implementation and operation of the storage and backup infrastructure. Working with the wider Infrastructure team will implement and maintain other infrastructure services including WindowsServer, Linux, Operating System patching, capacity and availability monitoring. Skills Bachelor's degree in Computer Science, Information Technology, or a related field. more »
Oxford, Oxfordshire, South East Hybrid / WFH Options
Capita
of End User technologies listed below: '€¢Desktop/Workstation - (Dell, HP, MS Surface Pro), Component replacement hardware break fix. and working knowledge of Windows environment. '€¢Laptop - (Dell, HP, Chromebook), Component replacement hardware break fix and working knowledge of Windows environment. '€¢Server/SAN - (Dell … Component replacement hardware break fix and knowledge of Windowsserver environment '€¢Tablet/Apple TV's - (Apple OS, Android and Chrome devices) configurations and diagnostic or fault-finding skills '€¢Apple Mac - Install and configure MAC server and rebuild client knowledge '€¢Configure & replace Routers, Switches … WAP's (Cisco, Huawei, Meru) '€¢Wireless - Knowledge and understanding of wireless solutions including printing with abilities to fault find/resolve issues. '€¢MS Windows (Windows 10 and other in-service life versions) '€¢Image build's & configuration (Knowledge of Altiris and compliance) '€¢Interactive Whiteboard/Panel - (Promethean more »
required Any other IM or IM Admin related tasks. Working to defined standards and procedures Knowledge and Skills Essential Strong expertise in supporting Windows based PC's and servers Previous experience working in a first line support role. Windows Desktop (Enterprise) MS Office & MS Products Google … G-Suite Desirable WindowsServer MS Exchange Firewalls (Checkpoint, PALO ALTO) Active Directory Networking Telephony IT Security Virtualisation (Vmware) MDM Platforms Mobile Phone Support (IOS & Android) Education, Qualifications or Training Essential A Qualification in IT (A+ or MCSE) Proven experience in a technical support environment Able more »