Help Desk Support Contracts in London

Help Desk Support
England > London

The median Help Desk Support daily rate in London is £109 according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 390 465 571
Rank change year-on-year +75 +106 -119
Contract jobs requiring a Help Desk Support 9 37 25
As % of all contract jobs advertised in London 0.050% 0.14% 0.064%
As % of the Job Titles category 0.054% 0.14% 0.067%
Number of daily rates quoted 8 30 10
10th Percentile £73 £160 £99
25th Percentile £92 £638 £103
Median daily rate (50th Percentile) £109 £765 £130
Median % change year-on-year -85.75% +488.46% -
75th Percentile £188 £823 £195
90th Percentile £233 - £197
England median daily rate £145 £675 £135
% change year-on-year -78.52% +400.00% +3.85%
Number of hourly rates quoted 0 1 13
10th Percentile - - £17.98
25th Percentile - £17.50 -
Median hourly rate - £17.99 £23.91
Median % change year-on-year - -24.76% -
75th Percentile - £18.49 -
90th Percentile - - -
England median hourly rate £13.50 £18.50 £14.50
% change year-on-year -27.01% +27.55% +7.41%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,628 25,954 37,220
% of contract IT jobs with a recognized job title 93.14% 95.32% 95.30%
Number of daily rates quoted 12,036 18,763 27,151
10th Percentile £325 £363 £375
25th Percentile £442 £463 £469
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £675
90th Percentile £788 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 342 294 454
10th Percentile £16.00 £17.98 £16.50
25th Percentile £20.02 £22.53 £22.03
Median hourly rate £27.66 £35.25 £35.00
Median % change year-on-year -21.55% +0.71% +12.90%
75th Percentile £43.75 £60.00 £49.25
90th Percentile £64.45 £77.48 £67.50
England median hourly rate £35.50 £45.00 £22.50
% change year-on-year -21.11% +100.00% +0.36%

Help Desk Support
Job Vacancy Trend in London

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Help Desk Support in London

Help Desk Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Help Desk Support in London.

Daily rate trend for Help Desk Support in London

Help Desk Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing Help Desk Support in London over the 6 months to 24 April 2024.

Daily rate histogram for Help Desk Support in London

Help Desk Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Help Desk Support in London.

Hourly rate trend for Help Desk Support in London

Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 24 April 2024, Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Help Desk Support in the job title.

1 7 (77.78%) Windows
2 4 (44.44%) Customer Requirements
2 4 (44.44%) Presentation Skills
2 4 (44.44%) Customer Service
3 2 (22.22%) Ticket Management
3 2 (22.22%) Microsoft 365
3 2 (22.22%) Line Management
3 2 (22.22%) Social Skills
3 2 (22.22%) Service Delivery
3 2 (22.22%) Management Information System
3 2 (22.22%) Information Security
3 2 (22.22%) MCP
3 2 (22.22%) Microsoft Office
3 2 (22.22%) Microsoft
3 2 (22.22%) Active Directory
3 2 (22.22%) HP
3 2 (22.22%) Dell
3 2 (22.22%) Microsoft Certification
3 2 (22.22%) A+ Certification
4 1 (11.11%) ITIL
4 1 (11.11%) SharePoint
4 1 (11.11%) Microsoft Exchange
4 1 (11.11%) Azure
4 1 (11.11%) Mac OS
4 1 (11.11%) Test Scripting
4 1 (11.11%) Android
4 1 (11.11%) Health Technology
4 1 (11.11%) Public Sector
4 1 (11.11%) Analytical Skills
4 1 (11.11%) Entra ID

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) Microsoft Exchange
1 1 (11.11%) SharePoint
Applications
1 2 (22.22%) Microsoft Office
Cloud Services
1 2 (22.22%) Microsoft 365
2 1 (11.11%) Azure
2 1 (11.11%) Entra ID
General
1 4 (44.44%) Presentation Skills
2 2 (22.22%) Social Skills
3 1 (11.11%) Analytical Skills
3 1 (11.11%) Health Technology
3 1 (11.11%) Public Sector
Miscellaneous
1 2 (22.22%) Management Information System
Operating Systems
1 7 (77.78%) Windows
2 1 (11.11%) Android
2 1 (11.11%) Apple iOS
2 1 (11.11%) Mac OS
2 1 (11.11%) Windows 10
Processes & Methodologies
1 4 (44.44%) Customer Requirements
1 4 (44.44%) Customer Service
2 2 (22.22%) Information Security
2 2 (22.22%) Line Management
2 2 (22.22%) Service Delivery
2 2 (22.22%) Ticket Management
3 1 (11.11%) ITIL
3 1 (11.11%) Test Scripting
Qualifications
1 2 (22.22%) A+ Certification
1 2 (22.22%) MCP
1 2 (22.22%) Microsoft Certification
System Software
1 2 (22.22%) Active Directory
Vendors
1 2 (22.22%) Dell
1 2 (22.22%) HP
1 2 (22.22%) Microsoft