Restore processes. - IT Operating Model change experience. - Experience in dealing with customers, providing telephone and remote virtualdesktop support. - Service performance measurement and reporting skills. - Experience in communicating effectively and working as part of a team. - Good business communication skills. more »
and Microsoft Office applications. - Knowledge of Backup and Restore processes. - IT Operating Model change experience. - Experience in dealing with customers, providing telephone and remote virtualdesktop support. - Service performance measurement and reporting skills. - Experience in communicating effectively and working as part of a team. - Good business communication skills. more »
IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtualdesktop support Service performance measurement and reporting skills Experience of communicating effectively and work as part of the team Experience of the following more »