ITIL Contracts in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 18 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 28 11 13
Rank change year-on-year -17 +2 -5
Contract jobs citing ITIL 115 225 263
As % of all contract jobs advertised in the East of England 6.03% 10.70% 10.08%
As % of the Processes & Methodologies category 6.97% 12.31% 11.42%
Number of daily rates quoted 32 112 145
10th Percentile £208 £180 £128
25th Percentile £345 £208 £183
Median daily rate (50th Percentile) £438 £350 £350
Median % change year-on-year +25.00% - +55.56%
75th Percentile £570 £550 £500
90th Percentile £740 £648 £620
England median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% +4.65%
Number of hourly rates quoted 70 70 86
10th Percentile £14.00 £13.29 -
25th Percentile - £13.41 £13.25
Median hourly rate £14.16 £14.50 £13.50
Median % change year-on-year -2.34% +7.41% -10.00%
75th Percentile £16.30 £15.75 £15.75
90th Percentile £21.37 £22.35 £17.19
England median hourly rate £17.69 £19.39 £15.75
% change year-on-year -8.74% +23.08% -14.86%

All Process and Methodology Skills
East of England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,650 1,828 2,303
As % of all contract IT jobs advertised in the East of England 86.57% 86.92% 88.27%
Number of daily rates quoted 737 1,082 1,289
10th Percentile £225 £200 £185
25th Percentile £350 £313 £350
Median daily rate (50th Percentile) £475 £475 £465
Median % change year-on-year - +2.15% +9.41%
75th Percentile £573 £600 £550
90th Percentile £675 £700 £650
England median daily rate £525 £550 £532
% change year-on-year -4.55% +3.38% +9.13%
Number of hourly rates quoted 589 344 393
10th Percentile £14.16 £13.41 £12.50
25th Percentile £15.00 £14.81 £13.25
Median hourly rate £39.50 £24.62 £15.50
Median % change year-on-year +60.44% +58.84% -7.32%
75th Percentile £63.75 £65.00 £36.00
90th Percentile £75.25 £70.00 £57.90
England median hourly rate £35.00 £37.30 £23.96
% change year-on-year -6.17% +55.71% -0.19%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing ITIL in the East of England.

Daily rate trend for ITIL in the East of England

ITIL
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing ITIL in the East of England over the 6 months to 18 April 2024.

Daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing ITIL in the East of England.

Hourly rate trend for ITIL in the East of England

ITIL
Hourly Rate Histogram in the East of England

Hourly rate distribution of jobs citing ITIL in the East of England over the 6 months to 18 April 2024.

Hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 18 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire -2 70 £240 -4.48% 26
Hertfordshire -34 18 £365 -14.12% 16
Bedfordshire -10 15 £656 +133.33% 7
Suffolk +13 7 £438 +29.63% 2
Essex -14 4 £649 +85.43% 6
Norfolk -1 1 - - 1
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (12.17%) Microsoft Exchange
2 7 (6.09%) SharePoint
3 1 (0.87%) Apache
3 1 (0.87%) Tomcat
Applications
1 10 (8.70%) Microsoft Excel
1 10 (8.70%) Microsoft PowerPoint
2 3 (2.61%) Microsoft Office
Business Applications
1 5 (4.35%) SAP S/4HANA
2 2 (1.74%) Salesforce CRM
3 1 (0.87%) SAP HCM
Cloud Services
1 49 (42.61%) Microsoft 365
2 11 (9.57%) Azure
3 5 (4.35%) AWS
4 2 (1.74%) GCP
4 2 (1.74%) SaaS
5 1 (0.87%) OneDrive
5 1 (0.87%) Rubrik
Communications & Networking
1 34 (29.57%) Wi-Fi
2 5 (4.35%) VPN
3 4 (3.48%) LAN
3 4 (3.48%) WAN
3 4 (3.48%) Wireless
4 3 (2.61%) Structured Cabling
5 2 (1.74%) DHCP
5 2 (1.74%) DNS
5 2 (1.74%) NAS
5 2 (1.74%) TCP/IP
5 2 (1.74%) VLAN
6 1 (0.87%) Cisco Wireless
6 1 (0.87%) Firewall
6 1 (0.87%) Kerberos
6 1 (0.87%) PBX
6 1 (0.87%) SAN
6 1 (0.87%) VoIP
Database & Business Intelligence
1 2 (1.74%) SQL Server
Development Applications
1 2 (1.74%) JIRA
2 1 (0.87%) MSI
General
1 53 (46.09%) Social Skills
2 25 (21.74%) Retail
3 9 (7.83%) Analytical Skills
4 7 (6.09%) Finance
5 6 (5.22%) Manufacturing
5 6 (5.22%) Marketing
6 4 (3.48%) Pharmaceutical
6 4 (3.48%) Public Sector
7 3 (2.61%) Influencing Skills
7 3 (2.61%) Organisational Skills
8 2 (1.74%) Games
9 1 (0.87%) Banking
9 1 (0.87%) Electronics
9 1 (0.87%) Inclusion and Diversity
9 1 (0.87%) Local Government
Job Titles
1 75 (65.22%) Analyst
2 68 (59.13%) Service Analyst
2 68 (59.13%) Service Desk Analyst
3 17 (14.78%) Call Centre Analyst
3 17 (14.78%) Customer Analyst
3 17 (14.78%) Customer Service Analyst
4 15 (13.04%) Technical Analyst
5 10 (8.70%) 1st Line Service Desk Analyst
6 9 (7.83%) Support Engineer
6 9 (7.83%) Technical Services Analyst
7 6 (5.22%) Support Analyst
7 6 (5.22%) Technical Support
7 6 (5.22%) Technical Support Analyst
8 4 (3.48%) 2nd Line Engineer
8 4 (3.48%) 2nd Line Support
8 4 (3.48%) 2nd Line Support Engineer
8 4 (3.48%) Linux Engineer
8 4 (3.48%) Service Delivery Engineer
9 3 (2.61%) Linux Support Engineer
9 3 (2.61%) Windows Engineer
Libraries, Frameworks & Software Standards
1 2 (1.74%) CSS
1 2 (1.74%) HTML
1 2 (1.74%) Lightning Web Components
1 2 (1.74%) REST
1 2 (1.74%) Software Packaging
1 2 (1.74%) Visualforce
2 1 (0.87%) LDAP
2 1 (0.87%) Middleware
Miscellaneous
1 4 (3.48%) Management Information System
2 3 (2.61%) Clustering
2 3 (2.61%) Data Centre
2 3 (2.61%) NHS
3 2 (1.74%) CMDB
3 2 (1.74%) iPad
3 2 (1.74%) iPhone
3 2 (1.74%) Product Ownership
3 2 (1.74%) Self-Motivation
4 1 (0.87%) CSOC
4 1 (0.87%) Data Protection Act
4 1 (0.87%) Driving Licence
4 1 (0.87%) Hybrid Cloud
4 1 (0.87%) Legacy Systems
4 1 (0.87%) Marketing Technology
4 1 (0.87%) PMI
4 1 (0.87%) Replication
4 1 (0.87%) Security Operations Centre
4 1 (0.87%) Virtual Team
Operating Systems
1 29 (25.22%) Windows
2 8 (6.96%) Windows Server
3 6 (5.22%) Linux
4 2 (1.74%) Red Hat Enterprise Linux
4 2 (1.74%) Solaris
4 2 (1.74%) Unix
4 2 (1.74%) Windows 10
5 1 (0.87%) AIX
5 1 (0.87%) CentOS
5 1 (0.87%) Data ONTAP
5 1 (0.87%) Oracle Linux
5 1 (0.87%) Ubuntu
Processes & Methodologies
1 78 (67.83%) Customer Service
2 55 (47.83%) Incident Management
3 39 (33.91%) Problem-Solving
3 39 (33.91%) Service Delivery
4 31 (26.96%) Mathematics
5 23 (20.00%) Problem Management
6 19 (16.52%) Service Management
7 15 (13.04%) ITSM
8 10 (8.70%) PRINCE2
9 9 (7.83%) Knowledge Management
10 8 (6.96%) Change Management
10 8 (6.96%) Service Design
11 7 (6.09%) Project Management
12 6 (5.22%) Agile
12 6 (5.22%) Customer-Centricity
13 5 (4.35%) Migration
13 5 (4.35%) Project Delivery
14 4 (3.48%) High Availability
14 4 (3.48%) Line Management
15 3 (2.61%) Continuous Improvement
Programming Languages
1 2 (1.74%) Apex Code
1 2 (1.74%) JavaScript
1 2 (1.74%) PowerShell
1 2 (1.74%) Python
1 2 (1.74%) SQL
2 1 (0.87%) Bash
2 1 (0.87%) Korn
2 1 (0.87%) Shell Script
Qualifications
1 44 (38.26%) Microsoft Certification
2 38 (33.04%) MCSA
3 35 (30.43%) A+ Certification
4 34 (29.57%) MCP
5 26 (22.61%) Security Cleared
6 23 (20.00%) SC Cleared
7 18 (15.65%) Cisco Certification
7 18 (15.65%) Degree
8 14 (12.17%) CCNA
9 6 (5.22%) MCSE
10 4 (3.48%) ITIL Foundation Certificate
10 4 (3.48%) PMI Certification
10 4 (3.48%) PMP
11 3 (2.61%) BPSS Clearance
11 3 (2.61%) ECDL
11 3 (2.61%) ITIL Certification
12 2 (1.74%) CCENT
12 2 (1.74%) CISSP
12 2 (1.74%) ISTQB
12 2 (1.74%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 7 (6.09%) ISO/IEC 27001
2 4 (3.48%) SLA
3 3 (2.61%) Data Quality
4 1 (0.87%) NIST
4 1 (0.87%) QA
System Software
1 35 (30.43%) Active Directory
2 5 (4.35%) VMware Infrastructure
3 3 (2.61%) VMware Workstation
4 1 (0.87%) Docker
4 1 (0.87%) Hyper-V
4 1 (0.87%) NFS
4 1 (0.87%) Oracle RAC
4 1 (0.87%) VMware ESXi
Systems Management
1 11 (9.57%) SCCM
2 3 (2.61%) Ansible
2 3 (2.61%) Microsoft Intune
3 2 (1.74%) HP Quality Center
3 2 (1.74%) Kubernetes
4 1 (0.87%) Rancher
4 1 (0.87%) Red Hat Satellite
4 1 (0.87%) SCOM
4 1 (0.87%) Terraform
4 1 (0.87%) Tivoli Identity Manager
4 1 (0.87%) WSUS
Vendors
1 46 (40.00%) Citrix
2 41 (35.65%) ServiceNow
3 32 (27.83%) Microsoft
4 13 (11.30%) Cisco
5 6 (5.22%) VMware
6 5 (4.35%) NetApp
7 2 (1.74%) Dell
7 2 (1.74%) McAfee
7 2 (1.74%) Salesforce
7 2 (1.74%) Salesforce Marketing Cloud
8 1 (0.87%) Arista
8 1 (0.87%) BMC
8 1 (0.87%) CyberArk
8 1 (0.87%) Darktrace
8 1 (0.87%) EMC
8 1 (0.87%) FireEye
8 1 (0.87%) Fujitsu
8 1 (0.87%) Google
8 1 (0.87%) Qualys
8 1 (0.87%) ScienceLogic