Service Analyst Contracts in England

Service Analyst
UK > England

The median Service Analyst daily rate in England is £200 according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 173 215 211
Rank change year-on-year +42 -4 +57
Contract jobs requiring a Service Analyst 503 648 992
As % of all contract jobs advertised in England 1.35% 1.28% 1.39%
As % of the Job Titles category 1.46% 1.35% 1.45%
Number of daily rates quoted 227 391 576
10th Percentile £128 £130 £116
25th Percentile £150 £163 £150
Median daily rate (50th Percentile) £200 £225 £190
Median % change year-on-year -11.11% +18.42% +31.03%
75th Percentile £358 £423 £439
90th Percentile £550 £538 £550
UK median daily rate £215 £225 £190
% change year-on-year -4.44% +18.42% +31.03%
Number of hourly rates quoted 195 128 215
10th Percentile £12.86 £12.62 £11.05
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £14.81 £15.50 £14.50
Median % change year-on-year -4.45% +6.90% +3.72%
75th Percentile £19.63 £18.75 £17.50
90th Percentile £21.46 £20.56 £20.67
UK median hourly rate £14.84 £15.50 £14.50
% change year-on-year -4.26% +6.90% +3.65%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,509 48,061 68,243
% of contract IT jobs with a recognized job title 92.70% 94.57% 95.52%
Number of daily rates quoted 22,973 34,073 48,458
10th Percentile £275 £310 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +10.53%
75th Percentile £643 £663 £638
90th Percentile £750 £763 £738
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,410 1,449 1,922
10th Percentile £12.91 £14.35 £12.50
25th Percentile £16.30 £20.00 £15.25
Median hourly rate £35.50 £45.00 £22.50
Median % change year-on-year -21.11% +100.00% +0.36%
75th Percentile £60.00 £65.75 £48.49
90th Percentile £72.50 £77.00 £62.15
UK median hourly rate £35.50 £45.00 £23.00
% change year-on-year -21.11% +95.65% +1.41%

Service Analyst
Job Vacancy Trend in England

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Analyst in England

Service Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Analyst in England.

Daily rate trend for Service Analyst in England

Service Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Analyst in England over the 6 months to 24 April 2024.

Daily rate histogram for Service Analyst in England

Service Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Analyst in England.

Hourly rate trend for Service Analyst in England

Service Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Analyst in England over the 6 months to 24 April 2024.

Hourly rate histogram for Service Analyst in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the England region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +14 137 £158 -4.55% 16
London -5 135 £300 - 16
South West +54 78 £275 +57.14% 5
North of England +36 78 £165 -17.50% 38
North West +33 51 £220 +10.00% 27
South East -11 42 £168 -16.25% 16
Midlands -2 32 £150 +5.26% 15
Yorkshire +11 27 £145 -43.41% 5
West Midlands +7 17 £150 -6.25% 11
East Midlands -3 15 £155 +27.05% 4
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 24 April 2024, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Service Analyst in the job title.

1 238 (47.32%) Customer Service
2 175 (34.79%) ITIL
3 153 (30.42%) Windows
4 149 (29.62%) Microsoft
5 145 (28.83%) Problem-Solving
6 138 (27.44%) Social Skills
7 134 (26.64%) Microsoft 365
8 128 (25.45%) Active Directory
9 119 (23.66%) Incident Management
10 117 (23.26%) Security Cleared
11 106 (21.07%) ServiceNow
12 92 (18.29%) SC Cleared
13 90 (17.89%) Microsoft Office
14 88 (17.50%) Finance
15 86 (17.10%) SLA
16 81 (16.10%) Windows 10
17 71 (14.12%) ITSM
18 69 (13.72%) Service Management
19 62 (12.33%) Citrix
20 59 (11.73%) Service Delivery
21 58 (11.53%) Analytical Skills
22 52 (10.34%) Public Sector
23 49 (9.74%) Banking
24 46 (9.15%) Microsoft Excel
25 45 (8.95%) Microsoft Certification
26 42 (8.35%) Mathematics
27 41 (8.15%) A+ Certification
28 38 (7.55%) MCP
28 38 (7.55%) Microsoft PowerPoint
28 38 (7.55%) Retail

Service Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (6.76%) Microsoft Exchange
2 19 (3.78%) SharePoint
3 7 (1.39%) Confluence
4 5 (0.99%) SharePoint Server
5 1 (0.20%) Apache Spark
5 1 (0.20%) SAS
5 1 (0.20%) Skype for Business
Applications
1 90 (17.89%) Microsoft Office
2 46 (9.15%) Microsoft Excel
3 38 (7.55%) Microsoft PowerPoint
4 6 (1.19%) MS Visio
5 1 (0.20%) Chatbot
5 1 (0.20%) Microsoft Project
Business Applications
1 6 (1.19%) Remedy ITSM
2 3 (0.60%) assyst
3 1 (0.20%) SAP MM
Cloud Services
1 134 (26.64%) Microsoft 365
2 27 (5.37%) Azure
3 12 (2.39%) Power Platform
4 9 (1.79%) Entra ID
5 6 (1.19%) WhatsApp
6 5 (0.99%) Azure Stack
6 5 (0.99%) OneDrive
7 4 (0.80%) AWS
7 4 (0.80%) IBM Blueworks
7 4 (0.80%) Lucidchart
7 4 (0.80%) Slack
8 3 (0.60%) Google Workspace
9 2 (0.40%) Asana
9 2 (0.40%) Cloud Computing
9 2 (0.40%) Mimecast
9 2 (0.40%) SaaS
10 1 (0.20%) Datadog
10 1 (0.20%) Dynamics 365
10 1 (0.20%) IaaS
10 1 (0.20%) Zapier
Communications & Networking
1 37 (7.36%) Wi-Fi
2 26 (5.17%) VPN
3 18 (3.58%) Wireless
4 12 (2.39%) Firewall
5 8 (1.59%) DHCP
5 8 (1.59%) DNS
6 5 (0.99%) BGP
7 4 (0.80%) Internet
7 4 (0.80%) TCP/IP
7 4 (0.80%) WAN
8 3 (0.60%) LAN
8 3 (0.60%) Structured Cabling
9 2 (0.40%) Remote Desktop
9 2 (0.40%) VoIP
10 1 (0.20%) Broadband
10 1 (0.20%) Cisco IOS
10 1 (0.20%) Skype
Database & Business Intelligence
1 12 (2.39%) Power BI
2 3 (0.60%) Oracle Reports
3 1 (0.20%) Data Warehouse
3 1 (0.20%) Hadoop
3 1 (0.20%) SAS Enterprise Guide
3 1 (0.20%) Tableau
Development Applications
1 12 (2.39%) JIRA
2 1 (0.20%) GitLab
General
1 138 (27.44%) Social Skills
2 88 (17.50%) Finance
3 58 (11.53%) Analytical Skills
4 52 (10.34%) Public Sector
5 49 (9.74%) Banking
6 38 (7.55%) Retail
7 17 (3.38%) Legal
8 12 (2.39%) Financial Institution
8 12 (2.39%) Organisational Skills
9 5 (0.99%) Telecoms
10 4 (0.80%) Advertising
10 4 (0.80%) Documentation Skills
11 3 (0.60%) Aerospace
11 3 (0.60%) Billing
11 3 (0.60%) Law
11 3 (0.60%) Manufacturing
12 2 (0.40%) Automotive
12 2 (0.40%) Back Office
12 2 (0.40%) Front Office
12 2 (0.40%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (0.20%) SAP PI
Miscellaneous
1 36 (7.16%) Management Information System
2 19 (3.78%) NHS
3 12 (2.39%) Analytical Mindset
4 11 (2.19%) Hedge funds
5 7 (1.39%) Onboarding
6 6 (1.19%) CMDB
6 6 (1.19%) Self-Motivation
7 5 (0.99%) iPhone
7 5 (0.99%) Private Cloud
7 5 (0.99%) Video Conferencing
8 4 (0.80%) iPad
9 3 (0.60%) Derivative
10 2 (0.40%) Animation
10 2 (0.40%) Legacy Systems
10 2 (0.40%) Smartphone
10 2 (0.40%) SWIFT Messaging Network
11 1 (0.20%) Data Centre
11 1 (0.20%) Enterprise Software
11 1 (0.20%) Operational Technology
11 1 (0.20%) Product Ownership
Operating Systems
1 153 (30.42%) Windows
2 81 (16.10%) Windows 10
3 16 (3.18%) Windows 7
4 7 (1.39%) Windows Server
5 6 (1.19%) Mac OS
6 5 (0.99%) Linux
6 5 (0.99%) Unix
7 4 (0.80%) Android
7 4 (0.80%) Apple iOS
8 3 (0.60%) Windows Server 2012
9 2 (0.40%) Windows Server 2008
9 2 (0.40%) Windows Server 2016
9 2 (0.40%) Windows Server 2019
10 1 (0.20%) Mac OS X
10 1 (0.20%) VMS
Processes & Methodologies
1 238 (47.32%) Customer Service
2 175 (34.79%) ITIL
3 145 (28.83%) Problem-Solving
4 119 (23.66%) Incident Management
5 71 (14.12%) ITSM
6 69 (13.72%) Service Management
7 59 (11.73%) Service Delivery
8 42 (8.35%) Mathematics
9 30 (5.96%) Problem Management
10 27 (5.37%) Change Management
11 19 (3.78%) Continuous Improvement
12 18 (3.58%) Line Management
12 18 (3.58%) Migration
13 17 (3.38%) Asset Management
14 15 (2.98%) Decision-Making
15 14 (2.78%) GAP Analysis
15 14 (2.78%) Time Management
16 13 (2.58%) Stakeholder Management
17 12 (2.39%) Agile
17 12 (2.39%) Coaching
Programming Languages
1 6 (1.19%) SQL
2 3 (0.60%) Python
3 2 (0.40%) Bash
4 1 (0.20%) Google Apps Script
4 1 (0.20%) Scala
Qualifications
1 117 (23.26%) Security Cleared
2 92 (18.29%) SC Cleared
3 45 (8.95%) Microsoft Certification
4 41 (8.15%) A+ Certification
5 38 (7.55%) MCP
6 37 (7.36%) Degree
6 37 (7.36%) MCSA
7 36 (7.16%) DV Cleared
8 11 (2.19%) ITIL Certification
9 9 (1.79%) CCNA
9 9 (1.79%) Cisco Certification
10 8 (1.59%) ITIL Foundation Certificate
11 6 (1.19%) BPSS Clearance
12 5 (0.99%) Computer Science Degree
13 3 (0.60%) ECDL
13 3 (0.60%) MCSE
14 2 (0.40%) CISA
14 2 (0.40%) CISM
14 2 (0.40%) CISSP
14 2 (0.40%) Network+ Certification
Quality Assurance & Compliance
1 86 (17.10%) SLA
2 13 (2.58%) Disclosure Scotland
3 10 (1.99%) QA
4 7 (1.39%) Data Quality
5 5 (0.99%) Government Security Classifications
6 4 (0.80%) PMO
7 2 (0.40%) EMIR
7 2 (0.40%) GDPR
7 2 (0.40%) ISO 9001
7 2 (0.40%) ISO/IEC 20000
7 2 (0.40%) ISO/IEC 27001
7 2 (0.40%) MiFID
8 1 (0.20%) ISO 22301
System Software
1 128 (25.45%) Active Directory
2 3 (0.60%) Virtual Desktop
3 2 (0.40%) BitLocker
3 2 (0.40%) Terminal Services
3 2 (0.40%) VMware Infrastructure
4 1 (0.20%) vSphere
Systems Management
1 26 (5.17%) SCCM
2 11 (2.19%) Microsoft Intune
3 5 (0.99%) IBM BigFix
3 5 (0.99%) Tivoli
4 2 (0.40%) Jamf Pro
5 1 (0.20%) Single Sign-On
Vendors
1 149 (29.62%) Microsoft
2 106 (21.07%) ServiceNow
3 62 (12.33%) Citrix
4 12 (2.39%) Sun
5 9 (1.79%) Remedy
6 6 (1.19%) Apple
7 5 (0.99%) Atlassian
7 5 (0.99%) Cisco
7 5 (0.99%) Oracle
8 4 (0.80%) NetApp
8 4 (0.80%) SAP
9 3 (0.60%) BMC
9 3 (0.60%) Kofax
10 2 (0.40%) Google
10 2 (0.40%) iManage
10 2 (0.40%) McAfee
10 2 (0.40%) MobileIron
10 2 (0.40%) Palo Alto
10 2 (0.40%) Sophos
10 2 (0.40%) VMware