Technical Support Contracts in Hertfordshire

Technical Support
East of England > Hertfordshire

The median Technical Support daily rate in Hertfordshire is £338 according to job vacancies posted during the 6 months to 18 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 51 76 71
Rank change year-on-year +25 -5 -
Contract jobs requiring a Technical Support 19 3 1
As % of all contract jobs advertised in Hertfordshire 2.32% 0.36% 0.13%
As % of the Job Titles category 2.56% 0.40% 0.14%
Number of daily rates quoted 18 1 1
10th Percentile £179 - -
25th Percentile £313 £358 £325
Median daily rate (50th Percentile) £338 £365 £350
Median % change year-on-year -7.53% +4.29% -
75th Percentile £350 £373 £375
90th Percentile £355 - -
East of England median daily rate £330 £365 £220
% change year-on-year -9.59% +65.98% +71.96%
Number of hourly rates quoted 0 1 0
Median hourly rate - £41.81 -
East of England median hourly rate - £21.22 -

All Contract IT Job Vacancies
Hertfordshire

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Hertfordshire with a recognized job title 742 751 735
% of contract IT jobs with a recognized job title 90.60% 91.25% 92.22%
Number of daily rates quoted 312 415 449
10th Percentile £241 £211 £156
25th Percentile £315 £363 £325
Median daily rate (50th Percentile) £425 £500 £450
Median % change year-on-year -15.00% +11.11% -
75th Percentile £575 £651 £588
90th Percentile £713 £788 £675
East of England median daily rate £450 £475 £450
% change year-on-year -5.26% +5.56% +5.88%
Number of hourly rates quoted 270 147 89
10th Percentile £37.91 £21.00 £16.20
25th Percentile £43.00 £50.00 £32.50
Median hourly rate £55.00 £62.50 £49.00
Median % change year-on-year -12.00% +27.55% +22.50%
75th Percentile £65.00 £65.75 £56.50
90th Percentile £80.00 £74.50 £60.00
East of England median hourly rate £43.00 £34.00 £15.50
% change year-on-year +26.47% +119.35% -3.13%

Technical Support
Job Vacancy Trend in Hertfordshire

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Technical Support in Hertfordshire

Technical Support
Contractor Daily Rate Trend in Hertfordshire

3-month moving average daily rate quoted in jobs citing Technical Support in Hertfordshire.

Daily rate trend for Technical Support in Hertfordshire

Technical Support
Daily Rate Histogram in Hertfordshire

Daily rate distribution for jobs citing Technical Support in Hertfordshire over the 6 months to 18 April 2024.

Daily rate histogram for Technical Support in Hertfordshire

Technical Support
Contractor Hourly Rate Trend in Hertfordshire

3-month moving average hourly rates quoted in jobs citing Technical Support in Hertfordshire.

Hourly rate trend for Technical Support in Hertfordshire

Technical Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the Hertfordshire region over the 6 months to 18 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hatfield - 19 £338 -
Technical Support
East of England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 18 April 2024, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region featuring Technical Support in the job title.

1 13 (68.42%) Security Cleared
2 11 (57.89%) SC Cleared
3 10 (52.63%) Analytical Skills
3 10 (52.63%) Social Skills
3 10 (52.63%) Customer Service
4 6 (31.58%) Customer-Centricity
4 6 (31.58%) Proactive Maintenance
4 6 (31.58%) Red Hat Enterprise Linux
4 6 (31.58%) IVR
4 6 (31.58%) ISO/IEC 27001
4 6 (31.58%) Avaya
4 6 (31.58%) Red Hat
4 6 (31.58%) H.323
4 6 (31.58%) Service Management
4 6 (31.58%) Change Management
4 6 (31.58%) Telecoms
4 6 (31.58%) IIS
4 6 (31.58%) ITIL
4 6 (31.58%) Windows
4 6 (31.58%) Linux
4 6 (31.58%) Apache
4 6 (31.58%) Tomcat
4 6 (31.58%) Microsoft Excel
4 6 (31.58%) HTTP
4 6 (31.58%) TCP/IP
4 6 (31.58%) Cisco
4 6 (31.58%) Microsoft
5 5 (26.32%) Legal
5 5 (26.32%) WFM
5 5 (26.32%) Management Information System

Technical Support Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (31.58%) Apache
1 6 (31.58%) IIS
1 6 (31.58%) Tomcat
Applications
1 6 (31.58%) Microsoft Excel
Communications & Networking
1 6 (31.58%) H.323
1 6 (31.58%) HTTP
1 6 (31.58%) TCP/IP
2 3 (15.79%) Firewall
General
1 10 (52.63%) Analytical Skills
1 10 (52.63%) Social Skills
2 6 (31.58%) Telecoms
3 5 (26.32%) Legal
Miscellaneous
1 6 (31.58%) IVR
2 5 (26.32%) Management Information System
Operating Systems
1 6 (31.58%) Linux
1 6 (31.58%) Red Hat Enterprise Linux
1 6 (31.58%) Windows
Processes & Methodologies
1 10 (52.63%) Customer Service
2 6 (31.58%) Change Management
2 6 (31.58%) Customer-Centricity
2 6 (31.58%) ITIL
2 6 (31.58%) Proactive Maintenance
2 6 (31.58%) Service Management
3 5 (26.32%) Capacity Management
3 5 (26.32%) Problem-Solving
3 5 (26.32%) WFM
3 5 (26.32%) Workforce Optimisation
4 4 (21.05%) Knowledge Management
4 4 (21.05%) Line Management
5 3 (15.79%) Network Management
6 1 (5.26%) Fault Analysis
6 1 (5.26%) Problem Management
6 1 (5.26%) Tech Ops
Qualifications
1 13 (68.42%) Security Cleared
2 11 (57.89%) SC Cleared
3 4 (21.05%) Cisco Certification
4 2 (10.53%) BPSS Clearance
4 2 (10.53%) CCENT
Quality Assurance & Compliance
1 6 (31.58%) ISO/IEC 27001
Vendors
1 6 (31.58%) Avaya
1 6 (31.58%) Cisco
1 6 (31.58%) Microsoft
1 6 (31.58%) Red Hat
2 5 (26.32%) Verint