Huddersfield, Yorkshire, United Kingdom Hybrid / WFH Options
Big Red Recruitment Midlands Ltd
stakeholder teams such as IT support. Essential skills/qualifications: Subject matter expert in the Enterprise Telecomms/UC space Designing, configuring, and troubleshooting VoIP systems Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and practical support for VoIP and IPT issues. more »
to ensure high service levels. Systems & Facilities: Mixed Microsoft and Apple domain ~800 HP laptops and MacBooks, 150 desktops, 130 iMacs, 50 servers Cisco VOIP phone system Classrooms with interactive whiteboards, data projectors, and audio systems HP switches throughout LAN infrastructure Microsoft Windows 2008 R2, Office, Exchange and SharePoint more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Run-Time Group Ltd
Dell/Microsoft laptops, Desktops and Printers SCCM/SNOW Active Directory Build, configuration and deployment of automated builds (Windows and IOS) Powershell Citadel (VOIP) Creation of technical documentation & knowledge articles. more »
mobiles, and tablets 1st Line support and maintenance of the Active Directory and Office 365 account and email administration Windows 10 (mostly notebook) Mobile & VOIP telephony support Learn and provide general 1st Line support across all our technologies, systems, and applications, eg JIRA, Sage200, Confluence, Salesforce, etc Gigaclear is a more »
Developed Vetting clearance. * Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions * Comprehensive knowledge and more »
architecture, design, and implementation, with a focus on contact center technologies. In-depth knowledge of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM). Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. Strong understanding of cloud more »
Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and more »
