Period
to 18 January 2019

The median contractor rate for a Service Desk Manager was £395 per day in advertised job vacancies in Kent during the 6 months to 18 January 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Manager
South East > Kent
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 53 66 -
Rank change year-on-year +13 - -
Contract jobs requiring a Service Desk Manager 1 1 0
As % of all contract IT jobs advertised in Kent 0.28% 0.19% -
As % of the Job Titles category 0.29% 0.20% -
Number of daily rates quoted 1 1 0
Kent median daily rate £395 £500 -
Median daily rate % change year-on-year -21.00% - -
South East median daily rate £350 £375 £550
% change year-on-year -6.67% -31.82% +69.23%
Number of hourly rates quoted 0 0 0
Kent median hourly rate - - -
South East median hourly rate - - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Kent
Contract vacancies in Kent with a recognized job title 349 511 452
% of contract IT jobs with a recognized job title 97.21% 95.87% 96.38%
Number of daily rates quoted 219 388 319
Kent median daily rate £400 £350 £350
Median daily rate % change year-on-year +14.29% - +3.70%
10th Percentile £152 £138 £178
90th Percentile £600 £580 £538
South East median daily rate £434 £425 £400
% change year-on-year +2.06% +6.25% +2.56%
Number of hourly rates quoted 21 11 16
Kent median hourly rate £35.00 £24.00 £13.23
Median hourly rate % change year-on-year +45.83% +81.47% -22.21%
10th Percentile £15.19 £10.25 £9.68
90th Percentile £47.50 £28.15 £20.50
South East median hourly rate £20.50 £18.00 £17.50
% change year-on-year +13.89% +2.86% -7.89%

Service Desk Manager
Job Vacancy Trend in Kent

Job postings that featured Service Desk Manager in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Service Desk Manager in Kent

Service Desk Manager
Contractor Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Manager in Kent.

Contractor daily rate trend for Service Desk Manager in Kent

Service Desk Manager
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Manager within the Kent region over the 6 months to 18 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Malling - 1 £395 -
Service Desk Manager
South East

Service Desk Manager Skill Set
Top 7 Co-occurring IT Skills in Kent

For the 6 months to 18 January 2019, Service Desk Manager contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Kent region featuring Service Desk Manager in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) SLA
1 1 (100.00%) Service Delivery
1 1 (100.00%) Finance
1 1 (100.00%) Office 365
1 1 (100.00%) Performance Metrics

Service Desk Manager Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Office 365
General
1 1 (100.00%) Finance
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Performance Metrics
1 1 (100.00%) Service Delivery
Quality Assurance & Compliance
1 1 (100.00%) SLA