then drive them with the retailer. Facilitate interactive training sessions, incorporating a variety of methods such as classroom instructions, role-playing exercises, and e-learning modules. Coach and mentor new hires during their onboarding process, ensuring they are comfortable and confident in their ability to handle customer inquiries. more »
awareness of how a Learning Management System operates Training delivery using a variety of styles and techniques Experience of designing and implementing e-learning In addition, it would be desirable for candidates to have the following: Proven ability to communicate well (both written and verbal) Experience of more »
approach to problem solving and good hands on software skills for a software support consultant role within a dynamic, forward looking, fast growing e-learning solutions company. If you have at least a year's user support experience in a software company, and ideally Advanced Excel skills and … this role you will: communicate with software users by phone, email and video call respond to requests for assistance from users of the e-learning software within client companies identify problems, bugs, database or user errors provide data analyses, reports and statistics to co ordinators of the e … pivot tables, formulae, v lookups etc SQL or other database skills ability to read and troubleshoot code any VB knowledge experience of supporting e-learning solutions or platforms experience of supply chain or procurement Please contact us with a CV to find out more about this interesting role more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
The Source
have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but not essential. Ideally you will have Advanced Excel skills and some SQL or other database skills. This company offers excellent career … this role you will: communicate with software users by phone, email and video call respond to requests for assistance from users of the e-learning software within client companies identify problems, bugs, database or user errors provide data analyses, reports and statistics to co ordinators of the e … pivot tables, formulae, v lookups etc SQL or other database skills ability to read and troubleshoot code any VB knowledge experience of supporting e-learning solutions or platforms Please contact us with a CV to find out more about this interesting role with excellent career development opportunities in more »