performance issues in a timely manner Ensure data backups, via HYCU & Veritas, are completed in accordance with company SOPs Telephony Administer and support CiscoWebex telephony solution for all users and contact centre agents, engaging 3rd party providers as necessary Manage mobile telephony needs of UK business including hardware more »
apps highly desirable Familiarity with remote support tools such as TeamViewer, Splashtop, Apple Remote Desktop, and Microsoft Remote Desktop Experience supporting Microsoft Teams, Zoom, Webex, Google Meet Knowledge of Dropbox Enterprise, OneDrive, and Google Drive Recent technical working knowledge of some or all of the following: Mac OS, Windows more »
Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS more »
Five9 Cisco Unified Communications Contact Centre solutions - Genesys Cloud, Genesys Engage, Avaya Contact Centre, Avaya CS1000, Contact Centre Next Generation, Cisco Contact Centre, CiscoWebex The practitioner will be expected to have a deep technical knowledge in one or more of the areas listed above to contribute towards a more »
background: • Strong Pexip background with extensive experience with Pexip Infinity • Experience of high-level administration of video conferencing platforms (Microsoft Teams/Zoom/Webex/Web RTC). • Experience with Poly/Cisco video conferencing hardware and software (Clariti Edge/Clariti Manager and Media Suite). • Strong more »
asset management system. Demonstrate proficiency in Windows 10 OS and other core applications, including Microsoft Suite. Provide support for other apps such as Zoom, WebEx, Skype for Business and Citrix. PC troubleshooting. Assist with iOS setup and troubleshooting. Assist with troubleshooting AV in conference rooms. For further information, please more »
EC1A, Clerkenwell, Greater London, United Kingdom Hybrid / WFH Options
Dynamic Search
enterprise class Collaboration projects CCNA or CCNP Collab preferred, but not essential Experience working with Cisco Collaboration products, including Call Manager, CUCM, Unity, UCCx, WebEx etc. Experience in working with broader technology, Network, SIP etc Experience in support, troubleshooting and development of Cisco UC environments Have customer liaising experience more »
Employment Type: Permanent
Salary: £55000 - £70000/annum + Bonus, Pension, Health
Centre Customer service and administration Experience adhering and working towards agreed SLAs and KPIs Exposure using and troubleshooting Outlook, Microsoft Teams, Jabber, Citrix, VPN, Webex, Virtual desktop and general end user support skills Why Join Bell We prioritise internal development opportunities and offer access to our Udemy training platform more »
Centre Customer service and administration Experience adhering and working towards agreed SLAs and KPIs Exposure using and troubleshooting Outlook, Microsoft Teams, Jabber, Citrix, VPN, Webex, Virtual desktop and general end user support skills Why Join Bell We prioritise internal development opportunities and offer access to our Udemy training platform more »
Croydon, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
Previous experience of building UCCE scripts via Call Studio. Ability to create IVR and Menu options within Unity Voice Mail. Knowledge of Video Technologies – WebEx, CMS, TMS. Experience with voice over IP Protocols (SIP, H323, MGCP, SCCP, etc.), Legacy Voice Protocols (ISDN, QSIG etc.). Ability to debug voice more »
Lead on the Change Management Everyday management of the national element of the NHS 111 and 119 telephony service inc Supplier Management Provide CiscoWebEx Homeworker Solution Support Provide NHS 111 British Sign Language (BSL) Service Support Manage the IUC NHS 111 Dashboard Undertake performance management of telephony suppliers more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
MECS Communications Ltd
will involve direct discussion with various stakeholders as well as the end customers. A good understanding of collaboration technologies such as Teams, Zoom and WebEx would be required. Any InfoComm CTS Certification would be desirable but not essential. CAD skills are essential. Apply now for full details. @mecscomms: uniting more »
in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc) - Understanding of network fundamentals, sufficient to diagnose and assess infrastructure- related issues - Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and more »
South East London, England, United Kingdom Hybrid / WFH Options
NFP People
delivered either face-to-face or hybrid and are often delivered by a team of the organisation's members. We use tools such as WebEx, MS Teams and Slido to support the delivery. There is an agreed schedule for the rest of 2024 for our public (open) training plus more »
level of complexity of training needed. This could involve delivery face to face at the Plymouth training facility, regional offices, customer offices or via WebEx or through an e-learning environment. To obtain and develop a comprehensive understanding of the operational use of Sonardyne systems. This may involve offshore more »
Kibana Required Experience: Excellent problem solving skills with the ability to think outside the box Customer support using screen sharing/control such as Webex Configuring Linux operating system Version control with Git/Github Interested? If you think you're right for this role, then click the 'Apply more »