Service Design Contracts in England

Service Design
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 208 192 171
Rank change year-on-year -16 -21 +14
Contract jobs citing Service Design 410 703 1,201
As % of all contract jobs advertised in England 1.10% 1.38% 1.68%
As % of the Processes & Methodologies category 1.27% 1.53% 1.85%
Number of daily rates quoted 281 525 835
10th Percentile £400 £425 £413
25th Percentile £456 £475 £475
Median daily rate (50th Percentile) £550 £565 £550
Median % change year-on-year -2.65% +2.73% +12.82%
75th Percentile £625 £655 £624
90th Percentile £700 £743 £681
UK median daily rate £530 £550 £550
% change year-on-year -3.64% - +11.11%
Number of hourly rates quoted 11 1 14
10th Percentile - - £27.54
25th Percentile £17.80 £56.25 £32.37
Median hourly rate £33.07 £57.50 £35.08
Median % change year-on-year -42.50% +63.93% -26.16%
75th Percentile £34.53 £58.75 £48.75
90th Percentile £72.90 - £55.16
UK median hourly rate £33.07 £57.50 £35.08
% change year-on-year -42.50% +63.93% -26.16%

All Process and Methodology Skills
England

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 32,208 45,878 64,835
As % of all contract IT jobs advertised in England 86.52% 90.28% 90.75%
Number of daily rates quoted 21,179 32,145 45,991
10th Percentile £300 £325 £330
25th Percentile £413 £445 £425
Median daily rate (50th Percentile) £525 £550 £535
Median % change year-on-year -4.55% +2.80% +9.41%
75th Percentile £650 £675 £650
90th Percentile £750 £768 £744
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 2,233 1,631 1,786
10th Percentile £12.86 £11.00 £12.50
25th Percentile £15.95 £16.74 £15.25
Median hourly rate £35.00 £38.35 £24.00
Median % change year-on-year -8.74% +59.79% -
75th Percentile £59.44 £65.00 £49.23
90th Percentile £72.50 £75.00 £63.19
UK median hourly rate £35.00 £37.50 £25.00
% change year-on-year -6.67% +50.00% -

Service Design
Job Vacancy Trend in England

Job postings citing Service Design as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Design in England

Service Design
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Design in England.

Daily rate trend for Service Design in England

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 24 April 2024.

Daily rate histogram for Service Design in England

Service Design
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Design in England.

Hourly rate trend for Service Design in England

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 24 April 2024.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -16 217 £538 -5.49% 64
North of England +17 71 £528 -3.21% 32
South East -15 48 £575 +14.43% 12
North West +24 45 £540 +0.47% 23
Yorkshire +9 26 £488 -8.45% 9
Midlands +36 23 £575 +5.99% 17
South West -4 21 £530 -18.46% 5
West Midlands +31 20 £769 +39.77% 14
East of England +12 12 £750 +11.61% 2
East Midlands +12 3 £500 -6.54% 3
North East +8 2 - - 1
Service Design
UK

Service Design
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (1.71%) Confluence
2 6 (1.46%) SharePoint
3 4 (0.98%) govService
4 3 (0.73%) Adobe Experience Manager
5 1 (0.24%) Apache Spark
5 1 (0.24%) ArcGIS
5 1 (0.24%) Microsoft Exchange
Applications
1 11 (2.68%) Sketch
2 9 (2.20%) InVision
3 7 (1.71%) Microsoft Project
4 6 (1.46%) Microsoft Office
5 5 (1.22%) Adobe XD
5 5 (1.22%) Microsoft Excel
5 5 (1.22%) Zeplin
6 4 (0.98%) Microsoft PowerPoint
7 3 (0.73%) Adobe Creative Suite
8 2 (0.49%) MS Visio
9 1 (0.24%) UserZoom
Business Applications
1 12 (2.93%) SAP S/4HANA
2 5 (1.22%) Dynamics CRM
3 3 (0.73%) Shopify
4 1 (0.24%) Oracle AGIS
4 1 (0.24%) Oracle Assets
4 1 (0.24%) Oracle Cash Management
4 1 (0.24%) Oracle EBS
4 1 (0.24%) Oracle Financials
4 1 (0.24%) Oracle Payables
4 1 (0.24%) Oracle Procure-to-Pay
4 1 (0.24%) Oracle Receivables
4 1 (0.24%) Oracle Retail
4 1 (0.24%) Remedy ITSM
Cloud Services
1 54 (13.17%) Azure
2 34 (8.29%) Azure DevOps
3 24 (5.85%) AWS
4 19 (4.63%) Figma
5 10 (2.44%) SaaS
6 6 (1.46%) Power Platform
7 5 (1.22%) Amazon EC2
7 5 (1.22%) Amazon EKS
7 5 (1.22%) Amazon S3
7 5 (1.22%) Azure API Management
7 5 (1.22%) Azure Batch
7 5 (1.22%) Azure Functions
7 5 (1.22%) Azure Key Vault
7 5 (1.22%) Azure Logic Apps
7 5 (1.22%) Azure Service Bus
7 5 (1.22%) Azure Storage
7 5 (1.22%) Power Automate
7 5 (1.22%) PowerApps
7 5 (1.22%) Serverless
7 5 (1.22%) Virtual Private Cloud
Communications & Networking
1 18 (4.39%) WAN
2 17 (4.15%) Network Security
3 12 (2.93%) Converged Networks
3 12 (2.93%) ISDN
3 12 (2.93%) LAN
3 12 (2.93%) Skype
3 12 (2.93%) VoIP
4 7 (1.71%) VPN
5 4 (0.98%) MPLS
6 3 (0.73%) Intranet
7 2 (0.49%) BGP
7 2 (0.49%) DNS
7 2 (0.49%) RTP
8 1 (0.24%) 5G
8 1 (0.24%) Internet
8 1 (0.24%) IP Telephony
8 1 (0.24%) NAS
8 1 (0.24%) SD-WAN
8 1 (0.24%) SMS
Database & Business Intelligence
1 7 (1.71%) Big Data
1 7 (1.71%) SQL Server
2 6 (1.46%) Data Warehouse
3 5 (1.22%) Amazon RDS
3 5 (1.22%) Azure SQL Database
3 5 (1.22%) Data Lake
3 5 (1.22%) OLTP
4 3 (0.73%) MySQL
5 1 (0.24%) Azure SQL Data Warehouse
5 1 (0.24%) Geospatial Data
5 1 (0.24%) GIS
5 1 (0.24%) Oracle BI Publisher
5 1 (0.24%) Power BI
5 1 (0.24%) SAP HANA
Development Applications
1 13 (3.17%) Git
2 9 (2.20%) JIRA
3 5 (1.22%) Axure RP
3 5 (1.22%) Jenkins
3 5 (1.22%) Visual Studio Team System
4 3 (0.73%) Maven
5 1 (0.24%) Burp Suite
5 1 (0.24%) Postman
5 1 (0.24%) Selenium
5 1 (0.24%) SoapUI
General
1 89 (21.71%) Public Sector
2 72 (17.56%) Social Skills
3 59 (14.39%) Finance
4 29 (7.07%) Analytical Skills
5 22 (5.37%) Influencing Skills
6 12 (2.93%) Marketing
7 9 (2.20%) Banking
7 9 (2.20%) Retail
8 8 (1.95%) Inclusion and Diversity
8 8 (1.95%) Legal
9 7 (1.71%) Local Government
9 7 (1.71%) Police
10 6 (1.46%) Law
10 6 (1.46%) Organisational Skills
10 6 (1.46%) Pharmaceutical
11 5 (1.22%) Presentation Skills
11 5 (1.22%) Telecoms
12 4 (0.98%) Manufacturing
13 3 (0.73%) Billing
13 3 (0.73%) Electronics
Job Titles
1 96 (23.41%) Architect
2 91 (22.20%) Designer
3 70 (17.07%) Service Designer
4 56 (13.66%) Service Manager
5 36 (8.78%) Service Transition Manager
5 36 (8.78%) Transition Manager
6 35 (8.54%) Lead
7 34 (8.29%) Senior
8 32 (7.80%) Service Architect
8 32 (7.80%) Solutions Architect
9 28 (6.83%) Service Design Manager
10 24 (5.85%) Analyst
11 19 (4.63%) Delivery Manager
12 15 (3.66%) User Researcher
13 14 (3.41%) Senior Designer
14 12 (2.93%) Voice Architect
15 11 (2.68%) Consultant
15 11 (2.68%) IT Manager
16 10 (2.44%) Business Analyst
16 10 (2.44%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 9 (2.20%) CSS
2 8 (1.95%) .NET
2 8 (1.95%) Web Services
3 7 (1.71%) HTML
4 6 (1.46%) REST
5 5 (1.22%) ARM Templates
5 5 (1.22%) JSON
5 5 (1.22%) XML
6 4 (0.98%) AngularJS
7 3 (0.73%) J2EE
7 3 (0.73%) jQuery
7 3 (0.73%) OpenAPI
7 3 (0.73%) Sass
7 3 (0.73%) Spring
7 3 (0.73%) Spring MVC
7 3 (0.73%) Swagger
7 3 (0.73%) Twitter Bootstrap
7 3 (0.73%) VML
8 2 (0.49%) .NET Framework
8 2 (0.49%) LDAP
Miscellaneous
1 13 (3.17%) Hybrid Cloud
2 12 (2.93%) Video Conferencing
3 10 (2.44%) Product Ownership
4 8 (1.95%) Management Information System
4 8 (1.95%) Onboarding
4 8 (1.95%) Self-Motivation
5 7 (1.71%) Data Centre
6 6 (1.46%) Virtual Team
7 5 (1.22%) Data Protection Act
7 5 (1.22%) Greenfield Project
7 5 (1.22%) Mobile App
8 4 (0.98%) CMDB
8 4 (0.98%) Enterprise Software
9 3 (0.73%) Blog
9 3 (0.73%) Public Cloud
10 2 (0.49%) Legacy Applications
10 2 (0.49%) NHS
10 2 (0.49%) Replication
11 1 (0.24%) Educational Technology
11 1 (0.24%) Team-Oriented Environment
Operating Systems
1 6 (1.46%) Linux
2 5 (1.22%) Windows
3 3 (0.73%) Unix
4 2 (0.49%) Android
4 2 (0.49%) Apple iOS
5 1 (0.24%) Windows 10
5 1 (0.24%) Windows Server
Processes & Methodologies
1 152 (37.07%) Agile
2 102 (24.88%) ITIL
3 89 (21.71%) Service Management
4 67 (16.34%) Project Delivery
5 63 (15.37%) User Research
6 58 (14.15%) Problem-Solving
7 55 (13.41%) DevOps
8 53 (12.93%) User Experience
9 51 (12.44%) Stakeholder Management
10 47 (11.46%) Change Management
11 44 (10.73%) Project Management
12 43 (10.49%) Continuous Improvement
12 43 (10.49%) Migration
13 40 (9.76%) Roadmaps
14 37 (9.02%) Customer Experience
14 37 (9.02%) User-Centered Design (UCD)
15 35 (8.54%) Acceptance Criteria
16 33 (8.05%) UX Design
17 32 (7.80%) Prototyping
17 32 (7.80%) Workshop Facilitation
Programming Languages
1 15 (3.66%) Java
2 12 (2.93%) Python
3 7 (1.71%) C#
4 5 (1.22%) PowerShell
5 4 (0.98%) JavaScript
5 4 (0.98%) SQL
6 2 (0.49%) Bash
6 2 (0.49%) Go
6 2 (0.49%) Scala
7 1 (0.24%) PL/SQL
7 1 (0.24%) R
7 1 (0.24%) T-SQL
Qualifications
1 105 (25.61%) Security Cleared
2 68 (16.59%) SC Cleared
3 52 (12.68%) Degree
4 16 (3.90%) DV Cleared
5 13 (3.17%) ITIL Certification
6 7 (1.71%) BPSS Clearance
6 7 (1.71%) ISEB
6 7 (1.71%) Six Sigma Black Belt
6 7 (1.71%) Six Sigma Green Belt
7 6 (1.46%) Master's Degree
8 5 (1.22%) CTC Cleared
9 4 (0.98%) CCIE
9 4 (0.98%) Cisco Certification
10 3 (0.73%) DBS Check
10 3 (0.73%) ISEB Practitioner
10 3 (0.73%) ITIL Foundation Certificate
10 3 (0.73%) PRINCE2 Practitioner
11 2 (0.49%) Computer Science Degree
11 2 (0.49%) IIBA
12 1 (0.24%) ISTQB
Quality Assurance & Compliance
1 20 (4.88%) Accessibility
2 15 (3.66%) ISO/IEC 20000
3 11 (2.68%) WCAG
4 8 (1.95%) SLA
5 7 (1.71%) Actionable Recommendations
5 7 (1.71%) QA
6 6 (1.46%) COBIT
7 3 (0.73%) Data Quality
7 3 (0.73%) ISO 9000
7 3 (0.73%) PMO
8 2 (0.49%) GRC
8 2 (0.49%) ISO/IEC 27001
8 2 (0.49%) NIST
9 1 (0.24%) Cyber Essentials
9 1 (0.24%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.24%) JSP 440
9 1 (0.24%) RMADS
System Software
1 5 (1.22%) Active Directory
1 5 (1.22%) Docker
2 2 (0.49%) PowerDNS
2 2 (0.49%) Virtual Machines
3 1 (0.24%) Virtual Desktop
Systems Management
1 10 (2.44%) Terraform
2 6 (1.46%) Kubernetes
2 6 (1.46%) Prometheus
3 5 (1.22%) Grafana
4 2 (0.49%) Ansible
5 1 (0.24%) EMC NetWorker
Vendors
1 26 (6.34%) SAP
2 23 (5.61%) Microsoft
3 22 (5.37%) ServiceNow
4 12 (2.93%) Adobe
5 5 (1.22%) Google
5 5 (1.22%) Salesforce
6 4 (0.98%) Atlassian
6 4 (0.98%) F5
6 4 (0.98%) Oracle
7 3 (0.73%) Cadence
7 3 (0.73%) CheckPoint
7 3 (0.73%) Cisco
7 3 (0.73%) Citrix
7 3 (0.73%) Dell
7 3 (0.73%) Fortinet
7 3 (0.73%) Intel
7 3 (0.73%) Sitecore
7 3 (0.73%) Zscaler
8 2 (0.49%) Ariba
8 2 (0.49%) Virgin Media