Contact Centre Solution Architect
England, United Kingdom
Experis
and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry more »
Employment Type: Contract
Rate: £600 - £650/day Umbrella
Posted: