The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 3 months to 25 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Insight
West Midlands / Birmingham
3 months to
25 Apr 2017
Same period 2016 Same period 2015
Rank - - 66
Contract jobs citing Customer Insight 0 0 1
As % of all contract IT jobs advertised in Birmingham - - 0.12%
As % of the Processes & Methodologies category - - 0.16%
Number of daily rates quoted 0 0 1
Median daily rate - - £400
UK excluding London median daily rate £428 £428 £400
% change year-on-year +0.11% +6.87%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

Customer Insight is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Birmingham
Contract job vacancies with a requirement for process and methodology skills 476 611 631
As % of all contract IT job vacancies advertised in Birmingham 80.27% 80.71% 76.02%
Number of daily rates quoted 316 399 423
Median daily rate £425 £375 £375
Median daily rate % change year-on-year +13.33% -  
90% offered a daily rate of more than £275 £242 £260
10% offered a daily rate of more than £500 £525 £500
UK excluding London median daily rate £413 £400 £393
% change year-on-year +3.12% +1.91%  
Number of hourly rates quoted 10 21 15
Median hourly rate £15.81 £35.00 £15.00
Median hourly rate % change year-on-year -54.82% +133.33%  
90% offered a hourly rate of more than £12.25 £10.73 £9.00
10% offered a hourly rate of more than £37.50 £42.50 £23.00
UK excluding London median hourly rate £36.00 £36.52 £30.35
% change year-on-year -1.42% +20.32%  

Customer Insight
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham citing Customer Insight as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Insight in Birmingham

Customer Insight
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in Birmingham.

Contractor daily rate trend for Customer Insight in Birmingham

For the 6 months to 25 April 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for Customer Insight.

1 2 (66.67%) Service Design
1 2 (66.67%) Guerrilla Research
1 2 (66.67%) Quantitative Research
1 2 (66.67%) Ethnography
1 2 (66.67%) Human Factors
1 2 (66.67%) Usability Testing
1 2 (66.67%) Market Research
1 2 (66.67%) Qualitative Research
2 1 (33.33%) User Experience
2 1 (33.33%) Analytical Skills
2 1 (33.33%) Scrum
2 1 (33.33%) Agile Software Development

Customer Insight
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 3 (100.00%) User Researcher
2 1 (33.33%) Agile Scrum Master
2 1 (33.33%) Scrum Master
2 1 (33.33%) User Experience Researcher
Miscellaneous
1 1 (33.33%) Analytical Skills
1 1 (33.33%) User Experience
Processes & Methodologies
1 2 (66.67%) Ethnography
1 2 (66.67%) Guerrilla Research
1 2 (66.67%) Human Factors
1 2 (66.67%) Market Research
1 2 (66.67%) Qualitative Research
1 2 (66.67%) Quantitative Research
1 2 (66.67%) Service Design
1 2 (66.67%) Usability Testing
2 1 (33.33%) Agile Software Development
2 1 (33.33%) Scrum