Period
to 14 July 2020

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL V3 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL V3 over the 6 months to 14 July 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Version 3
UK > England
6 months to
14 Jul 2020
Same period 2019 Same period 2018
Rank 348 398 340
Rank change year-on-year +50 -58 -21
Contract jobs citing ITIL V3 215 496 719
As % of all contract jobs advertised in England 0.60% 0.58% 0.75%
As % of the Processes & Methodologies category 0.70% 0.67% 0.87%
Number of daily rates quoted 135 284 454
Median daily rate £440 £450 £410
Median daily rate % change year-on-year -2.22% +9.76% -0.97%
10th Percentile £185 £233 £219
90th Percentile £620 £575 £546
UK median daily rate £425 £450 £400
% change year-on-year -5.56% +12.50% -1.23%
Number of hourly rates quoted 11 16 66
Median hourly rate £35.00 £18.75 £15.00
Median hourly rate % change year-on-year +86.67% +25.00% -11.76%
10th Percentile £14.97 £13.22 £11.50
90th Percentile £60.00 £28.94 £29.15
UK median hourly rate £35.00 £18.75 £15.00
% change year-on-year +86.67% +25.00% -11.76%

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 30,819 74,222 83,100
As % of all contract IT jobs advertised in England 86.23% 87.40% 87.07%
Number of daily rates quoted 19,718 49,433 55,214
Median daily rate £481 £475 £463
Median daily rate % change year-on-year +1.21% +2.70% +2.78%
10th Percentile £305 £306 £300
90th Percentile £675 £650 £638
UK median daily rate £475 £475 £450
% change year-on-year - +5.56% +2.27%
Number of hourly rates quoted 1,012 2,019 2,285
Median hourly rate £32.15 £25.00 £22.00
Median hourly rate % change year-on-year +28.58% +13.64% -12.00%
10th Percentile £12.75 £12.00 £11.25
90th Percentile £53.75 £53.00 £50.25
Median hourly rate £31.61 £25.00 £21.50
% change year-on-year +26.44% +16.28% -14.00%

ITIL V3
Job Vacancy Trend in England

Job postings citing ITIL V3 as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL V3 in England

ITIL V3
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL V3 in England.

Daily rate trend for ITIL V3 in England

ITIL V3
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL V3 in England over the 6 months to 14 July 2020.

Daily rate histogram for ITIL V3 in England

ITIL V3
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL V3 in England.

Hourly rate trend for ITIL V3 in England

ITIL V3
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL V3 in England over the 6 months to 14 July 2020.

Hourly rate histogram for ITIL V3 in England

ITIL V3
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL V3 within the England region over the 6 months to 14 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +80 73 £450 -10.00% 7
South East +112 51 £390 -11.36% 3
North of England +102 35 £318 -15.33% 5
South West +28 28 £525 +10.53% 3
Midlands +45 21 £263 -15.32% 5
North West +79 20 £308 -20.65% 2
West Midlands +64 19 £375 -13.54% 5
North East +41 12 £415 +9.21% 1
East of England +53 5 £400 - 1
Yorkshire +67 3 £325 +8.33% 2
East Midlands +29 2 £145 -50.43%
ITIL V3
UK

For the 6 months to 14 July 2020, IT contractor jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL V3.

1 215 (100.00%) ITIL
2 81 (37.67%) Security Cleared
3 75 (34.88%) Service Management
4 69 (32.09%) SC Cleared
5 60 (27.91%) Microsoft
6 53 (24.65%) Agile Software Development
7 47 (21.86%) Problem-Solving
8 41 (19.07%) Windows
9 40 (18.60%) Azure
10 38 (17.67%) Service Design
11 35 (16.28%) Analytical Skills
12 34 (15.81%) Active Directory
13 31 (14.42%) PowerShell
14 30 (13.95%) AWS
14 30 (13.95%) Service Delivery
15 28 (13.02%) SQL
16 27 (12.56%) SCCM
16 27 (12.56%) Project Delivery
17 26 (12.09%) Continuous Improvement
17 26 (12.09%) ITSM
18 25 (11.63%) Telecoms
18 25 (11.63%) Citrix
18 25 (11.63%) Windows 7
19 24 (11.16%) Microsoft Office
20 23 (10.70%) Middleware
20 23 (10.70%) Windows 10
21 22 (10.23%) Linux
22 21 (9.77%) Finance
22 21 (9.77%) Change Management
22 21 (9.77%) Release Management

ITIL V3
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (5.58%) SharePoint
2 11 (5.12%) Tomcat
2 11 (5.12%) WebLogic
3 8 (3.72%) Confluence
4 7 (3.26%) MS Exchange
5 6 (2.79%) Apache
5 6 (2.79%) CMS
6 5 (2.33%) Oracle Workflow
7 4 (1.86%) Exchange Server 2010
7 4 (1.86%) IIS
8 2 (0.93%) Exchange Server 2013
9 1 (0.47%) Mailman
9 1 (0.47%) Oracle SOA Suite
Applications
1 24 (11.16%) Microsoft Office
2 12 (5.58%) Microsoft Project
3 11 (5.12%) Microsoft PowerPoint
4 9 (4.19%) Microsoft Excel
5 6 (2.79%) MS Visio
6 1 (0.47%) Spreadsheet
Business Applications
1 6 (2.79%) Remedy ITSM
2 2 (0.93%) Maximo
3 1 (0.47%) assyst
Cloud Services
1 40 (18.60%) Azure
2 30 (13.95%) AWS
3 11 (5.12%) Data Lake Analytics
3 11 (5.12%) Power Platform
4 10 (4.65%) Office 365
5 7 (3.26%) GCP
6 6 (2.79%) Amazon EC2
6 6 (2.79%) Amazon S3
6 6 (2.79%) OneDrive
6 6 (2.79%) Route 53
7 5 (2.33%) IaaS
7 5 (2.33%) PaaS
8 4 (1.86%) Adobe Analytics
8 4 (1.86%) Azure Active Directory
8 4 (1.86%) Google Analytics
9 2 (0.93%) SaaS
10 1 (0.47%) Mimecast
Communications & Networking
1 12 (5.58%) Firewall
2 7 (3.26%) LAN
2 7 (3.26%) LTE
2 7 (3.26%) VoLTE
2 7 (3.26%) Wi-Fi
3 6 (2.79%) Skype
4 5 (2.33%) WAN
4 5 (2.33%) X.509
5 4 (1.86%) DNS
5 4 (1.86%) SSL
5 4 (1.86%) TCP/IP
6 3 (1.40%) Cisco ASA
6 3 (1.40%) DHCP
6 3 (1.40%) F5 BIG-IP LTM
6 3 (1.40%) NetScreen
6 3 (1.40%) Radio Access Network
6 3 (1.40%) SAN
6 3 (1.40%) Wireshark
7 2 (0.93%) 4G
7 2 (0.93%) NetScaler
Database & Business Intelligence
1 13 (6.05%) SQL Server Integration Services
2 11 (5.12%) Data Lake
2 11 (5.12%) Power BI
3 10 (4.65%) Oracle Database
4 9 (4.19%) Big Data
4 9 (4.19%) Oracle Database 12c
5 8 (3.72%) Oracle Exadata
6 7 (3.26%) GIS
6 7 (3.26%) SQL Server
7 6 (2.79%) PostgreSQL
8 5 (2.33%) NoSQL
9 4 (1.86%) Relational Database
10 3 (1.40%) Oracle ODI
10 3 (1.40%) Oracle OWB
11 2 (0.93%) SQL Server Reporting Services
12 1 (0.47%) Crystal Reports
12 1 (0.47%) EDMS
12 1 (0.47%) SQL Server 2016
Development Applications
1 20 (9.30%) JIRA
2 11 (5.12%) Jenkins
2 11 (5.12%) Visual Studio
3 10 (4.65%) MSI
4 8 (3.72%) Atlassian Bamboo
5 6 (2.79%) Subversion
5 6 (2.79%) Trac
6 3 (1.40%) Bitbucket
6 3 (1.40%) Oracle APEX
7 1 (0.47%) Rational DOORS
7 1 (0.47%) Visual Studio Team System
General
1 25 (11.63%) Telecoms
2 21 (9.77%) Finance
3 14 (6.51%) Public Sector
4 10 (4.65%) Military
5 4 (1.86%) Banking
5 4 (1.86%) Law
6 2 (0.93%) Billing
6 2 (0.93%) Electronics
6 2 (0.93%) Manufacturing
6 2 (0.93%) Marketing
6 2 (0.93%) Retail Banking
7 1 (0.47%) Dutch Language
7 1 (0.47%) Financial Institution
7 1 (0.47%) French Language
7 1 (0.47%) Games
7 1 (0.47%) Legal
7 1 (0.47%) Retail
Job Titles
1 36 (16.74%) Analyst
2 30 (13.95%) Architect
3 19 (8.84%) Service Manager
4 16 (7.44%) Service Analyst
5 15 (6.98%) Developer
6 13 (6.05%) Infrastructure Engineer
7 12 (5.58%) Project Manager
8 11 (5.12%) Service Architect
8 11 (5.12%) Service Transition Analyst
8 11 (5.12%) Support Analyst
8 11 (5.12%) Transition Analyst
9 10 (4.65%) Applications Packager
10 8 (3.72%) Build Engineer
10 8 (3.72%) Service Transition Manager
10 8 (3.72%) Transition Manager
11 7 (3.26%) SC Cleared Application Packager
11 7 (3.26%) Senior Analyst
11 7 (3.26%) Service Design Architect
11 7 (3.26%) ServiceNow Developer
11 7 (3.26%) Voice Project Manager
Libraries, Frameworks & Software Standards
1 23 (10.70%) Middleware
2 18 (8.37%) REST
3 13 (6.05%) Spring
3 13 (6.05%) Spring Boot
4 9 (4.19%) SOAP
4 9 (4.19%) Web Services
5 8 (3.72%) Oracle GoldenGate
6 7 (3.26%) AngularJS
6 7 (3.26%) Software Packaging
6 7 (3.26%) Twitter Bootstrap
7 6 (2.79%) HTML
7 6 (2.79%) XML
8 5 (2.33%) FreeMarker
8 5 (2.33%) OpenID
8 5 (2.33%) Spring MVC
9 4 (1.86%) .NET
9 4 (1.86%) LDAP
9 4 (1.86%) SAML
10 2 (0.93%) CSS
10 2 (0.93%) JSON
Miscellaneous
1 35 (16.28%) Analytical Skills
2 20 (9.30%) Self-Motivation
3 14 (6.51%) Management Information System
4 10 (4.65%) CMDB
5 8 (3.72%) Replication
6 5 (2.33%) iPad
6 5 (2.33%) Private Cloud
7 3 (1.40%) Client/Server
7 3 (1.40%) Data Centre
7 3 (1.40%) Enterprise Software
7 3 (1.40%) Public Cloud
7 3 (1.40%) User Experience
8 2 (0.93%) Robotics
9 1 (0.47%) Cyberthreat
9 1 (0.47%) Data Structures
9 1 (0.47%) Distributed Denial-of-Service
9 1 (0.47%) Fat Client
9 1 (0.47%) Hybrid Cloud
9 1 (0.47%) Mobile App
9 1 (0.47%) NHS
Operating Systems
1 41 (19.07%) Windows
2 25 (11.63%) Windows 7
3 23 (10.70%) Windows 10
4 22 (10.23%) Linux
5 12 (5.58%) Unix
6 8 (3.72%) Windows Server
7 7 (3.26%) Red Hat Enterprise Linux
8 6 (2.79%) Amazon Linux
9 5 (2.33%) Oracle Linux
9 5 (2.33%) Solaris
9 5 (2.33%) Ubuntu
10 3 (1.40%) Windows Server 2012
11 2 (0.93%) Android
11 2 (0.93%) Apple iOS
11 2 (0.93%) Windows Server 2008
11 2 (0.93%) Windows Server 2016
12 1 (0.47%) CentOS
12 1 (0.47%) Mac OS
12 1 (0.47%) SUSE
Processes & Methodologies
1 215 (100.00%) ITIL
2 75 (34.88%) Service Management
3 53 (24.65%) Agile Software Development
4 47 (21.86%) Problem-Solving
5 38 (17.67%) Service Design
6 30 (13.95%) Service Delivery
7 27 (12.56%) Project Delivery
8 26 (12.09%) Continuous Improvement
8 26 (12.09%) ITSM
9 21 (9.77%) Change Management
9 21 (9.77%) Release Management
10 19 (8.84%) High Availability
10 19 (8.84%) PRINCE2
11 18 (8.37%) Migration
12 17 (7.91%) Asset Management
12 17 (7.91%) Project Management
13 16 (7.44%) Analytics
13 16 (7.44%) Business Intelligence
13 16 (7.44%) DevOps
14 14 (6.51%) Incident Management
Programming Languages
1 31 (14.42%) PowerShell
2 28 (13.02%) SQL
3 14 (6.51%) Java
4 7 (3.26%) Python
5 6 (2.79%) JavaScript
6 5 (2.33%) C#
7 3 (1.40%) C
7 3 (1.40%) PL/SQL
8 2 (0.93%) Perl
8 2 (0.93%) VBScript
9 1 (0.47%) Bash Shell
9 1 (0.47%) VB
9 1 (0.47%) VBA
Qualifications
1 81 (37.67%) Security Cleared
2 69 (32.09%) SC Cleared
3 15 (6.98%) DV Cleared
4 14 (6.51%) Degree
5 8 (3.72%) Microsoft Certification
6 6 (2.79%) Cisco Certification
6 6 (2.79%) MCSE
7 4 (1.86%) ISTQB
7 4 (1.86%) ITIL Certification
8 3 (1.40%) CCNA
8 3 (1.40%) ISEB
8 3 (1.40%) PMP
8 3 (1.40%) Postgraduate
8 3 (1.40%) PRINCE2 Practitioner
8 3 (1.40%) VMware Certified Professional (VCP)
9 2 (0.93%) AWS Certification
9 2 (0.93%) CCIE
9 2 (0.93%) CCNP
9 2 (0.93%) HNC
9 2 (0.93%) MCSA
Quality Assurance & Compliance
1 19 (8.84%) ISO/IEC 20000
2 18 (8.37%) QA
2 18 (8.37%) SLA
3 4 (1.86%) COBIT
3 4 (1.86%) P3O
4 1 (0.47%) ISO/IEC 27001
System Software
1 34 (15.81%) Active Directory
2 18 (8.37%) Microsoft App-V
3 8 (3.72%) Oracle RAC
4 7 (3.26%) VMware Infrastructure
5 6 (2.79%) OpenAM
5 6 (2.79%) OpenDJ
6 3 (1.40%) BitLocker
7 2 (0.93%) Hyper-V
7 2 (0.93%) VMware ESXi
7 2 (0.93%) XenApp
8 1 (0.47%) Citrix Hypervisor
8 1 (0.47%) Microsoft Virtual Server
8 1 (0.47%) Virtual Servers
8 1 (0.47%) XenDesktop
Systems Management
1 27 (12.56%) SCCM
2 10 (4.65%) Ansible
2 10 (4.65%) AppDNA
3 8 (3.72%) Data Guard
3 8 (3.72%) Oracle RMAN
3 8 (3.72%) Terraform
4 6 (2.79%) HP Operations Orchestration
5 5 (2.33%) NetBackup
5 5 (2.33%) Single Sign-On
5 5 (2.33%) vRealize
5 5 (2.33%) vRealize Orchestrator
6 3 (1.40%) Oracle Enterprise Manager
7 2 (0.93%) SCOM
8 1 (0.47%) DameWare
8 1 (0.47%) EMC NetWorker
8 1 (0.47%) HP ALM
8 1 (0.47%) McAfee ePO
8 1 (0.47%) OVSD
8 1 (0.47%) vCenter Server
Vendors
1 60 (27.91%) Microsoft
2 25 (11.63%) Citrix
3 19 (8.84%) HP
4 16 (7.44%) Oracle
4 16 (7.44%) ServiceNow
5 15 (6.98%) Remedy
6 13 (6.05%) Cisco
7 10 (4.65%) Google
8 8 (3.72%) VMware
9 7 (3.26%) Red Hat
10 6 (2.79%) BMC
10 6 (2.79%) ForgeRock
11 5 (2.33%) Ericsson
11 5 (2.33%) Juniper
12 4 (1.86%) Adobe
12 4 (1.86%) F5
12 4 (1.86%) McAfee
13 3 (1.40%) AppDynamics
13 3 (1.40%) Riverbed
13 3 (1.40%) VocaLink