call center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows7, Windows Vista, Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows … Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. more »
in technical Helpdesk support role. Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows7 onwards Basic networking knowledge Ability to independently work as a contributing member in a high more »
an IT support role at 1st line level Excellent communication skills Take pride in providing a high level of customer service Active Directory Windows7-10 Office 365 Knowledge of Microsoft Operating Systems and Servers and Office packages Possess network infrastructure knowledge such as WiFi networks more »
an IT support role at 1st line level Excellent communication skills Take pride in providing a high level of customer service Active Directory Windows7-10 Office 365 Knowledge of Microsoft Operating Systems and Servers and Office packages Possess network infrastructure knowledge such as WiFi networks more »