26 to 50 of 54 Permanent WFM Jobs in the UK

RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk, compliance, and workforce management tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and ensure patient more »

with a leading retail business to recruit for a Dayforce Consultant on a 6 month contract. Role Responsibilities: Provide training on Dayforce Implement Payroll, WFM and HR functions Skills & Experience Required: Ceridian/Dayforce experience in the retail/logistics sector If you would like to hear more about this more »

analysing various reports. These reports will cover areas such as customer contact, resource and performance metrics including service level agreements (SLAs) and workforce management (WFM). You will have the opportunity to analyse and evaluate detailed operational data sets, then transform them into informative overviews for the end user. The … day of employment. Preferred Skills, Qualifications and Experience: Proven experience in data analysis, preferably in a customer service or contact centre environment. Knowledge in WFM and Customer Relationship Management (CRM). Advanced competence in using Microsoft Office applications including Excel, Word and PowerPoint. Self-motivation and ability to use your more »

Fieldglass Architect 5-8 years experience 6 Months London IR35 Status - Inside SAP Fieldglass Solutions Architect to help design an extended Workforce Management Process and Systems Strategy. . A solutions architect should be well-versed in complex business models, large enterprise deployment scenarios, and is 100% focused on solving customer more »

of People Ops/TUPE & Change Specialists across the UK and Ireland. Stakeholder Engagement : Collaborate with key departments, including HR, Operational Delivery, Recruitment, Training, Workforce Management, and Payroll. Adaptability : Thrive in a fast-paced customer-centric environment, multitasking effectively and meeting tight deadlines. Outcome-Focused : Maintain a strong focus on more »

of People Ops/TUPE & Change Specialists across the UK and Ireland. Stakeholder Engagement : Collaborate with key departments, including HR, Operational Delivery, Recruitment, Training, Workforce Management, and Payroll. Adaptability : Thrive in a fast-paced customer-centric environment, multitasking effectively and meeting tight deadlines. Outcome-Focused : Maintain a strong focus on more »

of People Ops/TUPE & Change Specialists across the UK and Ireland. Stakeholder Engagement : Collaborate with key departments, including HR, Operational Delivery, Recruitment, Training, Workforce Management, and Payroll. Adaptability : Thrive in a fast-paced customer-centric environment, multitasking effectively and meeting tight deadlines. Outcome-Focused : Maintain a strong focus on more »

of People Ops/TUPE & Change Specialists across the UK and Ireland. Stakeholder Engagement : Collaborate with key departments, including HR, Operational Delivery, Recruitment, Training, Workforce Management, and Payroll. Adaptability : Thrive in a fast-paced customer-centric environment, multitasking effectively and meeting tight deadlines. Outcome-Focused : Maintain a strong focus on more »

partnered with a Global business seeking an HRIS Project Manager to manage their Dayforce implementation. To be successful, candidates must have Dayforce experience (across WFM, Core HR and Payroll) and be an experienced HRIS Project Manager. You'll be responsible for: Supporting the implementation of Dayforce HRIS. Integrating the system more »

to drive impactful decisions. Key Responsibilities: Monitor real-time performance metrics and analyse trends to identify opportunities for improvement in efficiency and adherence. Utilize workforce management tools to forecast, schedule, and track staffing requirements to meet service level objectives. Provide timely and accurate reporting on performance metrics, highlighting areas of … ARC leadership to implement strategies aimed at enhancing operational effectiveness and customer satisfaction. Act as a subject matter expert on real-time monitoring and workforce management practices, providing guidance and support to team members as needed. Qualifications: Bachelor's degree in Business Administration, Management, Statistics, or related field preferred. Previous … experience in a similar role within a customer service or contact centre environment is highly desirable. Proficiency in utilizing workforce management software, with a focus on Genesys WFM, to optimize staffing levels and schedules. Strong analytical skills with the ability to interpret data and identify trends to drive decision-making. more »

firm, are currently looking for a Senior Planning & Forecasting Manager to be responsible for the European Outsourced Contact Centre operation. As the Workforce Management (WFM) Lead, you will be responsible for accurate resource forecasting and planning, as well as monthly commercial reporting and forecasting. You'll also play a critical … annual planning cycle. This is a high profile role with lots of responsibility. A brilliant opportunity! The following skills/experience is essential: Strong WFM background Good understanding of an outsourced vendor model environment Good understanding of contact centre/call centre Familiarity with WFM software Excellent communication skills Salary more »

Reporting Metric reporting at interval, with daily summary reports and weekly exec level summaries Schedule Optimization Provide analytical and strategy support to business and WFM individuals. Ensure completeness of deliverables as required and document results and present findings to management. Workforce Planning for Short term and long term Scheduling resources … policies while optimizing schedules. Collaborating with various stakeholders to address scheduling conflicts and operational challenges. Adapting to evolving business needs and technological advancements in workforce management software. Monitor Operations agent and/or agent group adherence, correcting any "out-of-compliance" situations. Identify opportunities to improve staff balancing and overall more »

role as Customer Quality and Insights Manager at phs Group This is a key role leading a team focused on Customer Quality, Customer Insights, Workforce Management, Training and Customer Experience within a Customer and Contact Centre environment. You'll be focused on ensuring our customers get the best-in-class … and ensuring we're focused on the needs of the customer. Key Responsibilities Lead, inspire and coach a team of Quality Assessors, Insights Analysts, Workforce Management and Training. Responsible for the delivery and presentation of insights, modelling & forecasting that inform and shape business planning through highlighting opportunities and risks. Work … Youll be confident at both writing and presenting reports. Having a deep understanding of contact centres and experience with back-office functions such as WFM and Training. Experience in delivering strategies at pace across multiple complex roles and programmes of work. Develop and manage appropriate team KPIs which are then more »

s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »

to utilise your skills in Retail and Logistics vertical space ? Are you passionate about providing technical guidance on the implementation and configuration of the Workforce management product? Make a meaningful impact as an UKG Configuration Consultant! Careers at TCS: It means more TCS is a purpose-led transformation company, built … requirements. Assist Services teams with integration discovery and scoping. Provide solution leadership to drive continuous improvement of processes. Lead all aspects of UKG PRO Workforce management configurations, implementations, modifications and upgrades of time and attendance initiatives including gathering and defining requirements, gap analysis, design, development. Develop strong relationships with our … back to the customer. Deploy and release to production environment. Your Profile Key skills/knowledge/experience: Experience implementing and configuring UKG PRO WFM Accruals & Time and attendance modules. Ability to assess, design, and develop functional meeting customer requirements. Ability to assist Services teams with integration discovery and scoping. more »

Type: Permanent Location: London Ready to utilise your experience in Logistics vertical space ? Are you passionate about performing the implementation and configuration of the Workforce management product? We have an exciting role for you as an UKG Solution Architect! Careers at TCS: It means more TCS is a purpose-led … thought leadership. The Role As an UKG Solution Architect , you will be working in the retails/logistics domain in UK, performing UKG Pro WFM implementation design and development within the Platform as part of the go live from Kronos WFC to UKG PRO WFM. Key responsibilities: Follow the SDLC … to production environment. Provide a final hand off to support team. Your Profile Key skills/knowledge/experience: Must have done UKG PRO WFM implementation. Experience in implementing and configuring UKG PRO WFM Accruals \ Time keeping and analytics module. Understanding the requirements from the client or from the regional more »

new emerging technology companies that can contribute to their cloud offering The Opportunity: The Account Executive will be responsible for selling a suite of workforce management solutions, including biometric recognition systems, mobile workforce management, payroll automation, and digital skills and safety passports. These products form part of a purpose-built … productivity on major projects for some of the biggest names in construction and infrastructure maintenance. Responsibilities: Drive growth in the emerging space of digital workforce management, championing the use of innovative technology solutions that are shaping the way companies act, think and operate Achieve annual recurring revenue (ARR) targets by more »

creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforce management area is expanding and we are looking for a highly motivated individual with a proven track record in forecasting who will bring a wealth … in data and take pride in preserving its integrity and accuracy to keep planning teams well informed. You will be able to use a WFM System to create and navigate forecasting models to ensure the correct ones are in place to support the needs of the business. The role will … planning or forecasting role (with 3+years experience). Strong capabilities in creating and maintaining detailed forecasts, both short and long term. Experience of using WFM tools and systems, Nice IEX is preferred. Experience of scheduling and forecasting for back office workload. Understanding of budgeting process and planning cycles. Skilled in more »

Permanent (Hybrid) Location: Coventry Ready to utilise your knowledge in Retail and Logistics vertical space? Are you passionate about learning and implementation of the Workforce management product? We have an exciting role for you as an UKG Integration Consultant! Careers at TCS: It means more TCS is a purpose-led … professional certified and completion of UKG Validation LAB. on the UKG API/Direct API/Public API. in processed TEMPLATES/EXTENSION. Pro WFM product knowledge. implementing and configuring UKG/Kronos Accruals & Time and attendance modules. working within a cloud-based environment. knowledge of creating interfaces for upstream … and Transformations. on Rest API, SOAP framework, XML, Web service design. Advance Scheduler, Forecasting, Device Manger. Excellent architecture skill set. knowledge of HCM/WFM is an additional advantage. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health more »

Solutions Architect £75,000 Warwickshire (hybrid) Retail and consumer services Varied role, in a well known retail business. You will be involved in some large scale change, working in a talented and close knit, happy team. The role Can you more »

Job DescriptionUKG OneView Consultant London/Remote £60-90K A leading professional services firm, is looking for an experienced Workforce Management Consultant with UKG experience to join their fast-growing practice in the UK. As a trusted recruitment partner, I've been working closely with the UK Lead for … workforce management technology to find the perfect candidate for this role. UKG OneView Consultant - Skills Required: Extensive experience in workforce management and delivering advisory services and technology solutionsSubject matter expertise in UKG solutionsStrong people management skills and a passion for sharing knowledge and developing teamsCommercial awareness and professional expertise to … you'll have the chance to:Manage client projects and technology implementations, leading the delivery teamProvide expert advice to clients on optimum technology and workforce management strategiesUnderstand client needs, design requirements, and lead all aspects of configuration for UKG implementationsParticipate in project estimations and manage financials, contracting, and take-on more »

UKG OneView Consultant London/Remote £60-90K A leading professional services firm, is looking for an experienced Workforce Management Consultant with UKG experience to join their fast-growing practice in the UK. As a trusted recruitment partner, I've been working closely with the UK Lead for workforce … management technology to find the perfect candidate for this role. UKG OneView Consultant - Skills Required: Extensive experience in workforce management and delivering advisory services and technology solutions Subject matter expertise in UKG solutions Strong people management skills and a passion for sharing knowledge and developing teams Commercial awareness and professional … ll have the chance to: Manage client projects and technology implementations, leading the delivery team Provide expert advice to clients on optimum technology and workforce management strategies Understand client needs, design requirements, and lead all aspects of configuration for UKG implementations Participate in project estimations and manage financials, contracting, and more »

to matching educators with schools in an ethical and efficient manner. Our mission is to improve the education sector by providing high-quality, reliable workforce management tools. Role Overview: We are seeking a dynamic and experienced Sales Business Development Manager (BDM) with a strong background in B2B sales, particularly within … Academy Trusts is highly preferred. - Proficiency in using HubSpot CRM or similar tools to manage sales activities. - Strong understanding of the education sector and workforce management tools. - Excellent communication, presentation, and negotiation skills. - Ability to build and maintain relationships with clients and stakeholders. - Highly motivated, with a proactive approach to … a hybrid working environment. - Valid driver's licence and willingness to travel as required. Preferred Qualifications: - Experience working in the Edtech industry or with workforce management tools. - Familiarity with ethical sales practices and a commitment to SupplyWell’s mission and values. **What We Offer:** - Competitive salary and performance-based bonuses. more »

s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »

Do you have experience working in contact centre? Are you looking for a fully remote role? Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change more »