Period
to 19 November 2017

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL V3 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL V3 over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Version 3
UK > England
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 350 283 295
Rank change year-on-year -67 +12 -44
Contract jobs citing ITIL V3 652 883 876
As % of all contract IT jobs advertised in England 0.70% 0.91% 0.84%
As % of the Processes & Methodologies category 0.83% 1.08% 1.02%
Number of daily rates quoted 466 614 539
England median daily rate £400 £425 £400
Median daily rate % change year-on-year -5.88% +6.25% -
10th Percentile £135 £204 £225
90th Percentile £586 £598 £538
UK median daily rate £400 £420 £400
% change year-on-year -4.76% +5.00% -
Number of hourly rates quoted 21 33 46
England median hourly rate £14.00 £15.50 £23.00
Median hourly rate % change year-on-year -9.68% -32.61% +21.05%
10th Percentile £11.35 £11.22 £14.84
90th Percentile £20.25 £28.00 £40.19
UK median hourly rate £14.00 £16.15 £23.00
% change year-on-year -13.31% -29.78% +21.05%

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 78959 81979 85805
As % of all contract IT jobs advertised in England 84.69% 84.17% 81.93%
Number of daily rates quoted 53119 54700 56575
England median daily rate £450 £425 £422
Median daily rate % change year-on-year +5.88% +0.62% +5.60%
10th Percentile £288 £264 £263
90th Percentile £638 £613 £600
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 1842 2121 2517
England median hourly rate £23.75 £24.41 £22.50
Median hourly rate % change year-on-year -2.70% +8.49% +18.42%
10th Percentile £11.35 £11.50 £11.50
90th Percentile £50.00 £48.75 £47.50
UK median hourly rate £23.32 £24.00 £22.50
% change year-on-year -2.83% +6.67% +18.42%

ITIL V3
Job Vacancy Trend in England

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL V3 in England

ITIL V3
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL V3 in England.

Contractor daily rate trend for ITIL V3 in England

ITIL V3
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL V3 in England over the 6 months to 19 November 2017.

Contractor daily rate histogram for ITIL V3 in England

ITIL V3
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL V3 in England.

Contractor hourly rate trend for ITIL V3 in England

ITIL V3
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL V3 in England over the 6 months to 19 November 2017.

Contractor hourly rate histogram for ITIL V3 in England

ITIL V3
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL V3 within the England region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -110 223 £438 -7.89% 15
South East +16 212 £400 +9.97% 7
Midlands +24 93 £365 -2.67% 10
North of England -38 61 £400 - 9
East Midlands +48 50 £350 -12.50% 2
West Midlands -13 42 £415 +10.67% 8
North West -8 37 £413 -8.33% 5
South West -6 32 £313 -16.67% 2
East of England -25 29 £350 +7.69% 5
Yorkshire +15 22 £340 -15.00% 2
North East +7 2 - - 2
ITIL V3
UK

For the 6 months to 19 November 2017, IT contractor jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for ITIL V3.

1 652 (100.00%) ITIL
2 229 (35.12%) Service Management
3 160 (24.54%) Windows
4 146 (22.39%) Service Delivery
5 131 (20.09%) Microsoft
6 124 (19.02%) PRINCE2
7 121 (18.56%) Project Management
8 118 (18.10%) ITSM
9 110 (16.87%) Security Cleared
10 109 (16.72%) Agile Software Development
11 106 (16.26%) Active Directory
12 101 (15.49%) Change Management
13 90 (13.80%) Finance
14 86 (13.19%) SC Cleared
15 82 (12.58%) Service Design
16 80 (12.27%) ServiceNow
17 78 (11.96%) SLA
18 75 (11.50%) Analytical Skills
19 69 (10.58%) Microsoft Office
20 67 (10.28%) Incident Management
21 61 (9.36%) Cisco
22 60 (9.20%) Stakeholder Management
23 59 (9.05%) Office 365
24 58 (8.90%) CMDB
24 58 (8.90%) Degree
24 58 (8.90%) Microsoft Certification
25 57 (8.74%) Remedy
25 57 (8.74%) BMC
26 56 (8.59%) HP
26 56 (8.59%) VMware

ITIL V3
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (4.29%) MS Exchange
2 27 (4.14%) SharePoint
3 13 (1.99%) IIS
4 12 (1.84%) Exchange Server 2010
5 10 (1.53%) Apache
5 10 (1.53%) Skype for Business
6 7 (1.07%) Tomcat
7 6 (0.92%) CMS
7 6 (0.92%) JBoss
7 6 (0.92%) NetWeaver
7 6 (0.92%) WebLogic
8 5 (0.77%) Documentum
8 5 (0.77%) Exchange Server 2013
9 3 (0.46%) BizTalk Server
9 3 (0.46%) WildFly
10 2 (0.31%) Confluence
10 2 (0.31%) Exchange Server 2007
11 1 (0.15%) Adobe Experience Manager
11 1 (0.15%) nginx
11 1 (0.15%) OpenStack
Applications
1 69 (10.58%) Microsoft Office
2 29 (4.45%) Microsoft Excel
3 26 (3.99%) MS Visio
4 23 (3.53%) Microsoft PowerPoint
5 17 (2.61%) Microsoft Project
Business Applications
1 50 (7.67%) Remedy ITSM
2 11 (1.69%) SAP GRC
3 8 (1.23%) Dynamics CRM
4 6 (0.92%) Dynamics GP
5 4 (0.61%) ION MarketView
5 4 (0.61%) RMDS
5 4 (0.61%) SAP Oil and Gas
6 3 (0.46%) Maximo
6 3 (0.46%) Oracle EBS
7 1 (0.15%) Oracle 11i
7 1 (0.15%) SAP SM
Cloud Services
1 59 (9.05%) Office 365
2 41 (6.29%) Amazon AWS
3 30 (4.60%) Microsoft Azure
4 25 (3.83%) SaaS
5 9 (1.38%) IaaS
6 8 (1.23%) Cloud Computing
7 7 (1.07%) PaaS
8 2 (0.31%) Amazon CloudWatch
8 2 (0.31%) Amazon EC2
8 2 (0.31%) Azure Active Directory
8 2 (0.31%) Virtual Private Cloud
9 1 (0.15%) Google Cloud Platform
9 1 (0.15%) IBM Cloud
9 1 (0.15%) OneDrive
9 1 (0.15%) SoftLayer
Communications & Networking
1 41 (6.29%) Firewall
2 38 (5.83%) VPN
3 32 (4.91%) WAN
4 25 (3.83%) DNS
4 25 (3.83%) Internet
4 25 (3.83%) SAN
5 23 (3.53%) LAN
6 21 (3.22%) Wireless
7 19 (2.91%) DHCP
8 16 (2.45%) SMS
8 16 (2.45%) VLAN
9 15 (2.30%) Cisco ASA
9 15 (2.30%) TCP/IP
10 14 (2.15%) LDAP
11 13 (1.99%) MPLS
12 12 (1.84%) BGP
12 12 (1.84%) Skype
12 12 (1.84%) Unified Communications
13 11 (1.69%) SSL
14 10 (1.53%) Intranet
Database & Business Intelligence
1 21 (3.22%) SQL Server
2 9 (1.38%) MongoDB
2 9 (1.38%) Oracle Database
3 8 (1.23%) SAP HANA
4 7 (1.07%) MySQL
4 7 (1.07%) PostgreSQL
4 7 (1.07%) SQL Server 2012
5 6 (0.92%) SQL Server 2008
6 5 (0.77%) Big Data
6 5 (0.77%) SQL Server 2005
6 5 (0.77%) SQL Server 2016
7 4 (0.61%) Hadoop
7 4 (0.61%) Relational Database
8 3 (0.46%) DB2
8 3 (0.46%) OLAP
8 3 (0.46%) OLTP
8 3 (0.46%) Oracle Reports
8 3 (0.46%) Star Schema
9 2 (0.31%) Data Warehouse
9 2 (0.31%) DTS
Development Applications
1 8 (1.23%) JIRA
2 5 (0.77%) Git (software)
2 5 (0.77%) Subversion
3 4 (0.61%) Oracle APEX
4 3 (0.46%) Atlassian Bamboo
4 3 (0.46%) Jenkins
4 3 (0.46%) JMeter
4 3 (0.46%) Rational DOORS
4 3 (0.46%) Selenium
5 2 (0.31%) TeamCity
5 2 (0.31%) Visual Studio
6 1 (0.15%) Maven
6 1 (0.15%) Oracle Forms
6 1 (0.15%) Team Foundation Server
6 1 (0.15%) Toad
General
1 90 (13.80%) Finance
2 54 (8.28%) Telecoms
3 38 (5.83%) Retail
4 19 (2.91%) Banking
5 17 (2.61%) Automotive
6 9 (1.38%) Legal
6 9 (1.38%) Publishing
7 7 (1.07%) Pharmaceutical
8 6 (0.92%) French Language
8 6 (0.92%) Investment Banking
9 4 (0.61%) Billing
9 4 (0.61%) Italian Language
9 4 (0.61%) Law
9 4 (0.61%) Manufacturing
10 3 (0.46%) Retail Banking
11 2 (0.31%) Aerospace
11 2 (0.31%) Marketing
11 2 (0.31%) Military
12 1 (0.15%) Advertising
12 1 (0.15%) Electronics
Job Titles
1 102 (15.64%) Analyst
2 83 (12.73%) Service Manager
3 72 (11.04%) Architect
4 43 (6.60%) Service Analyst
5 38 (5.83%) Service Architect
6 35 (5.37%) Project Manager
7 34 (5.21%) Services Delivery Manager
8 33 (5.06%) Delivery Manager
8 33 (5.06%) Service Desk Analyst
9 30 (4.60%) Support Engineer
10 28 (4.29%) Transition Manager
11 27 (4.14%) Service Transition Manager
12 26 (3.99%) 2nd Line Support
12 26 (3.99%) Consultant
12 26 (3.99%) Developer
12 26 (3.99%) ITIL Manager
13 24 (3.68%) 3rd Line Support
14 23 (3.53%) Service Desk Engineer
14 23 (3.53%) Support Analyst
15 21 (3.22%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 53 (8.13%) Web Services
2 35 (5.37%) SOAP
3 34 (5.21%) REST
4 29 (4.45%) HTML
5 26 (3.99%) XML
6 19 (2.91%) CSS
7 16 (2.45%) .NET
7 16 (2.45%) Ajax
7 16 (2.45%) AngularJS
8 14 (2.15%) XHTML
9 11 (1.69%) JSON
9 11 (1.69%) XML Schema
9 11 (1.69%) XSL
10 8 (1.23%) J2EE
11 6 (0.92%) SAP Basis
12 5 (0.77%) LAMP
13 4 (0.61%) jQuery
13 4 (0.61%) OpenID
13 4 (0.61%) RESTful
13 4 (0.61%) SAML
Miscellaneous
1 75 (11.50%) Analytical Skills
2 58 (8.90%) CMDB
3 47 (7.21%) Management Information System
4 42 (6.44%) Data Centre
5 24 (3.68%) User Experience
6 23 (3.53%) Computer Science
7 18 (2.76%) Clustering
8 17 (2.61%) Virtual Team
9 10 (1.53%) PMI
10 9 (1.38%) Data Protection Act
10 9 (1.38%) Greenfield Project
11 8 (1.23%) Public Cloud
12 7 (1.07%) Smart Meter
12 7 (1.07%) Video Conferencing
13 6 (0.92%) Enterprise Software
13 6 (0.92%) iPad
14 5 (0.77%) Mobile App
14 5 (0.77%) PKI
14 5 (0.77%) Replication
15 4 (0.61%) Fixed Income
Operating Systems
1 160 (24.54%) Windows
2 48 (7.36%) Linux
3 44 (6.75%) Windows Server
4 32 (4.91%) Windows 7
5 29 (4.45%) Windows Server 2008
6 25 (3.83%) Windows Server 2012
7 21 (3.22%) Windows 10
8 20 (3.07%) Unix
9 13 (1.99%) Red Hat Enterprise Linux
9 13 (1.99%) Windows Server 2003
10 9 (1.38%) Mac OS X
10 9 (1.38%) Windows 8
11 7 (1.07%) Solaris
11 7 (1.07%) Windows Vista
12 6 (0.92%) CentOS
13 5 (0.77%) AIX
13 5 (0.77%) Windows Phone
14 4 (0.61%) Android
14 4 (0.61%) Apple iOS
14 4 (0.61%) Windows 2000
Processes & Methodologies
1 652 (100.00%) ITIL
2 229 (35.12%) Service Management
3 146 (22.39%) Service Delivery
4 124 (19.02%) PRINCE2
5 121 (18.56%) Project Management
6 118 (18.10%) ITSM
7 109 (16.72%) Agile Software Development
8 101 (15.49%) Change Management
9 82 (12.58%) Service Design
10 67 (10.28%) Incident Management
11 60 (9.20%) Stakeholder Management
12 49 (7.52%) Problem Management
13 42 (6.44%) Configuration Management
14 32 (4.91%) Continuous Improvement
14 32 (4.91%) Migration
14 32 (4.91%) Workflow
15 31 (4.75%) DevOps
16 29 (4.45%) Matrix Organization
17 28 (4.29%) Scrum
18 27 (4.14%) Root Cause Analysis
Programming Languages
1 47 (7.21%) SQL
2 41 (6.29%) JavaScript
3 31 (4.75%) PowerShell
4 29 (4.45%) Java
5 16 (2.45%) C
6 14 (2.15%) VB
7 13 (1.99%) VBScript
8 12 (1.84%) Python
8 12 (1.84%) Shell Script
9 10 (1.53%) Perl
10 8 (1.23%) PHP
11 6 (0.92%) C++
11 6 (0.92%) PL/SQL
12 4 (0.61%) C#
13 3 (0.46%) Bash Shell
13 3 (0.46%) XPath
14 2 (0.31%) ABAP
14 2 (0.31%) Apple Swift
14 2 (0.31%) Korn
14 2 (0.31%) T-SQL
Qualifications
1 110 (16.87%) Security Cleared
2 86 (13.19%) SC Cleared
3 58 (8.90%) Degree
3 58 (8.90%) Microsoft Certification
4 49 (7.52%) Cisco Certification
5 41 (6.29%) DV Cleared
6 30 (4.60%) MCSE
7 23 (3.53%) CCNA
8 19 (2.91%) CCNP
9 18 (2.76%) PMP
10 17 (2.61%) BPSS Clearance
11 15 (2.30%) ITIL Certification
12 14 (2.15%) CCIE
13 13 (1.99%) MCP
14 12 (1.84%) ITIL Foundation Certificate
15 11 (1.69%) CISSP
15 11 (1.69%) PMI Certification
16 10 (1.53%) Computer Science Degree
17 9 (1.38%) MCSA
17 9 (1.38%) PRINCE2 Certification
Quality Assurance & Compliance
1 78 (11.96%) SLA
2 26 (3.99%) ISO/IEC 20000
3 18 (2.76%) QA
4 17 (2.61%) PMO
5 16 (2.45%) COBIT
6 14 (2.15%) Sarbanes-Oxley
7 9 (1.38%) Disclosure Scotland
7 9 (1.38%) ISO/IEC 27001
8 3 (0.46%) ISO/IEC 19770
8 3 (0.46%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 2 (0.31%) GDPR
9 2 (0.31%) GxP
9 2 (0.31%) PCI DSS
10 1 (0.15%) Data Quality
10 1 (0.15%) EFQM
10 1 (0.15%) IFRS
10 1 (0.15%) ISO 22301
10 1 (0.15%) ISO 9001
10 1 (0.15%) MiFID
10 1 (0.15%) PMBOK
System Software
1 106 (16.26%) Active Directory
2 37 (5.67%) VMware Infrastructure
3 20 (3.07%) Hyper-V
4 15 (2.30%) XenApp
5 9 (1.38%) VMware Workstation
6 7 (1.07%) BitLocker
7 5 (0.77%) Docker
7 5 (0.77%) ProxySG
7 5 (0.77%) vSphere
8 3 (0.46%) ISA Server
8 3 (0.46%) vCloud
8 3 (0.46%) XenDesktop
9 2 (0.31%) Firmware
10 1 (0.15%) Apache ZooKeeper
10 1 (0.15%) Microsoft App-V
10 1 (0.15%) Oracle RAC
10 1 (0.15%) Terminal Services
10 1 (0.15%) Veritas Cluster Server
10 1 (0.15%) Virtual Machines
10 1 (0.15%) VMware ESXi
Systems Management
1 40 (6.13%) SCCM
2 23 (3.53%) ServiceCenter
3 18 (2.76%) SCOM
4 16 (2.45%) Netcool
5 15 (2.30%) HP Quality Center
6 13 (1.99%) OVSD
7 9 (1.38%) McAfee ePO
8 7 (1.07%) Nagios
8 7 (1.07%) NetBackup
9 6 (0.92%) MOM
10 5 (0.77%) Microsoft Clustering
11 4 (0.61%) Ansible
11 4 (0.61%) Opscode Chef
11 4 (0.61%) Puppet
11 4 (0.61%) Thomson Reuters DACS
11 4 (0.61%) Tivoli Storage Manager
11 4 (0.61%) WSUS
11 4 (0.61%) ZABBIX
12 3 (0.46%) AirWatch
12 3 (0.46%) logstash
Vendors
1 131 (20.09%) Microsoft
2 80 (12.27%) ServiceNow
3 61 (9.36%) Cisco
4 57 (8.74%) BMC
4 57 (8.74%) Remedy
5 56 (8.59%) HP
5 56 (8.59%) VMware
6 41 (6.29%) Citrix
7 32 (4.91%) Apple
8 31 (4.75%) IBM
9 23 (3.53%) CA
9 23 (3.53%) Oracle
9 23 (3.53%) Peregrine
10 21 (3.22%) SAP
11 20 (3.07%) McAfee
12 15 (2.30%) F5
13 12 (1.84%) NetApp
14 11 (1.69%) Blue Coat
14 11 (1.69%) Red Hat
15 10 (1.53%) Motorola