Period
to 25 July 2017

The median contractor rate for a Technical Support was £180 per day in advertised job vacancies in Cardiff during the 6 months to 25 July 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support
South Wales > Cardiff
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 51 - -
Rank change year-on-year - - +69
Contract jobs requiring a Technical Support 12 0 0
As % of all contract IT jobs advertised in Cardiff 1.84% - -
As % of the Job Titles category 1.93% - -
Number of daily rates quoted 12 0 0
Cardiff median daily rate £180 - -
South Wales median daily rate £180 £425 -
% change year-on-year -57.65% - -
Number of hourly rates quoted 0 0 0
Cardiff median hourly rate - - -
South Wales median hourly rate - - -

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in Cardiff. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
Cardiff
Contract job vacancies with a job title containing a recognized job role 622 646 629
As % of all contract IT job vacancies advertised in Cardiff 95.55% 98.33% 97.52%
Number of daily rates quoted 472 453 493
Cardiff median daily rate £370 £375 £338
Median daily rate % change year-on-year -1.33% +11.11% -10.00%
10th Percentile £175 £208 £185
90th Percentile £525 £488 £450
South Wales median daily rate £375 £375 £350
% change year-on-year - +7.14% -6.67%
Number of hourly rates quoted 34 25 27
Cardiff median hourly rate £15.25 £13.50 £15.00
Median hourly rate % change year-on-year +12.93% -10.00% -6.25%
10th Percentile £10.88 £12.45 £9.90
90th Percentile £39.00 £23.13 £20.14
South Wales median hourly rate £21.50 £17.00 £14.13
% change year-on-year +26.47% +20.35% -11.72%

Technical Support
Job Vacancy Trend in Cardiff

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for Technical Support in Cardiff

Technical Support
Contractor Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in Cardiff.

Contractor daily rate trend for Technical Support in Cardiff

Technical Support
Contractor Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support in Cardiff.

Contractor hourly rate trend for Technical Support in Cardiff

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Cardiff

For the 6 months to 25 July 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region featuring Technical Support in the job title.

1 12 (100.00%) ITIL
2 10 (83.33%) Cisco
2 10 (83.33%) Microsoft
2 10 (83.33%) CCNA
2 10 (83.33%) HP
2 10 (83.33%) Cisco Certification
2 10 (83.33%) Tivoli
2 10 (83.33%) Tivoli Storage Manager
2 10 (83.33%) Firewall
2 10 (83.33%) VMware
2 10 (83.33%) HP Data Protector
3 8 (66.67%) ITIL Foundation Certificate
3 8 (66.67%) Internet
3 8 (66.67%) Citrix
4 7 (58.33%) Active Directory
5 6 (50.00%) Windows
5 6 (50.00%) SLA
6 4 (33.33%) Incident Management
6 4 (33.33%) AIX
6 4 (33.33%) Linux
6 4 (33.33%) MS Exchange
6 4 (33.33%) Windows Server
6 4 (33.33%) Analytical Skills
6 4 (33.33%) VMware Infrastructure
7 2 (16.67%) Windows 10
7 2 (16.67%) Microsoft Certification
7 2 (16.67%) Microsoft Office
7 2 (16.67%) Windows 7
8 1 (8.33%) iPad
8 1 (8.33%) Problem Management

Technical Support Skill Set
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (33.33%) MS Exchange
Applications
1 2 (16.67%) Microsoft Office
Communications & Networking
1 10 (83.33%) Firewall
2 8 (66.67%) Internet
3 1 (8.33%) Wireless
Miscellaneous
1 4 (33.33%) Analytical Skills
2 1 (8.33%) iPad
2 1 (8.33%) iPhone
Operating Systems
1 6 (50.00%) Windows
2 4 (33.33%) AIX
2 4 (33.33%) Linux
2 4 (33.33%) Windows Server
3 2 (16.67%) Windows 10
3 2 (16.67%) Windows 7
Processes & Methodologies
1 12 (100.00%) ITIL
2 4 (33.33%) Incident Management
3 1 (8.33%) Problem Management
Qualifications
1 10 (83.33%) CCNA
1 10 (83.33%) Cisco Certification
2 8 (66.67%) ITIL Foundation Certificate
3 2 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 6 (50.00%) SLA
System Software
1 7 (58.33%) Active Directory
2 4 (33.33%) VMware Infrastructure
Systems Management
1 10 (83.33%) HP Data Protector
1 10 (83.33%) Tivoli
1 10 (83.33%) Tivoli Storage Manager
Vendors
1 10 (83.33%) Cisco
1 10 (83.33%) HP
1 10 (83.33%) Microsoft
1 10 (83.33%) VMware
2 8 (66.67%) Citrix