quickly -Excellent communication skills, both in terms of accuracy and clarity -Self-motivated, with the ability to work in a high pressure, deadline-driven virtual environment The role will be on a hybrid basis with 2-3 days in the London office and 2-3 days remote. more »
a plus Broad knowledge and experience with performance tradeoffs for common hardware and technology decisions Strong architectural design skills Strong programming skills in Python, virtual environment technologies (Conda, Docker, etc.), and devops Strong project management skills, i.e. the ability to manage multiple tasks and deadlines in a fast-paced more »
Working as part of the infrastructure Team, ensuring the delivery of day-to-day support to users, servers, network, applications, laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket escalations from 1st & 2nd line queues Contribute to the maintenance … manage multiple tasks 2+ Years’ experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong Microsoft product support skills Networking Skills Cloud System management Desirable: MSP background more »
Working as part of the infrastructure Team, ensuring the delivery of day-to-day support to users, servers, network, applications, laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket escalations from 1st & 2nd line queues Contribute to the maintenance … manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong Microsoft product support skills Networking Skills Cloud System management Desirable: MSP background more »
architects with requirements analysis and project definition • Developing embedded code for radio system applications and building networked sensor systems • Expanding our web-based simulation environments and remote user interface software • Conducting software-hardware integration testing and contributing to the team’s DevOps best practice. We would be keen for … development including bash and shell scripting It would also be great if you had some experience with any of the following: • AWS or Proxmox Virtual Environment deployment and administration • TCP/IP networking; including DNS routing, VPN, and firewall configuration • Continuous integration & delivery (CI/CD) tools such as more »
insight into new methods to detect and resolve them including contributing to a knowledge-based 'library.' Troubleshoot problems and issues with customer networks and virtual environment. Align with the CTO, VP of Product Mgmt, Engineering, Professional Services, Sales and Marketing to understand the market trends and implement programs to … understanding of network protocols (TCP/IP) required. Experience using Splunk or other SIEMs preferred. Experience of infrastructure design and management in mission critical environments preferred. Understanding of Virtual Infrastructure preferred Juniper experience would be additionally desirable. JNCIA, CISSP, CISA, GIAC or network specific certifications preferred. Effective communication more »
insight into new methods to detect and resolve them including contributing to a knowledge-based 'library.' Troubleshoot problems and issues with customer networks and virtual environment. Align with the CTO, VP of Product Mgmt, Engineering, Professional Services, Sales and Marketing to understand the market trends and implement programs to … understanding of network protocols (TCP/IP) required. Experience using Splunk or other SIEMs preferred. Experience of infrastructure design and management in mission critical environments preferred. Understanding of Virtual Infrastructure preferred Juniper experience would be additionally desirable. JNCIA, CISSP, CISA, GIAC or network specific certifications preferred. Effective communication more »
a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an … external training for personal and career development. Key Responsibilities: Manage helpdesk resolutions efficiently at 3rd Line level Install, configure, and troubleshoot infrastructure hardware and virtual environments. Threat detection and prevention Continuously monitor and optimize system performance and security. Develop and update technical documentation. Contribute to project planning and implementation. more »
of 11 AM's, this role offers the flexibility to work from anywhere, with occasional face-to-face training at the UK HQ and virtual team socials. Key Responsibilities: Client Relationship Management: Serve as the primary point of contact for allocated enterprise clients (10-30 max), fostering strong, trust … delivering exceptional client experiences. Self-motivated and results-oriented, with a passion for driving client success and satisfaction. Experience working in a remote or virtual environment is a plus. Knowledge/Experience of the b2b eLearning/training ecosystem Ready to take the next step in your career with more »
maintains strategic relatinships with partners to enhance program outcomes and opportunities. Efficient System Utilization: Ensures effective utilizatin of the organization's learner management and virtual delivery systems to optimize program delivery. Quality Assurance and Intervention: Supprts quality assurance intervention mechanisms as needed to uphold program standards and effectiveness. Training … Ensures delivery f quality training and assessment in compliance with awarding body and organizational standards, whether in-center, on customer premises, or in a virtual environment. Learner Progress Monitoring: Ensures learners prgress according to their programs and individual starting points, with appropriate support and guidance provided. Target Setting and more »
