1 to 2 of 2 WFM Jobs in the North East

Reporting Metric reporting at interval, with daily summary reports and weekly exec level summaries Schedule Optimization Provide analytical and strategy support to business and WFM individuals. Ensure completeness of deliverables as required and document results and present findings to management. Workforce Planning for Short term and long term Scheduling resources … policies while optimizing schedules. Collaborating with various stakeholders to address scheduling conflicts and operational challenges. Adapting to evolving business needs and technological advancements in workforce management software. Monitor Operations agent and/or agent group adherence, correcting any "out-of-compliance" situations. Identify opportunities to improve staff balancing and overall more »

Field Scheduling Specialist (Workforce Management) Newcastle, NE12 8BU Full-time Salary: Starting at £23,000 increasing to £25,000 with role progression plus performance-based bonus Working hours: 37.5 hours per week, Monday to Friday Shift pattern: 7.5 hour shiftsbetween 8am to 7pm. One Saturday per month with Monday off … to take the initiative and set priorities. Ability to manage different tasks at the same time. Tech savvy and a quick learner Experience using workforce management programs such as Oracle Field Service Cloud (previously TOA) highly preferable Benefits Package: At Verisure, we value our team members and offer a comprehensive more »