prioritise workload to meet deadlines. Previous applications, software or product support, experience working within a support team Previous project delivery or consultancy experience. Windows10/11 Active Directory administration DNS, DHCP Hardware/software builds Azure administration and build experience. Windows server experience more »
Microsoft security, compliance, and identity tools such as Azure Information Protection, DLP, Security Centre, Compliance Centre, Retention Policies. Familiarity with AvePoint (M365 backup), Windows10 Lifecycle Management, Modern Endpoint Management, Intune, PowerShell Scripting, Multiple Domain AD Environments, Power Platform. Experience in project leadership, design, and implementation. more »
establish the root cause of an issue is essential. Platform Profile EUC Desktop Platform is 100% VDI: VMware vSphere/Horizon View Evergreen Windows10 & Office 365 C2R 64 Bit Active Directory Group Policy Desktops are dedicated & persistent – not RDS Application delivery is a mixture of more »
Hillingdon, England, United Kingdom Hybrid / WFH Options
Pepper Advantage
on supporting a user base of circa 350 people. The areas of work will include (but not be limited to): Network administration and Windows Server administration Apply security updates and patches across multiple environments, devices and applications. Proactively monitor vulnerability reports to ensure all systems are secure. Working … ATP) SCCM administration: includes all MS and third-party application patching Network and VPN configuration support and administration with a focus on Meraki Windows 2016/2019 server system administration/Active Directory/Group Policy Information Security – ensure all infrastructure has information security embedded Participate in infrastructure … site Communicate at all levels both internal and external by telephone, electronically, and in person PC/Laptop hardware configuration and troubleshooting skills MicrosoftWindows10 system administration Desktop imaging technologies Printer and copier server configuration/maintenance (follow-me-print) Disaster recovery/BCP – undertake more »
Wi-Fi and internet connectivity at both UK sites, engaging company or service provider support where necessary Deploy, manage and support on-premise Windows and Linux servers within a Nutanix/VMware environment, addressing performance issues in a timely manner Ensure data backups, via HYCU & Veritas, are completed … holiday or absence TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Broad technical skillset encompassing service delivery tools e.g. Jira (or similar), Active Directory, Operating systems - Windows10/11/Server (to 2022), Mac OS, Apple iOS, VMware, network storage, PC/Mac, Outlook/Exchange, Office more »
include: Judge and assess any issues users may face. Maintenance of the firm’s hardware through the asset management system. Demonstrate proficiency in Windows10 OS and other core applications, including Microsoft Suite. Provide support for other apps such as Zoom, WebEx, Skype for Business and more »
Role - Desktop Support Engineer Location - London, UK (Onsite) Role Type - Contract (Inside IR35) Job Description - Required Skills/Experience: Strong experience with Windows 11 deployment, configuration, and troubleshooting. Strong experience with SCCM/MECM and Group Policy. Understanding of Windows Hello for Business deployment and configuration … of 5 years’ experience working in an IT support role. Experience working in a 2nd line IT Support line position. Experience working with Windows10/11 in a corporate environment. Experience with PC Imaging software. Windows Deployment Server/Microsoft deployment toolkit would more »
in all Microsoft Office applications Practical knowledge and experience with Jamf Pro, Microsoft Azure and Power Automate would be advantageous Proficient with OS; Windows10/11, Windows Server, Mac OSX & iOS, Android Management of video conferencing equipment and associated software (Teams rooms, Zoom more »
handled quickly and that open trouble-tickets are closed promptly. Assist in maintaining the IT asset inventory Provide support on all workplace technologies (Windows, MacOS, Microsoft 365, Okta, Teams, SharePoint, Box, Intune, JAMF), Azure Active Directory - users, passwords, account creation and hardware estate (majority Dell) Support of meeting … includes Teams, Zoom, and other third-party solutions Support, assist, configure, deploy and repair computer and printer hardware, including supported smart devices, both Windows and Mac devices, vast majority of our real estate is Windows. Assist with Onboarding/Offboarding Necessary attributes & skills Up to 2 years of … relevant experience Workstation hardware knowledge (Windows10/11 Laptops & Apple MacBooks) Mobile/Tablet device knowledge (iOS/Android/BYOD) SaaS software - Microsoft 365, Okta, AzureAD, SharePoint, Box, Teams, etc. Other software - Windows10/11, MacOS, Windowsmore »
seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds … staff purchase hardware and software. Flexible to travel and should have Driving License Assesses functional needs determine specifications for purchases; Orders computer supplies. Windows 7 & Windows10 Operating systems, MAC background, Printers troubleshooting knowledge & O365/Adobe/Skype/MS Teams troubleshooting At more »
application, software, patch packages using management tools to end user hardware. modern management endpoint practices to update and maintain standards for client endpoints (Windows, iOS, Android) application packaging, deployments, documentation, and release control with Enterprise Solutions IT in the design, creation and maintenance of endpoint services in line … implement, and influence standards Level 3 Support through escalated incident tickets from the Service Desk and onsite Support Teams knowledge of working with Windows10/11 & Experience with Mac OS system, iOS and Android devices technical knowledge of network protocols, operating systems, and standards knowledge more »
Microsoft security, compliance, and identity tools such as Azure Information Protection, DLP, Security Centre, Compliance Centre, Retention Policies. Familiarity with AvePoint (M365 backup), Windows10 Lifecycle Management, Modern Endpoint Management, Intune, PowerShell Scripting, Multiple Domain AD Environments, Power Platform. Experience in project leadership, design, and implementation. more »
of an issue up to the point of resolution or escalation Act as an escalation point for other engineers Installation, Updating and troubleshooting Windows Server 2008 - 2019 Configure and deploy staff laptops Responsible for continually updating Jira job notes and confluence support documentation Following helpdesk procedures and policies … as well as helping with Company related IT projects What we want from you: 3 - 5 years’ experience working in IT Support role MicrosoftWindows Server 2008 – 2019 Installation, Updating & Troubleshooting skills Server administration (for example: Active Directory, DHCP, DNS, and Group Policy) VMware vSphere (or other Virtualisation … Experience) MicrosoftWindows10 – General knowledge, Installation & Troubleshooting skills Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues. Knowledge of all recent versions of Microsoft Office including 365 and Microsoft Teams Knowledge of Network/Internet connectivity more »
support experience Proven track record of technical system implementation, both from an Infrastructure and Application perspective Excellent general experience with Microsoft technologies including: Windows10/11 desktop OS deployment experience. Capturing, creating, and deploying OS images using SCCM or Windows Deployment Services (WDS … . Windows Server OS implementation experience across multiple platform roles, including Active Directory, Group Policy management, Remote Desktop Services. WSUS update patch management. Strong scripting ability in the likes of PowerShell or similar languages Strong experience with Mobile Device Management services, ideally VMware Workspace ONE and Apple Business more »
access tools. Troubleshooting hardware, software, and network issues on VDI, desktop computers, laptops, printers, and other peripherals. Install, configure, and maintain operating systems (Windows10), productivity suites (Microsoft Office), applications, and security software. Utilize remote access tools (TeamViewer, Remote Desktop) to provide timely assistance to remote … shift pattern (Earlys/Mids and Lates) Key Skills and Experience: Strong knowledge and experience of desktop operating systems, hardware, and software. Win 10, MS office Suite, Active Directory, Citrix, VDI and Exchange is essential. Familiarity with endpoint security software: antivirus, firewall. Knowledge of software deployment tools: Microsoftmore »
ability to think of logical solutions. A sense of personal responsibility. Enthusiasm for new technology and willingness to adopt and learn new technology. Windows10, 11 & Mac OS Printing, Group Policy, Backup Systems and Networking Microsoft 365 Research indicates that men will apply to a role more »
requests through the clients' Helpdesk system and keeping them updated on the status of their queries. Troubleshooting desktop environments that run on the MicrosoftWindows operating system. Providing front-line support for all system users and maintaining their desktop equipment. Assigning queries to the appropriate resource and generating … user/technical support and feedback to users and management according to SLA's. Solid understanding of networking in a switched environment and Windows10 and 11 components, including M365. Skills in managing and administering Microsoft Defender Security. Active participation in handling Helpdesk requests in an more »
improvements. A desire to, and demonstrable experience of supporting teaching and learning Effective engagement with IT service partners and 3rd parties Technical Skills Windows Server 2012/2016/2019 Windows10 Active Directory support Office365 LAN & WAN technologies and protocols, including VLAN, wireless … DNS and DHCP. SIMS.net and SOLUS3 support Mobile device support including Apple, Windows, and Android tablets AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Flexible working, travel to support multiple sites/offices. Experience more »
all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and more »
experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Candidate needs to have strong interpersonal … motivated and an innovative mindset Experience: 3 to 5+ years IT experience in a corporate environment. Second line technical support System Maintenance MicrosoftWindows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The salary for this position will be in the range more »
experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong … skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance MicrosoftWindows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The more »
and capacity planning for infra projects. Deployment and administration of System center configuration manager. Microsoft 365 feature, security and compliance deployment and administration. Windows10 feature pack updates Application Service/Server support o Remote desktop services support for CAS CRM, Evatic etc. o Azure SSO more »
resolution over a wide variety of systems and technologies. The role requires SME level experience for supporting multiple resilient solutions in an enterprise MicrosoftWindows Server environment, Windows10 end user environment, as well as an AWS Cloud environment. What you will be doing … requests are responded to in an efficient manner without negatively impacting SLA’s and reporting metrics in place Maintain and support the enterprise MicrosoftWindows server environment Maintain and support the VMware Virtual Infrastructure environment Maintain and support the datacentre and branch office server hardware infrastructure Provide problem … very strong experience supporting production Windows Server, Windows10 and On-line (M365) solutions in an enterprise MicrosoftWindows/Active Directory environment Strong experience of supporting enterprise web infrastructure services and related technologies Experience working in and supporting an AWS cloud more »
Responsibilities: Support staff with hardware and software problems, servers and other systems (as required) – Windows10, Windows 11 and Windows server 19, Mac OS (beneficial), photocopiers and printing management software. Onboarding of new starters (IT induction, access card preparation, SharePoint access, mailbox more »
