We are seeking a motivated and enthusiastic individual to join an outgoing team based in Guildford. This apprenticeship offers a fantastic opportunity to gain practical experience and essential skills in IT support while working within an educational environment. This apprenticeship more »
training provided. Key Responsibilities: Provide support to the business via calls, emails, video chats etc. Undertake system rebuilds and installations, ensuring seamless transitions to Windows 10 and 11 with all necessary applications and user data intact. Assist users in resolving general IT issues, optimising their daily workflow with expertise more »
2nd line, there will be a tech assessment as part of the process. To be considered for this role, you will have: Knowledge of Windows technologies Understanding of ITIL processes Good interpersonal skills and are well organised and practical with a logical, analytical approach to problem-solving. Pays careful more »
Field Support experience (Telephone/Email/Face-to-Face Support) Basic Networking Knowledge - LAN/WAN Strong customer/client service Proficient with Windows 10/11 Hardware Setups - Laptops, PCs, Macs and Mobiles for End Users Office 365 applications experience Excellent communication skills and team player Be … IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, IT Field, Field Engineer, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking, Routers, Firewalls more »
Employment Type: Permanent
Salary: £28000 - £30000/annum football and rugby tickets, health s